Hotel Aateli Hillside in Vuokatti

We had a less than desirable few nights here. The room itself was normal and comfortable, and some of the staff members were very friendly. However, we felt deceived by the hotel's amenities. First, one of the reasons we booked this place was to enjoy dinner at their restaurant (no nice restaurants anywhere near the hotel). Upon arrival, we were told the restaurant is closed and is only for private events; however, their website seems to indicate a normal restaurant with a la carte menu and so on, and even an information pack received from them on the check-in day suggested it was a regular restaurant. Second, we booked this hotel so we could spend some time in the pool. However, their "spa" (a small pool and a sauna) was only available for private use on short periods of time, and by paying a separate fee. We paid 74EUR for 2 adults and a toddler for rights to use the "spa" for 50mins. Way too expensive. Also, this price was different than announced in their pamphlets at the reception. When I asked why, the answer was that customers who booked their rooms on booking dot com pay more. There was a feeling of being taken advantage of by a hotel that i think tries to pose as high end hotel but was just normal.

Coming from three disappointing hotels in Kajaani, hotel Aateli was a very, very positive surprise. The breakfast, the staff, the and room's facilities were just what I needed.