Hotels in Buxtehude

A clean and spacious room; the breakfast is quite good

Near the old town. Breakfast was good. Limited onsite parking but free public parking available less than 30s walk from the hotel.

Great service and a nice room. The breakfast had a good selection. Good location, just a short walk to the old town.

Avoid staying near room 117. Someone is always smoking under windows and you can not open your winodows. As there is no air conditioning in the room in can get very hot. Asked in reception several time no reaction.

Friendly staff and great hotel. Staff is very accommodating and you can ask them what are the things around to sightsee. Convenient and near the town and area. Had a great stay. Highly recommended! Overall Buxtehude is a nice friendly town.

Friendly personell, nice and clean rooms

After getting unexpectedly stuck in Buxtehude for the night the staff were helpful enough to check me in late at night with no reservation. The hotel was clean, the bed comfortable and a stressfull evening was made comfortable. Many thanks!

Hotel rooms very clean and warm. Service is excellent, reception staff descent and cooperative. Monica @ reception a pretty, nice, smiley girl and very helpful. Always when visit this small city definitely will stay only @ this hotel and recommend to do so everyone. Thanks to management, staff, especially Monica 😊

Cute hotel located in the old watermill of the historic old city center of Buxtehude (first city in Germany where a harbor and mill was purposefully built as part of the city center with a canal to provide access and regulate the tide. The view over the historic old city is just beautiful. Well worth paying the extra EUR 10 for a room with the view. The location is unbeatable as it is located right...

The location was perfect and the view from our hotel was wonderful over the canal

The night I stayed there was very good. In addition, they answered very fast my messages through Booking.com, which made things easier for me as I needed gluten-free food for breakfast. The scrambled eggs were amazing! If I have to go to Buxtehude again, I will probably repeat in this place. Danke vielmals für ales!

Nice hotel in an old town. Very nice little town from the Hansa period.

Nice and clean rooms of different size. Well organised for late coming (no 24 hrs personnel) with magic box to drop your key. Localised in a very convenient place for my purposes.

I can't say enough great things about this hotel. Excellent accomadations, wonderful service and priced correctly. Highly recommended!

Stayed here many times and I will never stay anywhere else. Great staff, great rooms, great location close to town center and a couple of grocery stores

Nice place in convenient for me location

Good choice, nice and comfortable

Good place to stay. City is 10 minutes walk. Superstores within 1 minute walk. Good breakfast

We attended a wedding at the country hotel and were absolutely thrilled. Apparently, they're constantly modernizing, and we stayed in an older room. However, it was spotlessly clean and cozy, and we haven't had such comfortable beds in ages. The breakfast room is quite modern, and the personalized service and the buffet itself were excellent. The wedding dinner was fantastic. We can highly recommend...

INCREDIBLE. The entire staff are friendly, funny. The atmosphere in the bar/restaurant was layed back. And everyone in the place were great. Thank you. What an amazing evening.

Elevator, refrigerator, and AC was the missing parts. Other than that everything was excellent!

Breakfast was great. Staff were very friendly! Lovely location on the edge of the Altes Land region southwest of Hamburg. Beds are quite hard, which I really liked.

We really enjoyed our stay at the hotel. We are particularly pleased that you can have pleasant conversations with the owners and not just be "any guest". The team is very friendly and you feel welcome. The wedding we were invited to was also great. If we're around again, we'll definitely be back!

I'm totally thrilled, quick telephone booking, uncomplicated, price-performance ratio absolutely okay, staff really nice, met the owner personally and had a super friendly conversation! My first choice when I'm around here again! Top room, bathroom absolutely clean and comfortable! Immediately recommended, very quiet area!

Exceptional food and service. Definitely best restaurant in the area. I highly recommend eating here. Excellent value.

I had such a nice experience. I would recommend to anyone visiting the region. Also it's close to Airbus factory for business trips!

Relaxing hotel in the beautiful town of Jork. Excellent rooms and food. Perfect hotel for a weekend trip.

Very nice hotel, beautiful rooms, very acceptable price level

We visited only for the traditional grühnkohl buffet during daytime so this rating reflects that experience. Superb food and a nice setting.

Very nice place. Attended a well organized wedding. Great rooms with lovely details to it.

