Kalina Krasnaia Tourist base

Friends! This is a nightmare and horror! I understand that you can say "what did you want for that kind of money", but for this the owners should simply be ashamed to take money !!! We "rested", so to speak, in this place in August 2018. Upon check-in, we were given a room in which the wardrobe was broken and there was no refrigerator, explaining that there was one refrigerator for 2 rooms. Later, we found out that we were the only ones who didn’t have a refrigerator ... No one repaired the wardrobe during the stay, one part of it turned out to be blocked and inaccessible for use, there were holes in the linoleum floor! Dirt everywhere! The toilet and shower are shared, there is only one toilet for all toilets!! The rest is a hole in the floor as in the photo. Cold water pouring out of the shower! We are adults and, in principle, tolerate, but how to wash children?! There is not a single hook and shelf in the shower cabin to put bath accessories, the hooks are all outside the cabins, and you need to run naked to them ... There are absolutely unhygienic and unsanitary wooden flooring on the floor in the shower rooms ... And most importantly, the shower is open only from 10 am to 9 pm, at any other time you simply don't have access to them... The common kitchen is also open from 7 am to 9 pm, but it happened more than once that at 7:30 pm everything was already locked! The air conditioner is the most killed (in the window), in the middle of the rest in our room it broke down, the owners did not even try to fix it, but only yelled at us because we "used the air conditioner a lot" and it could not stand it ... This in the heat then +32 !! And for several days we had to languish from the heat and stuffiness in the room, since there was one microscopic window for the whole room, and the whole room: walls, floor, ceiling were rolled up in plastic !!! The number fund is dead! The furniture is disgusting! Complete self-service - you will be offered to wash the floors yourself! For the extension of the room for 8 hours, the owners asked us 1800 rubles, although we paid 1200 per day for the stay! How is this possible?! The only desire to see all this was to RUN!! But the reservation, unfortunately, was irrevocable... This place needs to be burned down and rebuilt!! They do not understand the concept of tourism, hospitality and service as such!!! Be careful before you book here!! You will be disappointed just like us, because in the review I described only a small part of everything that is happening there !!!