For 4 days, paid 60,000, we were 4. Arriving in the room, they found that the microwave did not work, they called the "master" who works in this hotel, he came, clicked on the buttons and said that they would replace them tomorrow morning, 4 days have passed, the microwave is like that no one has replaced. The water was disappearing in the shower. Now about the cleaning. Asked to clean the room while we went to the beach. We arrive, the room is not properly cleaned, towels are not changed, absolutely nothing. Asked at the reception, said they were cleaning, but there were no signs of cleaning. The children were promised that there would be a competition with a prize, there was nothing. The children were waiting, but nobody and nothing happened. The built-in breakfast for the money is terrible. Every single day in the food came across a piece of paper from a toothbrush, a child got a piece of plastic, a piece of a blackboard for a husband is terrible. The people who work in this hotel are not very good. In general, the worst nightmare you can imagine, drive by and do not waste your money. Better to take cheaper, but much better than this.

When I moved in, everything seemed to be fine. There is a heated pool and sauna. Breakfast is mega expensive. The room is much smaller than it seems from the photo from the booking. We arrived in the off-season, on the street +20, in all rooms the heating is all over the place, if you turn on the air conditioner, you only feel it while it blows on you. As a result, you lie sweaty under the cold air flow from the air conditioner. If you open the window: someone yells, then someone smokes and all the smoke flies towards you, then someone needs to talk on the phone at three in the morning, then drops from other air conditioners begin ... There is no soundproofing in the rooms, I I know who when went to the toilet, shower, entered / left the room. the mattress is disgusting - we are not thin, but not sumo wrestlers either, but if there is on the edge, then you feel lags in your booty. The back fails, the muscles clogged overnight. As a result, the main function of the hotel, to spend the night, was completely spoiled. As a result, we moved out the night before, because after the night in the hotel we were tired and broken. After such night adventures, you don’t want a pool or a sauna

In November, they paid for the New Year's tour and hotel accommodation. the owner of the hotel told us everything beautifully, what a wonderful new year we would have, with a table with a pool and wonderful impressions. we put aside all other hotels and settled on his persuasion. Because they wanted to happily meet the new year and spend time with the family. And on December 26, they called us from the hotel and said that they would not work, because of the coronovirus, and they returned the money. We have entered into a position and we understand that closing the hotel in the new year is a serious reason. At that time, all the hotels that we considered were already occupied. We still spent the new year as we wanted. And what do we see on Instagram, how people relax in the hotel and it is not closed. And everything is fine ... Here is such a deception from the owner of the hotel. I don’t want to go there anymore ... Meanness, deceit and disrespect for customers, this lies behind the 3 stars of this hotel.