Hotel complex, food, amenities, services are beyond our expectations. Beach was supperb with gorgeous coral reef nearby for snorkling. Area for improvements are wine/spirits quality and slippery tiles around the pool
The staff is very friendly, reliable, and attentive. Many thanks to Ibrahim from room service, to the man at the pool bar snacks area for excellent pizzas, to the beach barman, for wonderful fresh fruit cocktails
The attitude and helpfulness of the staff is commendable in general. They are not intrusive, they do everything for the comfort of the guests. The beach is also suitable, a pleasant environment
Great hotel complex, with impressive size, attractive architecture, clean pools, good food, drinks, friendly staff. The rooms are of a suitable size, well-equipped, and well-kept
This is a very good hotel for a low for its quality Preis. Located 2 min walk through a beautiful allee to the beach
Having a trainer like this is reason enough to return to this hotel, as he's truly the one from whom you can learn how to train your body. Many thanks to the hotel management for organizing this idyllic vacation
The service is great, the food is good and you get a good choice of different styles. The beach is nice and the animation team offers a variety of activities as well as a dancing show in the evenings
Had a lovely time again at what was the Labranda Royal Makadi. Good food, fabulous staff and a lovely adult pool. Couldn’t fault the hotel to be honest and would definitely return again
Khaled, the chef, is the best! ❤️
The beach is absolutely stunning. We’ll definitely come back again
2 pool bars and lots of stuff to do at the hotel
Excellent selection of food, it was delicious, maybe a bit more of an English breakfast selection, Hotel was beautiful and staff from cleaner Mahmoud, bar staff chef's and waiters you really couldn't say anything about them, a few definitely need to brush up on people skills but overall was a great holiday, also a little mention of the gardeners who cared for everything
BEAUTIFUL HOTEL ,BEAUTIFUL PEOPLE ! Great stay it’s a beautiful hotel And the entertainment team are amazing Turbo !!! We made friends made us feel very comfortable! And such a great guy I wish him well with everything Lots of things to do at the hotel ! Nice food lots of options
Also just wandering around the property and exploring and going to the pools and Beach is just as fun! The food was incredible, the spa is superb. Egyptian hamam!!!! I wish we had more time here!!! Simply incredible!
It was spotless, stylish, and thoughtfully arranged soft lighting, comfortable seating, and little touches like high-quality toiletries and a well-stocked minibar
The bed was incredibly comfortable, and the linens felt luxurious. I also appreciated the clever layout that made the room feel spacious. The view from my window added to the experience morning lights start to the day
This is not the first time I have stayed at this hotel, From the moment I arrived, the reception team was exceptional. Check-in was quick and friendly; the staff greeted me warmly and helped me with my luggage
I stayed at this hotel for a few nights, and my experience was absolutely enjoyable. The hotel boasts an excellent location in a quiet area, with a sense of serenity and tranquillity
Amazingly friendly staff with events on site every day and evening if you want to do them and if you don't you can do your own thing. Plenty of excursions to do if you wish
Because the resort is very large, there are many activities. You can play in the water park, go snorkeling in the sea, participate in beach activities including yoga, Zumba, and volleyball
+ Food quality good but feels often like in a canteen
+Beautiful building and access to two neighbors hotels
-- beach is not nice
-- pools are super cold and 80% of the pools is not used by the people in November when there is 28 C outside
The pool for children is very nice and also the orher pools are great. The stuff - all the people who are working there- are totaly nice attentive and helpful! I can definitly recommend the hotel for people of all ages
The beach was clean, and the water was perfect for swimming. I highly recommend this resort for anyone looking for a relaxing vacation
This means Nov-March you cannot really use the pools, only the small heated one. - we both got sick, not sure if it was the hotels fault
If there is anything to mention for improvement, it would be the volleyball court. A better ball would be great, and improved lighting in the evening would make playing much easier
There's a pool from the sea but it's just not as good as the sea itself. The animation show was good but wasn't great. They need more creativity and more engaging activities but overall we had a a great time !!
Staying at the Tianweng Seashore Castle Business Suite was an experience filled with tenderness and poetic charm. The room was spacious and elegant, with an endless blue sea right outside the window
Excellent! The facilities are comprehensive, with a perfect resort setup including a swimming pool and private beach. The castle-like environment facing the Red Sea is stunning
The pool and the beach created a picturesque scene, with every step offering a beautiful view. The service was gentle and discreet, never intrusive yet always present, allowing for a truly immersive experience
The room was incredibly spacious. I booked a standard sea-view room, and the front desk upgraded me directly to Building 4. The sea-view balcony was absolutely beautiful, and the hotel itself is very photogenic
The hotel view is awesome you can see the sea from the reception which is outstanding. The only downside is the sea is very rocky, they need a marina desperately to make this hotel like no other
Good children’s facilities, pool, slides for all ages, play area. Access to the sea, and small beach area with bar and pools
Main pool heated and nice and warm, you can stay in it all day!