On a Saturday in October, we were the only guests around 4 pm. (??) The dining rooms are very neatly furnished, although a constant, faint hum in the main room slightly mars the otherwise good impression. The service was friendly and quick. The food was tasty and plentiful. It's a shame the cubicle in the men's restroom is so cramped...

Very nice experience of staying with Hotel Alte.... We had two children and they gave best service with breakfast table.....The room was fresh and tidy.....I would recommend to everyone traveling through or having holidays

Super delicious food and a nice and attentive service. The shop is cozy and lovingly furnished. We would love to come back :)

Very nice staff. Only stayed there. But breakfast was very good and plentiful. Room was fine too. I can recommend it.

I went to the Alte Schmiede restaurant in Jork on 08/20/21 with my wife and my in-laws and we all enjoyed it very much. We were welcomed very friendly on site and shown to our table. We were also served very friendly and attentive afterwards. The starter platter was good and plentiful and we also enjoyed our respective main dishes very much.

I was there with friend and we was more than satisfied with everything, great dishes and great personel.

This review is from 3 years ago at the time I wrote this (reason -made a new google review focused account): A very nice location with very nice rooms. Clean and had alot of space. The breakfast was nothing special but wont drag down the rating.

Clean and modern rooms The hotel is a bit far from Hamburg, a car is recommended

The hotel is nearly perfect in every aspect. It’s quite secluded and peaceful, with very helpful staff, great rooms and bathrooms, a good breakfast, and sufficient parking capacity. The only downside is the location – it takes around 40 minutes to drive from Hamburg city center, mostly through quiet roads with speed limits of 30 to 50 km/h.

Very friendly staff, beautiful houses around, they have a big garden and mini golf. The food at the restaurant was very good and the rooms were spacious and very clean.

Great location for my visit to the area. I had everything I needed and the staff were very helpful. The scrambled eggs were perfect... Thank you

A very nice location with very nice rooms. Clean and had alot of space. I stayed alone for this night only and it was a pleasant feeling. The breakfast was nothing special but wont drag down the rating. Overrall 14/15 5/5 Service 5/5 Rooms and spot 4/5 Breakfast

Room was clean, but could use an update! Felt a little like an older youth hostel

Perfect for a quick stop! Perfect for a quick stopover, we had a late check-in after the reception was closed but everything was prearranged and worked out perfectly

A Fine room for travelling: stop rest and go. A bit noisy, along side the road and other guests in the building. Good enough value.

Very good, perfect for staying one night!

For us it was transit place to rest and continue our trip. We arrived at 1.a.m. and it wasn't any problem to get inn even reception was closed. It was smart of us to call reception and let them know we arriving late before. They sent us all details how to get inn and it was very easy and not stressful at all. The only one thing is parking on late arrival be problem if it's a lot of quests. Maybe smart...

A good base for a couple of nights. On a very busy road so quite noisy. Staff very nice.

All just fine. I like the non-key thing. Nice and cosy rooms and breakfast room. Good breakfast. Nice underground parking.

An excellent hotel. Beautifully and tastefully designed public areas as well as thoughtfully planned and designed bedrooms. They offer 3 grades of room and we had a middle one which was excellent - high quality fixtures, furniture, bedding etc. The staff are superb - warm and welcoming. At €7,50 the breakfast is outstanding with a perfect selection plus some lovely surprises - the homemade jams are...

Easy checkin, digital keys, excellent staff, very good breakfast

Small, quiet and welcoming hotel.

We greatly enjoyed our stay at this hotel. Standout qualities: - very fast and easy check-in/check-out experience; all fully digital - parking included - phenomenal breakfast with lots of hand-made and tasty treats - super friendly and helpful staff This is how it should be.

Super nice hotel. Breakfast is very varied, high quality, much stuff homemade and mostly eco/organic. Every inch of the hotel is spotless. Staff very helpful and smiling, good atmosphere all around. In vicinity is a big shopping center, restaurants and not least a train station with comfy trains directly to Hauptbahnhof, Skt. Pauli etc. Can't think of anything but one itty bitty thing to 'complain...

Kamer was schoon en personeel aardig

Nice hotel! It is a cozy, quiet hotel. On a quiet road. The rooms are small, when you close the curtain you can hardly get past it to go to the toilet. Very nice, hard beds and a good shower. You can park your car in front of the door, always a place. There is a very nice Italian restaurant nearby, Atoll. Highly recommended!

