The Old Quarter Townhouse

Mucho calor en la habitación. Habia 1 pub con música en directo hasta la 1:00 y no se podia dormir. Sin ascensor. Las cañerias del baño apestaban y aun con la puerta cerrada entraba el olor a la habitación.

This place is horrible. I can’t comprehend all the positive reviews. We left after one hour to book elsewhere which meant I lost all money paid. No lift for disabilities, no plug in room to charge phone and bathroom shower is insanely small. Poor lady up front said they have asked management/booking site repeatedly to put “no lift” in bigger letters and they refuse. Since it is in fine print they get away with it. She also thanked me for being calm as most people yell and scream at her about the rooms once they see them. Very unfortunate. Most of photos on the site are not from the hotel either. Pictures are from area pubs/clubs. Do yourself a favor and either pay more to go elsewhere or look on Airbnb. Even locals cringed when we said we were staying here. This is more like a hostel for college kids/backpackers than a vacation stop.

We booked this hotel as a place stay after our christmas night out.When we returned to hotel we found out we were locked out of hotel through no fault of our own for over an hour at 2.30am. When an employee came he was the rudest guy turns out the night porter who in fact was an extremely nice and professional guy was dealing with a girl who fell and in turn got this guy to help who turns out to be employed
by this hotel. He is a Representative of your hotel and told us all he didn't give a f k that we had no access to the hotel. All the other staff were so nice and professional but if this hotel would like return customers the guy who came to help out needs a course in customer relations and change of attitude.