Royal Star Empire Beach Resort in Hurghada
✅ Friendly and hardworking staff praised in multiple reviews. ✅ Animation team noted for engaging both adults and children with numerous shows and activities. ✅ Private beach area with clean sand and calm sea appreciated by guests. ✅ Rooms described as providing comfortable beds and daily cleaning in some positive feedback. ❌ Many guests report outdated, poorly maintained rooms with issues like broken furniture, mold, and malfunctioning air conditioning. ❌ Food quality and variety frequently criticized as poor and repetitive. ❌ Complaints about dishonest practices at reception, including unexpected extra charges and misleading room assignments. ❌ Limited and unreliable Wi-Fi service, often only available in the lobby. ❌ General cleanliness concerns including dirty common areas, pools, and dining facilities.
Rooms and prices
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Description
Royal Star Empire Beach Resort in Hurghada operates within seven low-rise buildings, constructed in 1989 and renovated in 2012. It offers 163 rooms spread across 20,000 square meters of grounds featuring a private sandy-pebble beach on the first waterfront line. The resort provides two heated swimming pools for adults and a heated children's pool during winter. Families will find multiple kids' facilities including a heated children's pool, a kids' club for ages 4 to 10 operating from 08:00 to 17:30, a playground, a disco, and animation activities. Dining options include a main buffet restaurant and several bars, including a beach bar. The all-inclusive service runs from 10:00 to 23:00 covering local alcoholic drinks. Additional services like a beauty salon, wellness center, laundry, and currency exchange are available, mostly at extra charge. The hotel emphasizes family-friendly amenities but has mixed guest reviews regarding room conditions and service.
Location
Situated in Hurghada at 2 Cornish St., Royal Star Empire Beach Resort is approximately 8 kilometers from Hurghada International Airport (HRG). The property lies directly on a private beach stretching 200 meters along the Red Sea, with free sun loungers, umbrellas, mats, and towels provided. Nearby dining options include Olives Restaurant and Dolce Vita, both within 15 meters, and the Reunion Discotheque restaurant about 66 meters away. The closest beach area, El Sawaki Camp, is 360 meters from the hotel. Guests can enjoy beachfront activities such as volleyball and water sports including windsurfing and diving offered on-site for a fee.
Tips
- Choose a sea or pool view room as recommended by guests.
- Be prepared for limited Wi-Fi mostly available only in the lobby area.
- Bring your own beach shoes for comfort on the sandy-pebble beach.
- Confirm all extra charges at check-in to avoid unexpected fees.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Please contact the hotel for details about crib and extra bed policies.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Security guard
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Family room
- Smoke Detector
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Luggage storage
- Bar
- Buffet breakfast
- Restaurant
- Wi-Fi
- Shuttle
- Russian
- English
- Multi-language staff
- Arabic
- Sun Deck
- Swimming pool
- Outdoor pool
- Private beach
- Public beach
- Next to the beach
- Diving
- Table Tennis
- Snorkelling
- Massage
- Sauna
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 360 m. It takes 5 minutes To the beach!
The distance to the sea is 130 meters
Street view
Video: Дорогая тройка в Хургаде. Empire Beach Resort 3* Бюджетный отдых в Египте. Египет 🇪🇬. Хургада.
Map
Reviews
I booked a room with a queen bed online, and the price included all taxes and fees. Upon arrival, I checked in and was asked to wait. I then noticed the receptionist calling someone and asking whether to add 10 euros or 10 dollars per night.
After a long wait, the receptionist informed me that I had to pay an additional 10 euros per night for an unclear and unconvincing reason. He claimed that the booking had been made under a Swedish nationality and that I needed to pay this amount as a deposit until they could confirm the details with the company, after which I would receive a refund the next day. However, I did not book through any travel agency—I made the reservation through an online platform—and I had never heard of the company he mentioned.
When I was given the room, it was completely different from what I had booked. Initially, I was given a room with two separate beds, even though I had reserved a double bed, so I refused it. They then provided another room, where the only thing matching my booking was the double bed.
The furniture was worn out, the doors were old and difficult to open and close, the TV did not work properly, and the hairdryer would turn on for only a few seconds before shutting off. There was also no internet available, which made the stay even more inconvenient. I had no other option, so I accepted the room.
The next day, I went to the reception to retrieve my deposit as promised. I was told that the company had not responded and that the money would not be returned, and instead would be charged as a “nationality difference fee.” To make matters worse, the explanation changed—this time they claimed the booking had been made under a UK nationality (the day before, it was Swedish). This was clearly dishonest and unprofessional.
I stayed for two days, and it was the worst hotel experience I have ever had. Upon checkout, they delayed me again under the pretext of verifying that I had paid this so-called nationality fee, even though I showed the receipt for the amount I had already paid upon arrival.
To be fair, the only positive aspect was the friendly behavior of the beach staff.
In short, I strongly do not recommend this hotel.
Again offered an upgrade, which quite frankly was no better. The room we stayed in was disgustingly filthy. I immediately contacted TUI via the app, which did take some time and waisted a number of days with the manager saying that he had another room or would do a deep clean. No amount of deep cleaning would resolve the issues we faced. I have holidayed so many time even this year alone and this has to be the worst I have ever been put in.
So many steps to get around and my 75 year old mother trying to navigate in the dark. The whole place needs knocking down.
I couldn't believe that you were actually given beer that had just been sat in a box and not refrigerated. I couldn’t find one plate where food was being served that didn’t have a chip or cracks in it. Everything was covered in cling film. First work surfaces.
The staff from the hotel have a name for this particular hotel but I wouldn’t want to repeat it on here.
We eventually moved to Sunny days which is a little further down the road but was clean and much much better.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Royal Star Empire Beach Resort
What types of rooms are available at Royal Star Empire Beach Resort?
The hotel offers Standard Single, Standard Double, and Standard Triple rooms.
Is the Royal Star Empire Beach Resort suitable for families with children?
Yes, it has multiple kids' facilities including a heated children's pool in winter, a kids' club for ages 4 to 10, a playground, kids' disco, and children's animation.
Does the hotel have a private beach and what equipment is provided?
Yes, the hotel has a private sandy-pebble beach 200 meters long with free umbrellas, sun loungers, mats, and towels.
Are there any additional fees or deposits required upon arrival?
Some guests reported unexpected extra charges at check-in related to nationality deposit fees, but official policy details are not provided here. Contact the hotel directly for clarification.
What are the main dining options and what is included in the all-inclusive package?
The main restaurant Olivos offers buffet meals. The all-inclusive package runs from 10:00 to 23:00 and includes local alcoholic drinks like vodka, gin, and beer. Imported drinks, wine, ice cream, espresso, and fresh juices are charged extra.
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Hotel prices for: May - June 2026 calendar
The average hotel price this month is 36 USD The best time to book is May 5, with rates starting from 36 USD