The food is plentiful although plain but nice. Many bars and seating areas across the hotel. Very good wi-fi connection throughout the complex
The lifeguards and workers at the towel stations were lovely, I did not catch some of their names however I do remember Ibrahim (I apologise if I spelt wrong) who was very helpful and kind, just like the other lifeguards and towel station workers at the main pool
At the towel station at the beach, the staff were lovely, especially Mohammed who was very helpful and would help us with anything we needed, even if we did not ask
The staff at Rose Restaurant were so kind and would have lovely conversations with me and my family everyday (I did not catch their names but there were two specific workers, one who would take our dirty plates and one who would take our glass’s and bring us drinks, who were both incredible)
Our vacation isn't over yet, but if you're looking for a perfect place, I highly recommend this one. The staff are incredibly friendly and helpful; just looking at their faces is enough to make you feel positive
Everything else was amazing, but I would like to bring to your attention an issue regarding cleanliness. The bedsheets should be washed in 60°C hot water, as there appear to be bedbugs, and there seem to be quite a few
Excellent resort friendly staff, food is different everyday but it's different to my taste. The aqua park is great with all the pools and slides. The spa is perfect for relaxation I booked 2 sessions before I left.
We had a wonderful holiday! The room with the swim-up terrace was beautiful and very enjoyable. The animation team was great and created a fun atmosphere
The pools were lovely and the beach was within walking distance, which was perfect. The à la carte restaurants were also very good. Thank you for the great stay!
Greetings from the Netherlands
The buffet is great and a large variaty of good tastefull food. The swimmingpools are nice, there is lifeguards everywhere who are very strict
A bit far of from the center of hurghada, but the beach was fine. The slides aren't open all the time but they were fun for the kids
Hurghada, Red Sea Pharoan, 84517 Hurgada, Al-Bahr-al-Ahmar, Egipet 🧭 Map
🌞 From seashore 4 min
Pool: Pool
Great place
Friendly staff
Friendly management team
Very good quality food
Overall was very nice to stay at that fantastic place highly recommended
Thanks
Harris
The cleanliness in the room and bathroom was exemplary. It could be hidden more and under the beds
Nice resort and restaurant, relaxing with water park, performance and sports facilities
The facilities were fantastic and our kids (aged 14 and 12) really enjoyed the aqua park, pools and the beach. Would highly recommend this hotel x
We have visited this hotel a few times, we ended up checking out a couple of days early as we both had sickness and upset stomach the whole time we was there just as we thought it was getting better every time we would eat something we were running for the toilet to be sick or need the toilet, the food is the same everyday, the eggs are raw was at breakfast, sun beds on the beach was a big issue not...
Pros:
Location: This hotel boasts a prime location right on a beautiful sandy beach. Perfect for soaking up the sun and enjoying the crystal-clear water, just steps from your room
Grounds are beautiful, you can sit at the beach and see a beautiful sunrise over the Red Sea, water park next door was such a nice perk of staying at Serenity
The sea is deep and the waves are strong in the afternoon, making it dangerous. The beach is narrow and dangerous, but there are plenty of fish to see
Lying by the sea was truly comfortable. I didn't pay attention to the location when booking the hotel, and it's quite far from the city center. Next time, I'll probably consider staying in the city.
Where the beach extends, the sea water changes to different colors, and you can see jellyfish 🪼 and tropical fish 🐠 plus corals 🪸
3. All-inclusive food and wine are provided, so those who understand will understand
There were many pools, and evening performances. I saw a lot of Caucasians, almost no Asians. Maybe I've stayed in too many hotels like this, so it didn't impress me much
All the meals were buffet style, and the taste was pretty much the same for everything, so it got repetitive and boring after a while, but they were generous with the meat portions
This hotel is close to the airport. I booked an all-inclusive package and was given a first-floor room. The hotel has multiple pools, a wide variety of activities, and a restaurant with a daily menu
The food selection was great throughout the day. There was always a wide range of fish, meat and vegetarian options. The pool and beach areas were clean and had plenty of space with a good mix of sun and shade
The hotel is nice and clean, the room facing a swimming pool, with great AC, the only downside is the water pressure at the bathroom is a bit low
We stayed here for 7 days, during our stay we enjoyed all the hotel facilities. You will never go hungry staying in this hotel 😂 they have many restaurants with a lot of options for food. We will come back here for sure
We had an amazing vacation in this beautiful resort!
