Celebrated the wedding at this base.
1. We delayed the buffet for about an hour
2. There were closed bottles of wine on the table with a buffet table, although of course it is logical that no one will open it with their teeth
3. Also, there was not a single glass for the buffet, although it is logical that they are needed.
4. the groom and the bride indicated in advance who would eat what on Hot (fish, chicken, pork) - in the end, they reshned everything as they wanted and the dishes were already cold.
5. The next day, everyone was evicted half an hour earlier, explaining that the check-in was coming soon. And the fact that people paid money for it does not bother them.
6. When everyone was about to leave, we decided to ask where those salads that we had not eaten. The manager said they were "thrown out." I think it's understandable that people paid money for this and this should not be. And of course we were missing food and drinks.
7. They charged 2 thousand rubles for cutting sausages and vegetables.
8. The seedlings of the guests were also indicated in advance, but everything was confused and even some guests were not included in the list and there were many problems with this.
9. When booking this base, the employee who was supposed to book, as a result, messed up everything and the newlyweds had to overpay and rent the entire hotel, in general, the negligence of the staff is on the face.

We celebrated a wedding here.
Minuses
1. The service staff works unprofessionally (but here the manager's fault): the drunk bottles are on the table, the waiters never pour in, she asked to pour water from the bottles into the jugs, so half poured half on the table, there is no restaurant manager who would manage when and what to take out, where remove what to bring (the waiters themselves), the staff boldly discusses the guests Duma that they cannot be heard, more potatoes are added to the salad that we liked with boiled pork at the banquet (in order to save money), the guests did not like the chicken kebab, why is it in the heat put out a lot of bottles of wine and it was warming up. In general, I had to regulate everything myself. But thanks for going to the meeting and transferring us to the street
2. The hotel is a separate topic. The woman at the front desk is terrible. My fiance waited 40 minutes for her to fill in the passport data, although we arrived in advance, she filled it out and even we paid everything.
3. Animals: the stench from the cages is terrible. Some animals did not have water and we asked for a pour. The cells are small, the babies mated there. I beg you to close this, give the animals to the zoo where they know how to work with them and They will have room for life. Beg. It looks awful. They all write to you in all of them. It left such an imprint on everyone that there is a desire to write to the animal welfare association.
Pros:
1. Cool gazebos for barbecue, it's probably great to come with a company.
2. Good bath. The floor is quite slippery, but the sauna works great. The rest area is lovely
3. Nice beer in a restaurant
4. Rooms just to sleep, norms.

I ask you to pay attention to the training of personnel in service! And take away the zoo

The place is terrible. The administrator took the money for 5 hours, despite the fact that we needed a gazebo for 3 hours. As a result, they forced the paper to sign for 5 hours. The toilet is dirty. There is not even soap and toilet paper. There is a zoo, animals are in conditions not intended for them. A year ago, it was not like that! Our entire team is not happy. A respectable person will not go there anymore!