The Gavan Hotel in Vladivostok

The hotel is located in a quiet green area. Great clean air. Transport links are good, but this is a peninsula and there are traffic jams in the bottleneck. Rooms are tired. The staff works poorly (except for the reception). I lived for three days, they never cleaned my house - they came only when on the third day I asked the reception to change the towels. When I drove in, there were two canvas: one for the legs, the second for the body, face and hands. Restaurant - the food is delicious, the food is fresh, the chefs are excellent. But, waiters are absolutely not customer-oriented. For example, they have a service "dinner for 500 rubles", it is in the brochures, in the description on the booking, when I checked in, they told me about it at the reception. When I wanted to use it, it turned out that dinner had to be ordered before 6 pm. The front desk had no idea about this - I suspect the waiters simply did not want to cook and this is their personal initiative - the conversation itself was in such a tone that you do not feel like a guest there at all. Or such an episode - I'm finishing dinner, they brought me ice cream, they still have to bring a drink, they didn't bring a spoon to the ice cream. I wait, read the news, in no hurry. After 30 minutes, the waiter comes and tells me that they close at 10. To my question - a drink, and a spoon to eat ice cream, the waiter just grinned.
Ordering a lunch box for the morning was generally a comedic process. The waiter pretended she didn't know how to help me if I left the hotel before breakfast started. We discussed for about five minutes how to feed me in the morning and she had no solution - the reception helped again. When the lunch box was brought to me, the waiter had a second one in his hands for another guest, i.e. she was clearly aware of such a possibility itself, she was just too lazy to do it.
Parking. The staff does not respect the guests. I was not allowed to stand on the paid part, I was not allowed to stand near the entrance for unloading (although there were places there and signs that there were places for guests). They drove me to the parking lot behind the building, but even there the security officer was nasty to me - from the window of the second floor he started shouting to me "come here". The parking behind the hotel itself is inconvenient for unloading. carry things far away. There are also unpleasant little things about the room, connected with the fact that the room is old, cosmetics have not been made for a long time. In principle, everything is not so bad - it is much more important that the place is good and the restaurant prepares well too. Number 308. Time 23-26 June 2021.