WoodSpring Suites Fredericksburg in Fredericksburg

This hotel is unsafe. When I had a taxi drop me off at this location the taxi driver told me they do not pick people up from this hotel because it is unsafe. Every night of my stay there was groups of people hanging out drinking cases of beer in the parking lot. All night you can hear people arguing in the hallway.

The rooms had roaches and smelled of mold. The staff is untrained, I paid in full through ******* for 2 weeks. When I came back from work one night I was locked out of my room. When I went to the front desk, they told me I owed $400. In a panic I paid it, then moments later I found my confirmation email from ******* proving I had paid. I am still waiting for my refund. When I went to finally check out the front desk told me they could not give me confirmation that I had checked out because they were out of printer ink and had no access to email. They did allow me to take a picture of their computer screen though.

In short, I would not bring my wife or children to this hotel. Its dangerous and unclean. The pictures on Exedia.com were not what the property looks like at all.

Awful. Dirty, no TV remote, no hair dryer, no toiletries, bed springs in our back, no comforter on bed or pillow cases on pillows. Will definitely NOT be back. We only stayed because we arrived late, otherwise we would have left and found somewhere else.

Gave my room away because ******* gave a price below rack rate, mgr Carter then lied about doing so, he became aggressive and rude when I ask for the desk person who the day before guaranteed the reservation, section 8 motel with shady people hanging outside looking in parked cars ,BEWARE OF this place

We booked 2 queen beds and paid for 2 queen beds and only got a room with 1. Room was awful ac didnt work and we didnt end up staying the night. Awful

Ddirty with roaches everywhere
We didn't even go in the room the roaches were visible from the threshold. It has nt been kept up.

Hotel room was extremely dirty. No one vacuum the room. The walls had dirt all over them. The countertop was never wiped down there was dried up food on the counter.
We got there late or I would have left to find something else. Pillows were very old and flat but the sheets were clean. We slept and got out of there as fast as we could. One shining star was the Auditor he was a very nice person with good customer service.