Alpiyskaya derevnya Tourist base

In general, I liked the area. And you should come for a day and in no case buy a ticket. We ended up with 2 children in neighbors with a noisy company. Which could not be reassured by the local security guard, administrator and other employees. I expected to pay for a ticket and relax, but it turned out the other way around. I feel completely overwhelmed and helpless. I asked to be relocated from a noisy company, in response I was refused. There is no such practice. Like this.

Hello!
Maybe someone will be interested in the review or even important!
We went for the first time to the recreation center "Alpine Village"
Let's start with failure! First of all, the road! Like on a washboard in places🤣
We were settled in the "Alpine House" in room 9 and I will say, it's tough! (We knew that we would live in this house, but we didn’t know which room). , the main thing is that the room turned out to be 10 degrees Celsius. And there are no batteries and hot water in the toilet at all (the floors are icy, there is ice blowing from the floor everywhere, the windows are through). I understand that with three small children we will simply get pneumonia in it. All other numbers are busy. I tell my husband, can I go home ?! On the night of the track with the children, my husband dissuaded me from going, you never know.
In general, they decided to sleep in clothes, socks and cover themselves with three blankets (there were enough blankets), three beds were made together to make it warmer. (photo 1,2). In the first photo, she asked her daughter to put on more pants, socks and a jacket.
And, oh miracle! Thanks to the woman at the reception (as they understood she is in charge), thanks to the kind person! She moved us to another room, and most importantly warm! The man himself offered to help, found an unoccupied number! They said that the people who occupied it did not come! Insanely grateful! (photo 3,4,5)
In general, we were able to relax well, fried kebabs, took a steam bath in a Russian bathhouse (test is straight), the hill is also fire!
If anyone is interested, this is a recreation center for athletes, we have not seen playgrounds!
In general, if you go, take the main building, it is warm! The rest depends on your mood!
I tried to write the most truthful and detailed review.