Emerald Hotel 4*, Gisborne (New Zealand): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Standard Double Suite

Wireless internet, air conditioning and private bathroom

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Executive Double Suite with pool view

Private bathroom

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Executive Double Suite with river view

Private bathroom

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Double Junior Suite

Private bathroom

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Run of House

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Standard room

Private bathroom

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Standard Single room

Private bathroom

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Standard Triple room

Private bathroom

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Standard Double room

Private bathroom

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Standard Double room with street view

Private bathroom

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Deluxe room

Private bathroom

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Deluxe room with water view

Private bathroom

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Deluxe Single room

Private bathroom

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Deluxe Quadruple room

Private bathroom

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Executive room

Private bathroom

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Executive room with pool view

Private bathroom

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Executive room with river view

Private bathroom

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Executive Single room

Private bathroom

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Executive Quadruple room

Private bathroom

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Executive Double room

Private bathroom

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Executive Double room with pool view

Private bathroom

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Executive Double room with river view

Private bathroom

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Junior Suite

Wireless internet, air conditioning and minibar

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Single Junior Suite

Private bathroom

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Quadruple Junior Suite with street view

Private bathroom

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Suite

Air conditioning, minibar and shower

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Suite with city view

Air conditioning, minibar and shower

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Single Suite

Private bathroom

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Triple Suite

Private bathroom

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Double Suite

Private bathroom

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Double Suite with city view

Private bathroom

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Standard Suite

Air conditioning and private bathroom

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Deluxe Suite

Private bathroom

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Deluxe Suite with water view

Private bathroom

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Executive Suite

Wireless internet, air conditioning and private bathroom

Beds:

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Executive Suite with pool view

Wireless internet, air conditioning and private bathroom

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Executive Suite with river view

Wireless internet, air conditioning and private bathroom

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Executive Double Suite

Private bathroom

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Executive Quadruple Suite

Private bathroom

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Executive Quadruple Suite with pool view

Private bathroom

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Executive Quadruple Suite with river view

Private bathroom

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Apartment

Private bathroom

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Deluxe Apartment

Private bathroom

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Executive Apartment

Wireless internet, air conditioning and private bathroom

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1 Bedroom Executive Apartment

Private bathroom

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Executive Double Apartment

Private bathroom

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More rooms

Description

Hotel opened in 2006, renovated in 2012. In this hotel 46 rooms, 3 floors.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Deposit Policy: Deposit required A fixed amount of NZD 150.00 (approx. US$89.65) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
Pets: Pets are not allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: JSB, MasterCard, Visa, AmericanExpress
Check in time: 14:00. Check out time: 10:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Air conditioning
Elevator/lift
Smoke-free property
Heating
Newspapers
Express check-in/check-out
Terrace
Reception desk
Electric car charging

Rooms

Bridal suite
Non-smoking rooms
Room service
Family room
VIP room amenities
Cable TV
Minibar
Hairdryer
Flat-screen TV
Shower/Bathtub
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Iron and board
Luggage storage
Safe-deposit box
Dry-cleaning
Luggage storage
Wake-up service
Telephone
Iron

Meals

Bar
Diet menu (on request)
Breakfast
Breakfast in the room
Cafe
Restaurant
Packed Lunches
Kettle

Internet

Free Wi-Fi

Languages Spoken

English
Multi-language staff

Recreation

Sun Deck

Parking

Parking

Pool and beach

Swimming pool
Spa tub
Outdoor pool
Seasonal outdoor swimming pool
Pool facilities

Business

Business center
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Fitness facilities
Golf course (within 3 km)

Kids

Family/Kid Friendly

Pets

Pets Not Allowed

Street view

Video: Emerald Hotel, Gisborne, New Zealand

Map

Reviews

Cleanliness

Amenities

Location

Service

19.01.2026 Eric

Room was not what we booked. Had 2 queen beds, Not a Queen and 2 singles as we required.
Room was clearly not cleaned. Fat on surfaces, and rangehood.
Stains on the fridge, dirt on the floor and table. Floor sticky.
The couches had hair and crumbs very obliviously on them.
Room smelt like damp carpets.
Shampoo seal had been opened by previous guest
Final straw was that one of the beds had been previously slept in!
We complained and suggested we cancel the booking and they refund. They eventually agreed.
This has not yet been processed as the Hotel cant be contacted.....

14.01.2026 wang

This is my second time staying in the Emerald. Large space as always！Friendly staff as always! One thing to mention, I have left my SM Pad in the room! The friendly staff called me and told me how to arrange a return bag to collect the Pad! The hotel kept my pad safe for a few days until I completed my trip to arrange for the return bag to collect it! Much appreciated!

