Hotel Altes Zollhaus in Horumersiel
✅ Several guests praised the friendly and kind staff, describing the service as 'very friendly' and 'top service'. ✅ The breakfast buffet was described as 'very nice' with a variety of typically German breads and rolls. ✅ Some reviewers highlighted the quality and affordability of the gastronomy, calling it 'top quality' and pleasantly surprising. ❌ Multiple reviews mentioned issues with room conditions, such as spiderwebs in the bathroom on arrival and a malfunctioning toilet flush. ❌ One review noted that rooms with balconies are actually in the cellar with adjoining paths, causing noise and privacy issues, especially if a neighbor has a dog. ❌ The dining experience was criticized for cold fish, burnt potatoes and burger patties, and uninspired sauces. ❌ The reception area was described as very small and the receptionist unhelpful in one negative review. ❌ Mosquitoes were reported due to lack of fly screens on terrace doors, suggesting guests insist on rooms with fly screens.
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Description
Hotel Altes Zollhaus is a 4-star property in Horumersiel offering a range of room types from Standard Single rooms to Suites, including options with balconies and sea views. Built to accommodate accessibility needs, it features facilities for disabled guests and an elevator. Guests will find amenities such as a sauna, massage services, a bar, and an on-site restaurant. Free parking and complimentary bike rentals are available, adding convenience for visitors. While pets are listed in services, hotel policies explicitly prohibit them. The hotel has a 8.4/10 overall rating, with cleanliness, amenities, location, and service each rated 8/10 by guests. Breakfast is served as a continental buffet, though it is not included in the room price. The property’s reception area is notably small, according to some guest feedback.
Location
Situated at Zum Hafen 1 in Horumersiel, Hotel Altes Zollhaus is about 2.4 km from Badestrand Schillig beach, making it accessible for beachgoers. The nearest airport, Bremen (BRE), is 87 km away, which is useful for travelers arriving by air. Nearby dining options include Restaurant «Bei Mario» just 131 meters from the hotel, and Restaurant «Romeo» at 258 meters. For a cafe experience, Café Goldstraße is 278 meters away. The location offers a balance of coastal proximity and village amenities within walking distance.
Tips
- If you prefer a room with a balcony, request one with fly screens to avoid mosquito issues.
- Take advantage of the free bike rentals to explore the nearby beach at Badestrand Schillig.
- For breakfast, expect a continental buffet featuring German breads but no white bread options like baguettes or rolls.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Continental Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 15:00-21:30. Check out time: 08:00-11:00.
Services and facilities
- Shopping on site
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Gift shop
- Terrace
- Bridal suite
- Non-smoking rooms
- Room service
- Accessibility features
- Safe-deposit box
- Shoe shine
- Bar
- Diet menu (on request)
- Restaurant
- Vending machine
- Packed Lunches
- German
- English
- Tour assistance
- Sun Deck
- Free Parking on Premises
- Conference Hall
- Cycling
- Massage
- Sauna
- Pets allowed
The nearest beach is located on the distance of 2380 m. It takes 36 minutes To the beach!
Video: Hotel Altes Zollhaus, Horumersiel, Germany
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Reviews
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Frequently asked questions about Hotel Altes Zollhaus
Are pets allowed at Hotel Altes Zollhaus?
Despite being listed in the services, the hotel policy clearly states that pets are not allowed.
Is breakfast included in the room rate?
Breakfast is served as a continental buffet but is not included in the room price and must be paid at the property.
What types of rooms are available at Hotel Altes Zollhaus?
Available room types include Standard room, Standard Single room, Standard Single room with balcony, Standard Double room, Standard Double room with balcony, Comfort room, Comfort Double room, Comfort Double room with balcony, Deluxe room, Deluxe Double room, Deluxe Double room with sea view, Junior Suite, and Suite.
How far is the hotel from the nearest beach?
The nearest beach, Badestrand Schillig, is approximately 2,380 meters from the hotel.
Are there any special considerations for rooms with balconies?
Yes, rooms with balconies are located in the cellar with adjoining paths, which can affect privacy and noise, especially if neighbors have pets.
