Anna Guest House in Novorossijsk

Disgusting attitude towards the guests of the house. Rested from 30 / 07-1 / 08
Crowds of street vacationers in the pool and those who have rented rooms wait until 10:00 pm for the visitors to leave to relax and unwind as well.
You cannot use the mangal area!
Rent of gazebos for 40 people, guests staying in rooms have to leave the hotel and look for where to relax.
For 2 days there was a complete absence of any water at all, the inability to go to the shower, I had to swear, as they explained to me later, the pumps burned out, and when I had to swear, no one explained anything!
At 8 am on Sunday we started cleaning the pool, all the same for vacationers, then you can't swim for 2 hours, but they were reminded for leaving at 12:00 already 3 times. Nobody brought their changes for the inconvenience, until I highlighted such a bestial attitude towards guests on my page! Only after that I was answered on Instagram.
Administrator Galina is an uncommon boorish woman, and not the first incident with the guests, there have already been complaints about her, she barked with us at any request!
Dirty rooms, showers covered in rust and plaque.
There are no reviews and overcoming books.
The receptionist told me yes complain wherever you want, your right, so I am telling you about our ruined vacation.
The shared terrace was not cleaned and garbage was not taken out for 3 days, but the hotel guests were accused of this, that is, if you are eating to rest in this place, take Mr. that the guesthouse staff thinks they shouldn't clean!
After the hotel manager replies on Instagram, I understand the fish rots from the head!