Okay for a quick stopover We stopped here on our drive through Germany. An older hotel, but it was clean and it worked fine for a night. The breakfast was nothing special, but I have had worse before.

Nice hotel. Good breakfast. The pillows was not good, but other than this a nice hotel

So the location is okay I got a room right in front of reception and it was loud the whole time. Unfortunately I didn't have a proper bed

Perfect hotell when just pasing through. All you need is to be found near by.

Too thin walls. You hear every move of your neibghoor

God service Meget venlig og god service. Nemt at tage s-toget til Hamburg. Vi bor her gerne igen

Great little gem in a terrific neighborhood

First- There is no air conditioning or ceiling fan. It was cool at night, but the air doesn’t get in unless you lose all privacy. Room is typically small, but manageable, also clean. Pillows were ridiculously soft. We did not get the breakfast, there are cafes nearby. There is also a Rewe across the street for snacks etc. The office is not manned 24 hours. It’s in a lovely location, walking...

Really easy to find and had its own free parking. Room was a little hot and the bed wasn’t the most comfortable. Breakfast was ok.

Nice stay in a quiet neighborhood! Pros/Cons: P: Easy check in, quiet, calm, easy parking, comfy bed, coffee shop around the corner, large room, felt very safe in the neighborhood. Grocery store across the street and down the road. C: Somewhat removed from the city/things to do, otherwise no cons really 👍

Easy to reach using public transportation

A very German hotel. We were in then older section. No frills and they still have the hangers in the closet that you can’t steal. lol. WiFi was horrible unless you were in the lobby or the restaurant, which they kept open all day for us to use to work. Breakfast in the restaurant was very European but ver good. Fresh bread and yogurt.

Standard Garni Hotel with Standard Services for one overnight or two. Rooms old fashioned in the main Hotel building. Matrasse too hard, not so comfy. Breakfast times strictly adherd to. Parking behind the building and in the garage possible.

Secure parking friendly stafff

Very traditional feel. Loved it!!!

Would have been nice to have a lounge to socialize in with the people we were travelling with, only one chair in our room.

The room was very clean and in good condition. But it was too cool. Asked for the heating to be turned up - twice, but nothing happened. The bar staff was very just cleaning and dusting so they totally forgot the guests. Once you order a drink and you finally get they never come back

Very nice hotel in a beautiful surrounding on the Elbe. Great staff, spacious rooms, and fantastic breakfast

Parkering let Morgenmaden var super

Along the river, with an amazing view and close to all transportation. Cherry on the cake, the restaurant is amazing !

Gorgeous retreat overlooking the Elbe Delightful views, art, ambience, and service.

This is a lovely place to stay if you have more time in Hamburg and want to experience a more historic, relaxing area.

Location is very nice Nice location in quiet corner of Hamburg and taking the ferry to downtown was magic. Nice walks around the hotel. Nice breakfast and friendly service. Mainstream hotel but nice

Let’s itself down! Stay here often for work due to proximity to the Airbus facility. Service is random, food can be random, price can be random and I’d rate the facilities poor due the broken air conditioning (+2 years), tvs are very small and linen / towels are average! Opening windows only lets in the mosquitoes which frequent the riverside location. Positives are the location for Airbus and the...

Good hotel, excellent location

I stayed at the hotel seeing the river view. The view is great. The hotel serves delicious food: salmon is very fresh and not salty, breads are very crispy and delicious. The server is a little weird. My coworker had been waiting very long time because some reserved room was not cleaned. But the server didn't apologize the delay. It is problem of the hotel. The things are good except a problem to stay...

Super staff and great location The staff, particularly the Operations Manager, were super helpful to accommodate my imposed change of plans - thank you! The hotel is great: nice staff, big selection for tasty breakfast, fabulous location for ferry to central Hamburg, and not far from altesland.

Great location out of Hamburg but close enough Great location next to river with ferry stop to Hamburg right outside. Nice breakfast and a couple of small restaurants nearby / across river. Staff are excellent and room was clean and comfortable.

A very basic, clean room with just a bed and a table. Simple breakfast. Ms. Tzela at the reception went above with her service, making the stay pleasant and enjoyable, Thanks

We loved everything about the hotel, from the location to the quiet, the cleanliness, the food and the relaxed atmosphere. It was much, much more modern and high-end than we had expected. We would stay again in a heartbeat!

