Boutique Hotel Kaspi in Temirtau

I can't rate the rooms and service overall as I was not a guest of the hotel. I liked the surroundings and the atmosphere. Ksenia, their reception lady, was amazingly welcoming and helpful with all questions I and my friends, who were the hotel's guests, had. She went all beyond to help us solving issues with transportation and housing. It's always great to meet people and workers who enjoy their work!

Very comfy. Beautiful place.

This is one of the very few places to truly enjoy in Temirtau city. The scenery at the outside seating area is great due to having nice plantations around. It feels like you are dining in your villa's beautiful garden where it is quiet but with nice low volume music playing in the background. The food is top notch and the staff are very polite.

A luxurious hotel. The room is small but cozy. All toiletries are provided. The service is excellent! The breakfast is delicious, and the coffee is excellent! As a smoker, I appreciated the smoking room. No need to run outside.

Best outdoor restaurant experience in town

For those who love silence. Kitchen from 5/3, not much choice and not very tasty

Overall, I liked it.
Luxurious interior, luxurious furniture, delicious restaurant, helpful staff, good SPA center and fragrant tea, quiet area.

But there are little shortcomings in terms of: 1) The staff who got confused with the booked room. 2) During a pandemic, it is advisable to put liquid soap in the rooms. 3) There is no bar in the room / empty. 4) Very modest breakfast for the room rate. 5) In the hamam, due to the lack of a sign, women constantly enter the men's locker room. 6) The room was not cleaned very well, there was a dirty floor in the shower room.

I liked the hotel very much. Lived for several days in a suite. The hotel is new. The room is very spacious. Double bed + convertible large sofa, kettle, refrigerator.
The room is divided into 2 zones - guest and bedroom. Each zone has a TV.
The fitness and spa center deserves a separate assessment. The gym is well equipped, sauna, hammam, massage. In my case, a daily one-time visit was included in the room rate.
There is a restaurant at the hotel where the food is delicious.
The staff is friendly and polite, ready to help with any questions.
Cozyly furnished area at the hotel.
The disadvantages are unstable wifi and monotonous breakfast, which is included in the price. A choice of either 3 types of porridge, or scrambled eggs with sausages.
In general, the hotel is excellent, if I am in Temirtau, I will stay here again.

Very polite staff. They will advise you on the dishes and answer all your questions. Everything is delicious but there are dishes for everyone. Check from 14,000 for two. The bar is gorgeous. The only thing but this is a small menu. The breakfasts are gorgeous, lemonade is just a bomb))) I recommend at least once, my wife and I do not go there often, but if there is an opportunity, we definitely go there. In my opinion, the best institution in the city of Temirtau. Especially favorite is the restaurant manager, a cool woman, a professional who knows her business completely.