Hotel Kama in Neftekamsk

Carcasses say.🤦🏼‍♀️The double room was not given the proper number of towels. Disposable shampoo and other little things also one by one. We found that the electric kettle was not working, called the administrator and asked to replace it, to which we were told, go down and take it yourself. My husband went downstairs, they gave me a doll-size teapot for 1 mug, but it worked.☝🏻🤣 Both laughter and sin. The service certainly suffers, and the price is set such that everything usually works and you don’t have to run around the hotel, serving yourself.

Knocks on the door since 6 am! At first I thought that they were mistaken ... I came from breakfast at 8.00, the door of the room was open, a plumber goes to the restroom ... I left my things in the hallway. First of all, this is all without warning !!!! I understand that there are different cases, but if I were sleeping at this time. Would he just walk into the room?
Besides, come in and pick up things, you won't even notice.
I don’t like to scandal, but if I was tired, I would scandal.
Second time staying here and second time disappointed.
For the first time, a room was not booked at all for the paid reservation. I booked through Booking, wrote an email to the administrator to issue an invoice for the company. The administrator called back and asked to cancel the booking on booking, saying that this category of rooms is not available, but there is another one a little more expensive. Ok, agreed. Upon arrival, already in the evening, my reservation was not there. Although there is a fee. Settled in a terrible room "ala high category", making the service "do not charge extra" !!!!
Honestly, the experience of the hotel is not the best. The rooms are smoky.
Next time I will definitely not stop, and I will not advise my colleagues either.

This is tin. A room with a shower is called Standard Superior. If the standard, then it's just a sink in the room, and a toilet on the floor.
A separate conversation about the shower: this is a small bathtub with a shower head that cannot be fixed on the wall. Disposable shampoo in a good bag that cannot be opened without scissors.
Breakfast was paid immediately. In the morning we came to the cafe and ordered (chosen) food. There were no eggs or omelettes. There was all that was left of dinner stew, buckwheat, fried cutlets, chicken. The most interesting thing was when they approached the checkout with a voucher for breakfast, they counted, it turned out that they scored a larger amount than they paid for, and therefore it needs to be paid extra. They would make standard breakfasts for their 200 rubles. And then in the morning we have to count on this ticket in our minds. And from food that is not suitable for breakfast.