Our room was nice and spacious with everything we needed to feel at home. The service was great and the staff was always very helpful and friendly
Special mention to Mohammed who cleaned our room perfectly. The food was delicious and had such a variety. The entertainment was very good as well. Everything was perfect and couldn't fault anything
Most of all I like its beach and sea. The main reason I go to the sea is - the sea. The main restaurant and its staff were excellent: from the chef to the waiters, everyone did their job excellently
Everything was amazing during our stay at Mercure Hotel. The beach, dinner, bars , shows everything. But especially the people work in there were so so nice
Especially the people in reception I am sorry I forgot the names and the bartender Ahmad in the main pool. Thank you very much for everything and definitely see you next year!!!
Hisham was incredibly helpful and really made our stay feel like a 5-star experience. The rooms, pools, and beaches are lovely, but the people are what truly make this hotel special
I had an amazing stay at the Mercure! The beach is beautiful with its own coral reef—perfect for snorkeling. The atmosphere is fantastic, and the staff were friendly and attentive
Amazing stay at lovely beachfront location, but the hotel restaurant was not good. Aside from the great breakfast buffet, all other food was delivered cold and unappetising.
10/10 experience!
The staffs are just so hospitable making our experience so enjoyable that we wished we stayed for another few more night.
Would definitely come back again!
Nice people, excellent food, fish every day. Plenty of fruit and vegetable salads. I liked the desserts: chocolate mousse and bananas in caramel. Drink Mai Tai.
Everything was good, just a heads-up that the bellhop asked for a tip.
Harika Bir Konaklama – A Stay That Turned My Trip Around – Ein Aufenthalt, der meinen Urlaub gerettet hat
I only stayed in Hurghada for two days, and unfortunately my first day didn’t go well because I had booked the wrong hotel
I chose to stay here because of a popular golf course. I found an online coach, and the sand traps were incredibly challenging. Most of the hotel guests were older Caucasians, and it was surprisingly quiet
The hotel itself is quite large, and the snorkeling area is expansive with very clean water. The buffet theme changes daily, so you can always find something you like
Everything was great except for the hotel management’s lack of respect toward the pasta chef at lunch, as he was standing under the scorching sun while there were movable umbrellas just a few meters away that could have been placed to give him some shade
The staff of the front office were excellent and professional and also thoseof the room service, but some of the staff at the restaurants are not the same, especially those at the oriental restaurant
It seems that you can also get light meals at the restaurant near the beach depending on the time. As for alcohol, the beer is Sakkara beer, not Stella
There are several types of cocktails, and the lineup available at all restaurants and bars is the same. If possible, I recommend drinking at the lobby bar. It seems that you can smoke anywhere on the premises
You can order a la carte at the restaurant for lunch. At breakfast, there is a live kitchen (fried eggs, fried eggs, scrambled eggs) on the balcony of the restaurant, so it is recommended
There are cats living throughout the hotel, so if you don't like them, be careful (they will try to get into your room). Breakfast, lunch, and dinner are all buffet style (changes daily)
When we asked, they said they had upgraded one of our rooms. After much negotiation, they finally combined the two rooms into one suite with a much better view. We didn't check in until 6:30 PM
The hotel has a great location and environment. The all-inclusive price is hassle-free, and the surrounding area is also very convenient.
In the end, to avoid ruining our vacation, we had to compromise! If you want ocean views, there are plenty of options there; if you want better service, don't bother
Throughout the entire process, the housekeeping manager was extremely arrogant
PS: The waiting area was behind the front desk, and we almost froze to death!
This was one of those all-inclusive packages, but since we were only staying one night and leaving the next morning, we didn't have that option. The room was full of Europeans. It felt like their vacation paradise
Swimming pool is huge, includes a small area for kids, and guests have access to the aqua park in The V hotel (side by side to Pyramisa)
The sand beach is very good, and the open water is extremely amazing
Very good hotel, amazing food and friendly animation. We enjoyed the pool party and particularly the evening entertainment. All staff are friendly and we feel so welcomed here, we enjoyed our stay here.
The restaurant isn't as clean as it should be for a 5-star hotel; birds are flying around indoors. There is no angle in the bathtub, so the water stays in the cabin and also on the bathroom floor
The room was very clean, thanks to Reda from the cleaning service. The majority of the workers are kind, especially Alaa, who works mostly by the pool. The food is really great, with a lot of different meals
The beach is nice and very clean; you will love it. Some of the hotel workers speak only Russian to you, even though not all guests are from Russia. Overall, it is a very good hotel, just not one that deserves 5 stars
We went there in December which is the winter season. The water is a bit cold so we couldn't fully enjoy the water facilities in the resort. There is abundance of food for guests for breakfast and lunch
The beach is lovely white and long. Swimming is easy with all the sandy bottom. The entertainment is also great. There are many restaurants and bars to choose from. However the secret sauce to this hotel is the staff
We have been coming for ten years. There is very little staff turnover which indicates great management. The hotel staff are a family and care for the guests as well as each other. We cannot recommend highly enough
The hotel was very nice! Great vibes and activities every day!
