Premier Hotel Shafran in Sumy
✅ Friendly and enthusiastic staff mentioned in several reviews ✅ Large and clean rooms with some featuring balconies and good views ✅ Recently renovated restaurant with outdoor dining areas ✅ Free parking and good amenities like sauna and billiards ✅ Breakfast described as good and diverse by multiple guests ❌ Repeated complaints about poor staff communication, especially around booking and callbacks ❌ Issues with satellite TV channels not working or having poor picture and sound quality ❌ Reports of cleanliness problems including cockroach sightings in bathrooms ❌ Breakfast buffet sometimes unavailable before closing time without prior notice ❌ Plumbing issues such as slow drainage in sinks and showers mentioned
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Description
Premier Hotel Shafran is a four-star hotel in Sumy offering a variety of room types including Deluxe, Premier, Premium, Classic, and several suites, many with balconies. Built with amenities like air conditioning, soundproof rooms, and facilities for disabled guests, the hotel aims to provide comfort and convenience. Guests can enjoy on-site services such as a restaurant, bar, sauna, billiards, and massage, alongside business facilities including a business center and meeting rooms. The hotel maintains a rating of 8.1/10, with consistent 8/10 scores in cleanliness, amenities, location, and service. While many reviews praise its friendly staff, large and clean rooms, and a recently updated restaurant with outdoor options, some guests have noted issues such as inconsistent staff communication and minor maintenance problems. Breakfast is served on-site, though some guests reported limited buffet availability and channel issues with satellite TV. Parking is free, and the 24-hour front desk is ready to assist visitors at any time.
Location
Premier Hotel Shafran is located at Zamostianskaya Street 1/4 in Sumy, Ukraine, with geographical coordinates 50.8992031 latitude and 34.827674 longitude. The hotel is about 4.7 kilometers from Beach No1, making it relatively easy to reach the city’s waterfront. Nearby dining options include Restaurant «Mariposa | Shafran» just 42 meters away, though it holds a modest rating of 6/10, and Café «ОККО» at 100 meters distance with a better rating of 8/10. The hotel’s position provides convenient access to nearby attractions and the city center while being set in a quieter area, which some guests appreciate as an alternative to the noisier downtown.
Tips
- When booking, confirm details such as breakfast times and restaurant reservations directly with the hotel due to past communication issues.
- If you require satellite TV, check channel functionality upon arrival as some channels may not work properly.
- Opt for rooms with balconies if you want better views and fresh air, but bring insect repellent just in case due to past reports of insects in bathrooms.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Children between 0 and 5 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Breakfast is available at the hotel. Please contact the hotel for details. Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Soundproof rooms
- Safe (in room)
- Accessibility features
- Iron and board
- Ironing
- Laundry
- Shoe shine
- Hairdryer (on request)
- Luggage storage
- Bar
- Breakfast
- Restaurant
- Internet access
- Shuttle
- Library
- Billiards
- Parking
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Massage
- Sauna
The nearest beach is located on the distance of 4700 m. It takes 70 minutes To the beach!
Street view
Video: Premier Hotel Shafran in Sumy, Ukraine HD Review
Map
Reviews
A pity, because I've heard many accolades about the cuisine of this establishment, and great service. Although, I don't know how this is possible if the staff cannot cope with an elementary task: to call back to the client (which is calling it for the second day) !!!!
Not for the first time in Saffron last year was better. The room was the mixer of choice for luxury. Very meager content. Met twice with cockroaches in the bathroom. The room is big enough, but this is a plus and a minus: cool, if you do not use air conditioning.
Still very upset that claiming the standard of the hotels 4 stars, the service definitely doesn't match. Without our knowledge was closed buffet Breakfast until 11.00, when we arrived at 10.40 all were empty))) Yes, we made Breakfast, but why can't I see what I have to offer? Naturally, the administration justified their staff and explained the situation to the fact that we are told to Wake up in the morning)))
One of the advantages is the personalization of the friendly reception.
Nothing but ambition... out of the blue. Prepares the documents with errors. Encountered. Do not hesitate!
But there are some nuances. Stated satellite TV. But 70% of the channels available, and those that are available, the picture is in red and no sound.
In the sink and in the shower very badly drain water. You have to wait until merge water.
The piano would you also readjust.
But the Breakfast is just superb. Very diverse and tasty. Overall satisfied.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Premier Hotel Shafran
What types of rooms are available at Premier Hotel Shafran?
The hotel offers Deluxe room, Deluxe room with balcony, Deluxe Double room, Premier room, Premier Double room, Premier Double room with balcony, Premium room, Premium Double room, Classic room, Classic Double room, Classic Double room with balcony, Suite, Luxury Suite, Luxury Suite with balcony, Luxury Double Suite, Deluxe Studio, Deluxe Studio with balcony, and Deluxe Double Studio.
Does Premier Hotel Shafran allow pets?
No, pets are not allowed at this hotel according to its policies.
Is breakfast included and what should I expect?
Breakfast is available at the hotel but is not included in the room rate. Guests should contact the hotel for details and be aware that some reviews mention limited buffet availability near closing time.
Are there any accessibility features for disabled guests?
Yes, the hotel provides facilities for disabled guests.
How close is the nearest beach to Premier Hotel Shafran?
Beach No1 is approximately 4.7 kilometers from the hotel.