13.01.2026 A

Loved our apartment, having air con in both bedrooms was a life saver.
Stay were very helpful and friendly. The pool was excellent.

07.01.2026 Richard

First room was not cleaned properly. The second room was a lot better and ideal for me and me whānau. The receptionist was a great help!

06.01.2026 Tina

Staff courteous. Room looked nice. One bed I was unsure if it had been made with fresh sheets. Fridge had nit been cleaned out from previous guest. Mismatched crockery and cutlery. Would have expected better for the cost

29.12.2025 Jeanean

What is a nice place to stay very easy? Close to all Shops fantastic swimming pool if you’d like to swim clean and tidy. value for money

28.12.2025 Anneliza

Unfortunately, our stay had several issues. Parking was very poor, and the room was extremely noisy. Not all curtains were present, which affected privacy. There were also belongings left behind from the previous occupants, and the bath was extremely dirty—we had to clean it ourselves, and the cloth turned brown. The plunge still contained half-made coffee from a previous guest. Additionally, the room window would not close due to something being stuck in it, which we had to fix ourselves.

On a positive note, the staff were generally friendly, especially the older male porter, who was very helpful and pleasant.

21.12.2025 Bryce

Shower leaking onto floor, towels used to mop up but not replaced. No coffee sachets on arrival however replenished after a phone call to advise. Kettle not working but again replaced. Room very tired and in need of a refresh but staff very helpful and polite. Pity no restaurant facilities.

15.12.2025 Erin

No.. the room needed a good clean.. especially the net curtains, they need a wash.. we stayed for 3 nights and our room didnt get serviced.. just had a plastic bag of fresh towels left at our door

17.11.2025 Leanne

Room was decent no complaints there. But the fridge didn’t work and when I went for a shower the shower mixer came off in my hand. The table on the balcony needed to have a good clean. Would I stay again probably not.

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POIs near hotel

Wiremu "Wi" Perry Monument (2 min)

Memorial honoring Wiremu Perry, a notable figure in Gisborne's local history.

Gisborne War Memorial (3 min)

Stone memorial honoring First World War casualties from the Gisborne region.

Margaret Sievwright Memorial (5 min)

Memorial recognizing Margaret Sievwright's contributions to Gisborne's community and heritage.

Te Maro (11 min)

Steel monument reflecting Māori cultural significance and local heritage in Gisborne.

Cook Monument (13 min)

Memorial dedicated to Captain James Cook's arrival and exploration in the Gisborne area.

Frequently asked questions about Emerald Hotel

How much does it cost to stay at Emerald Hotel?

The cost of staying in Emerald Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 94 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the Emerald Hotel?

You can book Run of House, Standard room, Standard Single room, Standard Triple room, Standard Double room, Standard Double room with street view, Deluxe room, Deluxe room with water view, Deluxe Single room, Deluxe Quadruple room, Executive room, Executive room with pool view, Executive room with river view, Executive Single room, Executive Quadruple room, Executive Double room, Executive Double room with pool view, Executive Double room with river view, Junior Suite, Single Junior Suite, Double Junior Suite, Quadruple Junior Suite with street view, Suite, Suite with city view, Single Suite, Triple Suite, Double Suite, Double Suite with city view, Standard Suite, Standard Double Suite, Deluxe Suite, Deluxe Suite with water view, Executive Suite, Executive Suite with pool view, Executive Suite with river view, Executive Double Suite, Executive Double Suite with pool view, Executive Double Suite with river view, Executive Quadruple Suite, Executive Quadruple Suite with pool view, Executive Quadruple Suite with river view, Apartment, Deluxe Apartment, Executive Apartment, 1 Bedroom Executive Apartment, Executive Double Apartment in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Emerald Hotel?

Check-in at Emerald Hotel is possible from 14:00, check-out is until 10:00.

Does Emerald Hotel have a pool?

Yes, Emerald Hotel has a swimming pool for guests.

Are pets allowed at Emerald Hotel?

No, pets are not allowed at Emerald Hotel.

Does Emerald Hotel serve breakfast?

No, Emerald Hotel does not provide breakfast.

How to get to Emerald Hotel from the nearest airport?

The nearest airport is Gisborne Airport, located about 11 mins from hotel by car (5.0 km) away.

What’s the cancellation policy at Emerald Hotel?

The cancellation policy at Emerald Hotel depends on your room type and booking terms.

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November	+22 °C	+12 °C
December	+24 °C	+14 °C

Emerald Hotel in Gisborne

Rooms and prices

Description

Policies and conditions

Services and facilities

Street view

Video: Emerald Hotel, Gisborne, New Zealand

Map

Reviews

POIs near hotel

Frequently asked questions about Emerald Hotel

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