Food was good, the people working there were all very friendly and nice!
It was safe and they have cameras everywhere
The gym was big and well equipped
It was an amazing holiday, and everything was great! Special thanks to: Mr. Malak Farag (F&B Manager), Akram (The bartender), Chef Moutaz, Mohamed Abo el Kassem, and Hesham Haggag. Everyone honsetly was nice.
I’m almost afraid to recommend this hotel… because I might not find a free room the next time I come back! 😉
I’ve stayed here more than once, and every single visit has been absolutely excellent — both the standard of the rooms and the service are consistently top-notch
I want to say that we come here twice a year for a month each time. We are Canadian which is somewhat unusual in this area. The hotel itself is beautiful. The gardens stunning and the food sumptuous
the sea is good, the beach is beautiful, the shoreline is nice, and there is one beautiful reef. The lifeguards persistently offer to lay out towels and find sunbeds
Since we didn’t have cash at the beach, they were very dissatisfied, even though we politely declined their help
The property is very comfortable, with clean and well-appointed rooms that made our stay truly enjoyable. The atmosphere was wonderful, and the hotel staff were exceptionally friendly, always helpful and attentive
We had the chance to try the Indian à la carte restaurant once—absolutely outstanding dishes! We also really enjoyed the Greek cuisine during the fantastic “ABBA Nights” evening
The food was diverse and consistently fresh
The hotel is very boring—animators don’t engage with guests; instead, they entertain themselves, flirt with young girls or already quite drunk guests, and it’s obvious they are looking for some benefit, tips, or even cigarettes—I saw this with my own eyes
The resort maintains a very high standard of five-star service, and I personally think it's a hotel with excellent value for money in the Red Sea
I will look forward to my next day very soon. I had the pleasure of meeting Zainab at buffet for breakfast and dinner. She was the most pleasant and professional. hostess, I’ve ever met during all my travels
One of the best resorts I’ve stayed at in Egypt. Professional and friendly staff that went out of their way every day to make me feel at home. The food was exceptional, and the presentation was phenomenal
Every thing is amazing with Every little details
Location is great, stuff are very helpful
Specially Mr Yehia at the reception also and el Aziz
I will definitely come again
Although the hotel's facilities aren't particularly modern due to its older construction date, the room amenities and overall environment are very well maintained
Asian tourists make up a relatively small percentage of the guests; most are from Europe, and the staff are very friendly
Hurghada, Km 49 Hurghada Safaga Hw, Soma Bay 🧭 Map
🌞 From seashore 8 min
Pool: Pool
Had a beautiful stay at the Resort. Rooms are perfect, full of light with nice furniture. Hotel compound is situated with a great view on sea, lovely garden and pool. Staff is super friendly and helpful
Every day we enjoyed sunshine, clean sea, beach walk, quiet time at the "relax area, adults only", which we appreciate it
Visit 2nd time and looking for the 3rd time next year also with my friends family ! I see many improvements from last year such a WIFI connection on the Beach and Aquapark, new clinic, new shops in the arcade, ice cream zone for Kids also Animation team much better, big thanks to Natalia which both my Kids love from the First sight Staff excelent and really hardworking ‼️ so they deserve the tips...
We want to say a special thanks to Kamel, Mohamed, Mahmoud, Yussef from the beach bar and restaurant. They had the best customer service and our holidays went so smooth because of their caring and every day smile
Great hotel with good facilities and nice service. I highly recommend you to try shisha in the tent at the beach. The vibe there is one of a kind
The environment is very good, but the Egyptian waiter in a restaurant is extremely stupid, speaking bad things about mainland China in front of *********. Haha, does the quality of the hotel staff need to be improved? ?
Amazing and beautiful hotel with friendly Staff and beautiful gardens with several pools and a nice beach
We enjoyed the all inclusive - free drinks and many and la carte restaurants too choose in addition to the Main buffet restaurant. Some times We gave 2 euro in tips to some waiters/emploees
We had ordered a trip to Luxor with another Company, but maybe better to have ordered it by the hotell. The hotell was clean and nice, also big rooms. Only thing is that the beds and pillows was a bit hard
The water in the beach sometimes it goes way off the beach because of the reflux, if you want deep weather you need to go somewhere around 800 meters
We had at the Spa very nice beauty treatments by Sara and very nice massasje by Manar/Basmala
Very good value for money place the Aqua was nice ,heated pool ,staff ,varity of restaurants and food 3 nights did not feel bored at all with all activities you can do there every one there starting from reception trying to make your vacation easier