Hilton Hotel in Haikou
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Description
Hotel opened in 2016. In this hotel 620 rooms.
The distance to the nearest airport is 17 km.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Option: Buffet Cuisine: Western, Chinese, Asian, Local cuisine Opening hours: [Mon - Sun] 06:30-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. US$74.51) per night. This property accepts cash, credit cards, debit cards and third party payment services The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, JSB, UnionPay, AmericanExpress, DinersClub
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Fire Extinguisher
- Upper floors accessible by elevator
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Restaurant
- Kettle
- Free Wi-Fi
- Internet access
- English
- Korean
- Multi-language staff
- Chinese
- Tour assistance
- Billiards
- Sun Deck
- Parking
- Free Parking on Premises
- Swimming pool
- Spa tub
- Pool facilities
- Beach/pool towels
- Business center
- Event facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Beauty services
- Sauna
- Spa
- Family/Kid Friendly
- Babysitting and childcare
- Pets Not Allowed
The distance to the sea is 1050 meters
Video: Hilton Haikou (Hainan, China)
Map
Reviews
Upon entering the lobby, I was met with a strong smell of cigarette smoke, which was very unpleasant.
While the room was spacious, it lacked functionality:
• No power sockets in the study area or bathroom.
• No mirror suitable for applying makeup.
• The room was not equipped for cold weather, offering only cold air conditioning.
• The shower leaked into the toilet area, had low water pressure, and the water temperature was inconsistent. (My friend stayed in the same room type and encountered even worse issues — no flush in the toilet and no hot water in the shower.)
There’s also a notice in the room about some maintenance works half a year ago, which did not seem relevant anymore.
The breakfast buffet was very crowded, and the dessert (tiramisu) was also disappointing; it seemed they did not know how to make a proper tiramisu.
Additionally, the hotel allowed guests to attend the buffet breakfast in pyjamas, which felt inappropriate for a property of this calibre.
We obtained a refund after being told "every hotel in China has this, and it cannot be fixed" and we moved to a different hotel. We have the same mold in Australia, but it is easily controlled with appropriate cleaning and sanitizing.
The service was prompt and polite and they were apologetic, but the whole building needs major deep cleaning and fumigating.
Facilities: Good
Cleanliness: Spotless
Ambiance: Very good
Service: Excellent
* **Convenience**: The hotel is not far from the airport and nearby attractions, making it easy to get around by taxi.
* **Surroundings**: Downstairs, there's a bustling commercial area. It's just a 5-minute walk to Wanlv Park and the lively beachfront. It's incredibly pleasant to feel the sea breeze, listen to music, and enjoy a drink.
2. **Public Areas**
* **Lobby Design**: The decor has a unique style. Both the lobby and restrooms are Instagram-worthy, full of artistic flair. The lobby fragrance is delightful, and the waiting area is bright and comfortable.
* A big shout-out to the guest relations小姐姐 (a polite and friendly term for a young woman/staff member)!
Cafe and Restaurants near hotel
Frequently asked questions about Hilton Hotel
How much does it cost to stay at Hilton Hotel?
The cost of staying in Hilton Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 75 USD. Enter your dates to see the exact offer prices.
Is it far from Hilton Hotel to the sea?
The distance to the sea is 1050 meters
Does Hilton Haikou have a pool?
Yes, Hilton Haikou has a swimming pool for guests.
Does Hilton Haikou allow pets, and what is the pet fee and weight limit?
No, pets are not allowed at Hilton Haikou.
Does Hilton Haikou offer breakfast?
Yes, Hilton Haikou offers breakfast for guests. Breakfast options include Western, Chinese, Asian.
How to get to Hilton Haikou from the nearest airport?
The nearest airport is Haikou Meilan International Airport, located about 49 mins from hotel by car (23.9 km) away.
What’s the cancellation policy at Hilton Haikou?
The cancellation policy at Hilton Haikou depends on your room type and booking terms.
Does Hilton Haikou offer airport transfers?
Yes, Hilton Haikou offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.


























































































































































































































































