Beshtau (Zheleznovodsk) in Zheleznovodsk

When checking in on August 8, 2021, room 224 was offered with mold in the shower room (around the sink, around the tray under the shower head, in the inter-tile spaces). After the presentation of the claim, number 221 was proposed, also with mold, with explanations that there were no other numbers of the specified category. The furniture is old and shabby, the floor is too, and there is no way to put things in the nightstand due to continuous stains of unknown origin. She placed some of the things in a small locker designed for two residents, there is not enough space there, in every case with which there is a lot of things in the suitcase. Meanwhile, the official website has published videos and photos of the rooms with renovation, there is no data on the condition of the old rooms, and therefore I was personally misled about the living conditions. To live in a room with mold for 14 days, what kind of recovery can we talk about.

Of the advantages in this sanatorium, only a good location and a beautiful view from the window. However, not in every room.
The food is not bad, but the choice is essentially only cutlets and fish. All cutlets are named differently, but they look the same.
Housekeeping is a solid minus. The most that the maid does is shake out the trash without even changing the bag. If you run out of toilet, then you have to run after the maid and ask her. The floors were washed only after I started resenting at the reception. Washed once every five days. They probably never washed under the cabinets, judging by the layer of dust and the presence of debris there.
The condition of the "standard plus" room is normal, apart from the shabby, stained walls. Of the "toiletries" only a pack of cheap soap.
There was such a situation that for the last two nights we had to move to another room. It was known from the beginning, so we booked it. They moved us to a superior room, suite. And here we, to put it mildly, were shocked. Shabby carriages above the bed, from which leatherette is poured onto the pillows.
Old floors, killed by time, mold in the bathroom, a broken toilet and, of course, dirty dishes. There was a cotton swab and crumbs on the plates. I have never seen such a suite anywhere else.
In general, the sanatorium leaves much to be desired. It is a pity that for that kind of money, guests get a boorish attitude and killed rooms.