Mesuma Plus Hotel

The worst service and experience ever !! Imagine I paid 100,000 (45$) for a room per night and the next morning they restricted me from leaving the premises asking me to pay 10$ extra for a makeup stain for makeup stain that can be easily washed by jus detergent! Why do u need housekeeping if u want the towels to be as white as snow !! We are human! We all get dirty! We use towels to wipe excess water after a shower incase you accidentally stained it then if I can’t be washed why put laundry at the hotel!? I mean they should make it clear that you only paying this money for accommodation but the towels and sheets are for you pay for ! It’s ridiculous! There’s lots of hotels in Dar with superb service and great neighborhood no one needs such inconvenience please stay away!!!!! They lack customer service and are greedily making you pay for unreasonable costs! Worst stay ever !!!!!!

Bad and will not prefer someone I know to stay there.No customer respect at the reception.The security guard have no respect to the guests too.Poor customer relations.