Chateau Star River Taiyuan in Taiyuan
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Description
In this hotel 352 rooms, 22 floors.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 0 and 12 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:00-10:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, UnionPay, MasterCard, Visa, AmericanExpress, DinersClub
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Cafe
- Restaurant
- Restaurant (buffet style)
- Bottled water
- Kettle
- Free Wi-Fi
- Internet access
- Car rental
- Airport transportation
- Transfer services
- English
- Chinese
- Tour assistance
- Billiards
- Ping-Pong
- Parking
- Free parking nearby
- Free Parking on Premises
- Swimming pool
- Indoor Pool
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Table Tennis
- Fitness facilities
- Massage
- Sauna
- Spa
- Pets Not Allowed
Street view
Map
Reviews
There is nothing worth praising. It is not even average. It is seriously inconsistent with the hotel grade.
Facilities and environment: The facilities and environment are so old that it is hard to describe.
Hygiene: The hygiene is outrageous + 1. The toilet and the wall around the toilet are stained. The sink drains slowly. The shower room has to stand in the puddle to take a shower.
Service:
1. There is no place to store guest express delivery in a five-star hotel. It is mixed with employees in the underground garage passage. The lighting is dim. It is very dirty and messy (well, the package was lost. I was afraid of causing trouble for the courier and did not pursue it).
2. The hotel service staff has no service awareness. I don’t ask how enthusiastic they are, but at least they can speak normally. They don’t even raise their eyes when checking out. They wait for everything to be asked. I don’t ask or say a word. I ordered a takeaway and it took almost half an hour for the robot to deliver it. During this period, I called the front desk for consultation. The first call was hung up on me. The second time, they told me "Wait, the robot hasn’t come back." Before I finished speaking, the front desk hung up on me. I have never seen such a thing. We wouldn't be so cold if we were to say something polite to strangers on the street.
I'm too lazy to say any complaints.
I never comment or give a bad review. Please avoid it.
Frequently asked questions about Chateau Star River Taiyuan
How much does it cost to stay at Chateau Star River Taiyuan?
The cost of staying in Chateau Star River Taiyuan depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 64 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Chateau Star River Taiyuan?
You can book Run of House, Standard room, Standard room with river view, Standard room with water view, Standard room with view, Standard Single room, Standard Single room with water view, Standard Single room with view, Standard Family room, Standard Double room, Standard Double room with city view, Standard Double room with pool view, Standard Double room with river view, Standard Double Family room, Standard Twin room, Standard Twin room with city view, Standard Twin room with garden view, Standard Twin room with river view, Standard Quadruple room, Standard Quadruple Family room, Standard room with ocean view, Business room, Business room with garden view, Business Double room, Business Double room with garden view, Business Double room with park view, Business Double room with pool view, Business Twin room with city view, Business Twin room with garden view, Deluxe room, Deluxe room with water view, Deluxe room with view, Deluxe Single room, Deluxe Single room with water view, Deluxe Single room with view, Deluxe Double room, Deluxe Double room with garden view, Deluxe Double room with pool view, Deluxe Twin room, Deluxe Twin room with city view, Deluxe Twin room with garden view, Deluxe Quadruple room, Executive room, Executive room with pool view, Executive Double room with city view, Executive Double room with garden view, Executive Double room with pool view, Executive Double room with river view, Executive Twin room, Luxury room, Luxury Double room, Luxury Double room with garden view, Deluxe Junior Suite, Deluxe Double Junior Suite, Suite, 1 Bedroom Double Suite, 1 Bedroom Quadruple Suite with ocean view, Sextuple Family Suite, Premier Suite, Premier Double Suite, Executive Suite, Executive Suite with city view, Executive Suite with garden view, Executive Suite with river view, Executive Double Suite with garden view, Executive Double Suite with river view, Studio, Quadruple Studio in the hotel. Please check room availability by choosing your dates
Does Chateau Star River have a pool?
Yes, Chateau Star River has a swimming pool for guests.
Does Chateau Star River allow pets, and what is the pet fee and weight limit?
No, pets are not allowed at Chateau Star River.
How to get to Chateau Star River from the nearest airport?
The nearest airport is Taiyuan Wusu International Airport, located about 23 mins from hotel by car (10.6 km) away.
What’s the cancellation policy at Chateau Star River?
The cancellation policy at Chateau Star River depends on your room type and booking terms.
Does Chateau Star River offer airport transfers?
No, Chateau Star River does not provide airport transfers for guests.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 127 USD The best time to book is October 1, with rates starting from 127 USD































