I got the last available room, so can not complain too much it wasn’t the best room. Close to busy road, so a lot of noise during the night. Ok breakfast. Very nice lady at reception in the evening. Very unfriendly old man at reception in the morning who made total hotel experience unnecessary bad.

Room 41 is fine but I wonder if the tap in room 53 has been fixed yet. Friendly staff and good breakfast.

Decent rooms, fairly clean, food is alright. The location is pretty nice, close to bus and train stations. Grocery stores and pharmacies are all nearby. The wifi is mostly stable.

Nice clean hotel, with friendly and helpful service. Restaurant serves ample portions!

The main mattress was very uncomfortable, I could feel the inner metal parts, and dirty underneath, I had to pull out the little one from below to sleep on it. Also, nobody on reception the hole weekend.

The hotel is far away, but you can take a boat, which adds some fun. There are several supermarkets nearby, which is convenient for shopping. The room and bed are very old, resulting in poor sound insulation and the mattress is too soft.

Such a courteous welcome. Thank you.

Depends on what you want. Its okay. Not more, not less. Kinda old. Kinda small. Thin walls. Nice stuff.

Comfortable, cheap and clean hotel, rooms are small, near you can find some groceries stores and pharmacies, also near a bus station and ferry station

Location was good, within walking distance to Airbus Finkenwerder and just around the corner from a nice steak house/bar. Continental breakfast only.

We had a very good stay. And we enjoyed ourself. The resturant "Hygge" was a very good experience. That I can recomend. Great drinks an food.

It’s a comfortable facility with a hotel, restaurant and conference rooms (we had a company off-site there). The area is green and quiet, the hotel has an old fashioned spirit including open fire in the restaurant. The room was functional and cozy. The conference room was spacious, with very nice design, full of light and air. If you would like to have a dinner at the restaurant — make sure you book...

Stayed here for one night, arrived pretty late but was welcomed by friendly staff and escorted to my room. Room is very nice the building looked like an old farm-house but the rooms were not old but you could still taste the old atmosphere. Free water and even rosé and two chocolates were waiting near the bed. The bed itself was very good, room was spacious and bathroom also very clean and up to date...

Beautiful old house with nice interior and a good but expensive restaurant . Nevertheless the rooms are not silent at all due to traffic and the old structure of the building .

Good food and nice team. The place is really cosy.

SO lovely, cozy, great brunch, 5 Stars and ❤️❤️❤️❤️❤️!

Outstanding in service. Great breakfast. Well kept rooms but no glamour. Quiet location, remote from downtown Hamburg. Make sure you don't want to have any attractions within walking distance. Public transport available but takes time.

Nice enough hotel - comfortable, friendly staff, really great food and perfectly temperature controlled (not to be taken for granted for anyone, like me, that struggles with hotel thermostats! LOL). But I didn’t love it. It vaguely reminded me of 1970s architecture…but merely painted over with some lovely artwork and modern touches. You can still sort of smell the days of smoking indoors yore. The...

Stuff at the Spa and at the Restaurant were very nice, giving us all the time a little extra for our comfort and enjoyment. Food either for dinner or breakfast was absolutely delightful.

Very classy, beautiful location, best "German Tee Time" (w/ Coffee 😁). Has ample electric car charging and parking spaces.

Beautiful hotel. Quality Service.

Always a lovely place to have a delicious meal, a cup of coffee and amazing cakes and/or a relaxing overnight stay. The staff are always polite and attentive. The hotel is beautifully situated in the forest, we love eating or taking tea or coffee in the garden when the weather allows, surrounded by huge, graceful trees.

Considering the price, this was a nice and clean hotel. Good breakfast. Nothing fancy, and the place looks a little worn down. Room was big, with good beds What mattered most was the helpful guy on the phone who helped us with the room even though it was after midnight (our car broke down)

Musa’s Grüne Tanne is located just south of Hamburg and offers nice, clean rooms at reasonable prices, with free parking right outside. Yes, the walls may be a tiny bit thin, but the beds are comfortable and the Wi-Fi works perfectly, so no complaints from us. Very close to the hotel there’s a small, gently hilly forest that’s ideal for a walk. And then there’s Restaurant Rindock’s nearby, serving...

