9.5
Excellent
112 USD
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Spa Hotel Rafael Resort Hotel in Zheleznovodsk

🌍
Железноводск, 357413, Ставропольская область
● Center: 430 m
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Check availability
Standard Single room with balcony
Standard Single room with balcony
Wireless internet, air conditioning and minibar
Beds:
116 USD
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deals
Standard Double room with balcony
Standard Double room with balcony
Wireless internet, air conditioning and minibar
Beds:
187 USD
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deals
Standard Twin room with balcony
Standard Twin room with balcony
Wireless internet, air conditioning and minibar
Beds:
187 USD
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deals
Superior Triple room with balcony
3 x
Superior Triple room with balcony
Wireless internet, air conditioning and minibar
Beds:
196 USD
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deals
2 Bedrooms Quadruple Suite with balcony
4 x
2 Bedrooms Quadruple Suite with balcony
Wireless internet, air conditioning and minibar
Beds:
272 USD
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deals
3 Bedrooms Suite with balcony
3 Bedrooms Suite with balcony
Wireless internet, air conditioning and minibar
Beds:
314 USD
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deals
Standard Triple room with balcony
3 x
Standard Triple room with balcony
Private bathroom
Beds:
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deals

Description

Comfortable Spa hotel in the centre of the resort allows you to enjoy nature and take care of health. It offers cosy rooms with views of mount Beshtau, knowledgeable staff and a pleasant atmosphere.

Built: 2014

Location: 700 m from the centre of Zheleznovodsk, at 19 km from the airport Mineralnye Vody, Pyatigorsk - 16.8 km Essentuki - 28.5 km Kislovodsk is 46.6 km to mount Elbrus - 180 km.

Consists of a 4 storey building.

The hotel has 51 rooms.

Treatment profile: diseases of the joints, spine, endocrine diseases, diseases of the upper respiratory tract, kidney disease, syndrome of fatigue, vegetative-vascular dystonia.

Comments to the placement: When placing with the treatment, you must have:

help for the swimming pool,

  • insurance,
  • passport,
  • laboratory tests not older than one month: clinical blood analysis, blood sugar, urine analysis clinical,

analysis of urogenital smear on the microflora (for the pool), electrocardiography, chest x-ray.

Check in time: 14:00, check-out time: 12:00

On the hotel territory: restaurant, front Desk, conference hall

Attractions: SPA centre with charge, sauna, Hammam, massage / chargeable, indoor pool, Bicycle rental paid, tennis, gym, Billiards

For children: mini club

The distance to the nearest airport is 19 km.

Policies and conditions

  • Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 5 years old and over stay for RUB 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Private parking is possible at a location nearby (reservation is not needed) and costs RUB 100 per day.
  • Pets are not allowed.
  • WiFi is available in all areas and is free of charge.
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Washing machine
  • Express check-in/check-out
  • Television in lobby
  • Dryer
  • Fire Extinguisher
  • Upper floors accessible by elevator
Rooms
  • Allergy-free rooms
  • Room service
  • Fridge
  • Cable TV
  • TV
  • Bathrobe
  • Mosquito net
  • Safe (in room)
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Hairdryer (on request)
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Full board rates available
  • Half board rates available
  • Restaurant
  • Restaurant (buffet style)
Internet
  • Free Wi-Fi
  • Free internet
Transfer
  • Shuttle
Languages Spoken
  • Russian
Tourist services
  • Tour assistance
Recreation
  • Library
  • Bike rental
  • Billiards
  • Sun Deck
Parking
  • Parking
Pool and beach
  • Indoor Pool
  • Water fun
  • Beach/pool towels
  • Heated swimming pool
Business
  • Photocopy machines
  • Event facilities
  • Conference Hall
Sports
  • Table Tennis
  • Fitness facilities
  • Gym
Beauty and wellness
  • Baths
  • Massage
  • Sauna
  • Spa
  • Hammam
  • Doctor on call
Kids
  • Playroom
Pets
  • Pets Not Allowed

Street view

Google panorama

РАФАЭЛЬ СПА-ОТЕЛЬ 4* Кав. Мин. Воды обзор – отель РАФАЭЛЬ СПА-ОТЕЛЬ 4* Кав. Мин. Воды видео обзор

