Eco Hotel Spa Kurort Ulitkino

We lived in this beautiful place for 2 days, in March 2021. From the pros: - excellent pool - small but nice area From the minuses - everything related to service and maintenance: - the rooms are dirty, they clean a little more often than never, in the restaurant on the tables, you can draw the drawings with your finger on a layer of dust, on the lamps there is a spider web - both mornings began with a complete lack of water in the room and communication with the administrator, who claimed that the water was frozen again and someone was fixing something, how they lived the winter - in general unclear. The feeling that they stupidly turn off the bathing room for the night, tk. in the evening it is warm in the room, and in the morning we woke up straight briskly. It's amazing how their pipes didn't break. - with food, too, thank God: they took money in advance for breakfast according to the menu, we paid by card, but then the waiter said that there was no dish ... We didn't want to order anything else and these comrades promised to issue a refund ... A day has passed, there is no return ... Well, let's wait, something is probably frozen too 😂 - the room in the main building a la junior suite is spacious, but you must see it, sooooo creative electrician placed sockets in the room! For example, there are 2 sockets ... above the toilet! and not a single one by the bed, and the general light switch is behind the front door in the dressing room! This is something with something. By the way, WiFi is issued with coupons and the signal is very weak, it catches only at the front door, by the bed - no, so watch YouTube at night or some movie - only through 4G. Well, I already wrote about the cleanliness in the room. In general, there is a feeling that the owners have changed here and the new managers do not bother with the quality of service. For 7t.r. per day per room could stretch normal WiFi and remove the cobweb from the lamps. By the way, the site says that the TV in the room is flat, in fact it is a lamp box, but these are nuances. I hope they will come to their senses and start working on this complex, because here, if you have a head and hands, you can make an excellent place to relax, there would be a desire.

The New Year's banquet is disgusting, I gave 6 thousand rubles to eat Olivier, they didn't even bring a hot one, an entertainment program 0

The impressions are terrible. The only thing that deserves attention is there are a lot of cats))

I went here about 2 years ago to arrange a wedding, even then there was no desire to return. However, for the holidays from 02.21.2021 to 02.23.201, we decided to go with family and friends. Give the hotel a second chance.

We rented the first floor of the house 3.1. the house was dirty, stains on the pillows, torn bedding, a shower stall with broken doors, a lot of mold in the shower. Considering that I am allergic to mold, I will remember this trip for a long time. At the end of the trip - a frozen water supply, as a result of the complete lack of water.

With regard to nutrition.
Plus: you can come at any time. There is no link with the power clock.
Cons: poor menu. For all three days the same performance was terrible. Undercooked dumplings, moreover, sweet ones cooked in salted water. No basic ketchup, not enough cutlery. The waiter confuses the dishes, brings something different from the ordered, forgets on the go who and what is needed. It takes a very long time to prepare and bring everything. The children ate only pancakes here.

Especially in the morning they called the reception to inquire about the availability of grain coffee, they said everything is there. OK. They came, as a result, the coffee machine does not work and no one knows how to use it.

To all our questions about food and drinks, the manager Oksana said in an arrogant tone that this was not a restaurant, instead of ketchup she would bring mustard and horseradish, and they had no grain coffee on the menu at all and had nothing to show off. If you have any questions, you can contact the hostess personally, she lives on the territory, and the manager herself has nothing to do with it.

As a result, we ordered food by means of delivery and fried a barbecue, fortunately, initially we expected to cook the meat ourselves.

Oh yes, there are also cats walking around the tables. And the seals are street. With all my love for tailed beasts, I do not consider this the norm.

It is stated that there is a playroom and an MK for children. The playroom is dirty, toys are broken, MK was never found.

There is no entertainment for children.
For adults too)) tennis table, billiards with a curved cue and a pool with cold water.

We were saved only by good company, barbecue and whiskey.

In my opinion, you shouldn't waste your time and nerves. Choose other places to stay. Service poor, attitude too.

Simply no. If you are eating with a girl / with children. Simply no. Believe you are definitely not here. If you go fishing with the men. Was in the winter. It's tin.