Greit opphold, kun overnatting

It's great if you're on the go and need a place to stay relatively close to Hamburg. Having a spot outside of town makes arriving at any time of day phenomenally easygoing. The addition here is that there's 24 hour service, which also allows for 24 hour check ins. Very convenient.

Suitable hotel for 1 night when you are travelling through Germany. Small room with good bed. Basic breakfast from 06:00 hrs . Parking behind hotel. No elevator to rooms on 1st and 2nd floor.

It's a cozy hotel we used only for 1 night and at the beginning I thought that the price is somewhat high for the size and equipment of the rooms, but when I layed in bed I understood why - the matrices, the quilts, the pillows - it was all high quality I've only experienced in 5* hotels. I slept like a baby. Other parts of the room and bathroom equipment were also carefully chosen and with good quality

Clean, decent location, but a bit far from the metro, about a 15-minute walk. The hotel itself and the room have been recently renovated, there's an elevator, the plumbing is in good condition, and hot water is readily available. The mattress is very comfortable, a 5+, high, medium-firm, and very comfortable to sleep on. The room is a bit cool, but there's a heating system with a thermostat. The only...

Small things were missing, and attention to detail was lacking; for example, there was no bottle of water even though there was a refrigerator. It's more suitable for business trips. We booked a double bed but received two single beds opposite each other, not even next to each other. The room was too small for that.

Good hotel for a night Clean and modern room Breakfast is good

Nice old villa with modern renovated rooms

A good hotel with all the basic essentials provided. A quiet leafy street with some accessible pubs and dining option and convenient access to the Hamburg metro rail system.

Nice little boutique hotel with a great breakfast selection. Very clean and comfortable. Older style.

I choose the hotel because it was near where I was going to attend meetings. However, the hotel's proximity to public transport and Volkspark is turned out to be great advantages as well. The area is also very quiet at night, helping in relaxing after a long day. Will definitely stay there again.

The staff at this hotell gives absolutly exceptionally good service and they met me as a customer with kindness and understanding when asking for help. Based on the service level alone, I will truly recommend this hotel.

Modern. Clean. Comfy beds. Breakfast was extremely good with lots of choices. Staff was Nice and friendly and helpfull Perfect when going to Barclays arena.

We had a great experience staying at Mercure am Volkspark! The room was very clean and comfortable despite some minor issues (the room door and bathroom door were a bit hard to close, the TV remote didn't work properly...) but the hotel in itself is located rather close to Barclays Arena which was convenient and the main reason my friend and I chose to stay there (it's about a 10 to 15min drive depending...

Our short stay here established The Mercure Hotel as our new favorite Hamburg accommodation. We loved the cool, refreshing atmosphere, but it was the truly exceptional service that elevated our experience above the rest. From the moment we checked in, the team made us feel genuinely welcomed and taken care of, as if we were special guests. Our room was a bit on the compact side, but the fantastic...

Dated commercial hotel in bad need of a general update. Well located to reach the various areas of Hamburg. Rooms were comfortable and enough equipped. Impossible to connect personal devices to the smart TV (not that inportant by the way). Felt properly considered and received a good upgrade as an ALL ACCOR member.

Clean room, very nice staff, super markets in walking distance, close to public transport

Clean hotel, price a little high compared to others for the type of hotel but if necessary I would go back

The staff was so helpful and friendly and the atmosphere and vibe in the hotel fantastic. The room was inviting, comfortable and quiet. I was fortunate to have booked a room with a balcony. The view is interesting and being a smoker I was happy to go downstairs to get coffee and then sit on the balcony having a peaceful start of the day. I highly recommend staying at the Superbude Altona.

The hotel was lovely and we very much enjoyed our stay. The staff were extra kind and friendly. The room was exactly as pictured and expected. The breakfast buffet is very large but on the expensive side when not included in room price. The bar and restaurant area was good, but the food menu is short and a bit eclectic; they could use some solid staple options that are less pricey for main courses...

I was skeptical at first, but they came highly recommended. But as soon as i walked in the front door, the absolutely amazingly friendly staff erased and doubts. I cant say enough about how friendly and helpful everyone was during my stay. Super clean room, great breakfast. Bed was hard, but i prefer that. It felt like staying at a friend's house honestly. Will be staying here again on my next...

