Yahra Tourist base

Celebrated a wedding at this location. Left negative impressions.
- Organization of a banquet. Before the banquet, the representative of the venue, Ksenia, warned us that the remaining common snacks and extra portions would be packed by the chefs in containers, for which you need to pay an additional 5000 ₽. We agreed. A week before the wedding, 12 people refused us (they do not return the prepayment, respectively), and we, relying on the decency and solidity of the organization, were trusted that portions would be given to us after the banquet. But it was not there. Waking up, we saw on the table in the gazebo 7 containers (those that are given out for free in Spar) with potatoes and meat (hot), as well as sausage and cheese. We were at a loss, as 12 paid portions (salad + julienne), hot appetizer Shashlik (it was served 30 minutes before the end of the banquet, and it was almost untouched), fish plates, blue cheese were missing.
- Master. At the end of the wedding, we left 20 people to spend the night, departure, as elsewhere, at 12:00. Being contract guests, we vacated the rooms at 11:55 and at 12:00 drove the car out of the base. Then we went to pick up the remaining fruits, which were separate from 7 containers, in another building. To our surprise, they did not collect fruit for us, although we paid extra 5000 rubles for it. I had to collect on my own and look for packages - as our boxes, in which we brought fruit, were kindly thrown out by the cook. At the same time, they tried to clarify with the staff where our paid portions and snacks disappeared. The employees answered the following: we threw out your portions as soon as they cooked: “So that you don’t accidentally get poisoned.” And the mother of the bride took the barbecue. We called the mother of the bride, she did not take the barbecue. Then the employees "remembered" that the kebab was taken by the groom's father. They also called him, he also did not take the barbecue. I want to note that all the guests are well-mannered and intelligent, and the discussion was very cultured. But then the owner of the establishment came in. In a raised voice, he told us that it was already 12:20 and we should have left the base long ago. I remind you that at that moment they were picking fruit, which his employees did not so kindly collect for us (we were looking for packages where to put them, since the cooks threw out the boxes in which we brought fruit). About the incident with the missing food, he also reacted sharply: “you should not be here, you are preventing us from working.” Taken aback by this attitude, we took the fruit in our hands and went to the parking lot, where we had a car and a transfer was supposed to drive up, which was delayed. The time is 12:30, the owner comes to us on a scooter from the territory of the base and says, I quote verbatim: “So, task number two is to clear the parking lot. I'll have guests soon." Apparently, one of our cars interfered with him very much (the parking, by the way, is located outside the territory of the base). As a result, we had to wait for the transfer in the forest.
- Meeting with guests. I return to the beginning of the event. The organization of the settlement and meeting of guests was almost absent. The guests wandered around the site and did not understand where to go and what to do. They settled every other time, some were pulled out of the buffet table for settlement. As an organizer (not a coordinator, namely an organizer) from the site, we took Ksenia, who withdrew herself from solving our problems.

+ On the positive side, the manager Svetlana distinguished herself, who was very polite and delicate with us. Helped in solving our current problems.
+ thanks to the coordinator Ekaterina, who helped us during the photo session and the banquet
+ the place is really beautiful