Map

Reviews

Meals
Cleanliness
WiFi
Breakfast
Price
Service
Waleed
I stayed from 10 till 21 December 2019, I think the place shouldn't be considered as 4 stars hotel, very disappointed with the way I have been treated, they even refused to arrange a transport that I was certainly willing to pay for to go to another city within Stavropol Krai, they don't have even a food menu in English, their staff can speak Russian only, it took me few days to explain to them with the help of Google translator that I want my fried eggs to be well done, when they finally got that, they refused to bring bread, so, I had to eat my fried eggs and have my last breakfast in this hotel without bread, simply, it is not a place I would recommend to anyone, especially if the customer does not speak Russian.
Lidiya
Bicycles, which can be borrowed in this hotel, are exactly 2 out of 5. Dead to horror, the speed does not switch, rubber handles worn to a shine, sticking to the hands. They will go for a trip on a flat surface for a short period of time, but it is scary to move out onto rough terrain. But it is worth noting the professionalism of the girl at the reception, she clearly settled the situation. A man in his place👌🏻
Elena
Hotel Raphael.
I was extremely surprised by this hotel.
Everything is so ambiguous that I don't even know where to start.
Pros:
- new, clean and well maintained rooms
- Wi-Fi, bathrobes, in-room safe
- balcony
- mountain view
- pool and sauna until 22.00
- cooler on the floor
Minuses:
- food as from a Soviet canteen, not a 4 * hotel
- the bar is open until 20.00
- the hamam does not work
- no sound insulation (you can hear both the street and the corridor)
Generally:
Zheleznovodsk is a large village, where there is nothing to do except for a magnificent park. Near the hotel there is a mini shop 24 hours, a coffee shop with great coffee and a couple of restaurants.
Upon check-in, they also took a resort fee, which was not warned about. On the eve of arrival at 10 pm, they wrote on WhatsApp that paying only in cash is not very convenient.
When booking, they said to make a doctor's note "about the epidemiological environment", which was not even asked.
Elena
I really liked everything: great interior, cleanliness, cozy room, quiet, everything you need. Reasonable prices at the bar. Clean pool, whirlpool, 2 saunas. Great location, next to the drinking fountain and the resort park. The staff isn't overly friendly, but they'll accommodate any request.
Sveta
Liked the hotel,had a rest on holidays.The only disadvantage is the smell from the bathroom.Impress concert programma23 and 24 February!
Zahar
Great place, Clean and comfortable, the service is great!
Varda
Awesome hotel
Denis
Alsu
Gennadiy
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

POIs near hotel

memorial
To the Chernobyl Disaster Liquidators (46 min)
A stone memorial honoring those who risked their lives during the Chernobyl disaster.
memorial
Unknown Pilot's Grave (53 min)
A stone memorial honoring an unknown pilot with an inscription reminding visitors to remember heroes personally.
viewpoint
Ostraya (55 min)
Ostraya is a mountain peak and viewpoint near Pyatigorye, offering panoramic views of the surrounding landscape.
museum
Roshke House (5 km)
Museum showcasing regional artifacts and cultural heritage of Inozemtsevo.
attraction
Green Quarter (5 km)
Popular attraction featuring parks and recreational areas in Inozemtsevo.

Cafe and Restaurants near hotel

restaurant
Cafe «Ldinka, Kafe» (3 min)
ul. Truda, 1а
restaurant
Restaurant «город Железноводск» (3 min)
restaurant
Restaurant «город Железноводск» (4 min)

Frequently asked questions about Spa Hotel Rafael Resort Hotel

How much does it cost to stay at Spa Hotel Rafael Resort Hotel?

The cost of staying in Spa Hotel Rafael Resort Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 112 USD. Enter your dates to see the exact offer prices.

Which sights are located near Spa Hotel Rafael Resort Hotel?

The nearest sights are: Dvorets emira Buharskogo (710 m), Mashuk (10 km) and Proval (11 km)

Which room categories are available in the Spa Hotel Rafael Resort Hotel?

You can book Standard Single room with balcony, Standard Triple room with balcony, Standard Double room with balcony, Standard Twin room with balcony, Superior Triple room with balcony, 3 Bedrooms Suite with balcony, 2 Bedrooms Quadruple Suite with balcony in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Spa Hotel Rafael Resort Hotel?

Check-in at Spa Hotel Rafael Resort Hotel is possible from 14:00, check-out is until 12:00.

Hotel prices for: October - November 2026 calendar

The average hotel price this month is 120 USD The best time to book is October 11, with rates starting from 112 USD

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Wrong hotel description? Tell us.
Registry number: С262024008024
https://tourism.fsa.gov.ru/ru/resorts/hotels/5bd25170-c609-11ef-92da-11e66a6196a0/about-resort
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