A bit quirky but fun. Bed was very hard

Bathroom smelled for a few days like sewage and when we mentioned it we didn’t hear „ I’m sorry“ it was just acknowledged and „we are sending a technician“. Hotel def has issues with drains and smell in bathrooms.

The rooms were really nice and spacious. The building was interesting and architecturally unique. The restaurant had excellent food but the service went from really bad to really good : Lunch took 2 hours, the bar tender took 15 to pour a draft beer, checkin took 20 minutes, workmen in the hallway started before .8;00am. It was a good 3 plus star hotel with overall service, but 4 star with lovely rooms

Amazingly beautiful hotel, even breathtaking. Not a cheap hotel, difficult with parking, very limited spaces and quite a congested area. Everything is extra, breakfast, EUR 52 for 2 people, sauna, you need to rent for 2 hours, EUR 19 per person for guests, at least double that for non guests. Ever sat in a sauna for 2 hours, me neither. All the extras and lack of some inclusive spa facilities detracted...

Nice, quiet hotel with very hospitable personnel. Overly decorated hotel and rooms have a nice ambience. Breakfast is hearty with a nice variety. A bit expensive considering it's position but overall but recommended.

Fantastic designs, great rooms, nice staff. Really great hotel, gym next door also good 1 Highly recommend this hotel

This hotel never disappoints. It’s always a pleasure to stay in their beautiful rooms. Very friendly staff

Right next to a big train station The service was very good they acomodated us when we got there to early and where always very nice and helpful The bathroom was very small and not all that modern but its clean overall amazing for the prize

This is an excellent budget hotel that fully lived up to its price. The room was clean and quiet. Convenient location near the Altona stop, with easy access to most parts of the city.

I had to cancel my visit a few days in advance; according to booking.com guidelines I would have been required to pay a large share of the rate, but the hotel was very understanding and we found an agreement. Very positive. Obviously I can't speak on rooms and locations.

Not good enough for the price paid. I paid more than 100 euros per night, but the place was very very basic. Service is okay, but no lifts. And I was given a room in 3rd floor and they won’t carry my baggage. Very inconvenient!! Location is good though, if you are travelling hands free.

We stayed here for 4 nights and had a good time. The price was decent for a very central hotel in Altona. The staff was very nice and friendly at check-in. Our room was also really clean. If you have mobility issues it might be wise to request a room on the lower floors since there is no elevator due to the age of the building. It was not a problem for us.

For this price it's a great hotel! Very friendly service and great location. The room was clean, everything is just a bit shabby & old but that was totally fine with us. Again, the price & friendly staff are great.

Perfect location for me, but not ideal for tourism. The staff is friendly the facilities are good. A bit of a shame the stoped the offer to surrender a cleaning for a drink at the bar.

Convenient place to stay with nice bar a

Very warm welcome from the front desk staff. Helpful. Room is standard for business trips, close to bus stops that connects easily to sbahn stations. Also reaches the fish market directly by bus in the morning.

Comfortable hotel near public transport to the centre of Hamburg. It is also close to restaurants. Delicious breakfast and comfortable beds.

Great experience. Hotel staff are very helpful. Would recommend 👍🏻

Hotel with standard roons and standard quality. Nothing to particularly stand out... Easy to reach from the city center and the room was quiet for a good sleep.

I have stayed twice in January, both times for a full week, as I was attending a course. After the first night I stayed, I went ahead and booked the hotel for all the other weeks I was in Hamburg. The staff are very friendly and helpful, the hotel is very safe, being a solo female traveller I have had nothing but good feelings staying here. It is close by the Straßenbahn and the local shops. The room...

Very close to Altona train station, also very close to everything in Ottensen. Fast and friendly check in. Very clean and nice room, but we had a room with a sleeping area which could only be reached by climbing a ladder (think tiny house). I had known this before we booked and I had always wanted to see what that's like, but I didn't like it at all. Found bed area claustrophobic and uncomfortable...

Great location Oberdeck is in a great location to explore Hamburg. It’s very close to transport, restaurants, and some great coffee. The apartment was compact but very clean and well equipped. The balcony is a great space. Our only issue was how hot it was upstairs in the bedroom even when it was cool downstairs and outside. A fan is supplied but it was still uncomfortable. The roof top deck is lovely...

The property was extremely clean,located close to many shopping centers and had an easy acces to transportation that is very close. All the stuff it’s helpful and polite with all the information required.Excellent!