Novyij Hotel in Smolensk

If you are told that the hotel is family-run, do not believe it! We were there one night and almost went crazy. Until one o'clock in the morning under the window screams, ora, explosions of fireworks and music. The closed windows did not help. The child got scared when the fireworks started. I wanted to get enough sleep, but it didn't work out. The toilet handle was broken, and it was also not very comfortable.

We celebrated the wedding on 8 July. Paid not small money, and the result was almost empty tables!!!! A salad that costs 600 rubles!!!! His grams didn't coincide with the stated! Administrator at the first meeting said that the percentage of the service included in the cost of meals, a week before the wedding we gave an account in which in addition to the cost of meals of the amount of the order of 10 percent plus service! On the table of the newlyweds forgot to put one dish!!! About the penalty that we used your equipment we also said for the week! In the end, almost empty tables, I'm not going to talk about cold cuts))) and beautiful hall!). I want to say about the room, which were kindly provided as a gift that was with dusty Windows and in the bathroom even soap and shampoo was not))) in General, if you want a horrible experience and hassle on your holiday then welcome !!!)))

Not very clean in the rooms , the staff is not friendly . There are more deserving places in the city