Holiday Sands South in Myrtle Beach

I don't see how this place is getting 4stars you're paying for the beachfront not a nice hotel. This hotel needs upgrades BADLY there's no reason why it's in this condition seeing that it's so expensive A NIGHT. The pool looks disgusting and has a murky, dark color. The staff were nice and I did see cleaning going on at check-out but the fact that there's no breakfast included, room service drops bags of "clean" liens in front of your door, so you're basically paying to be the maintance and housekeeper. The only thing that was good about this hotel experience was the restaurant on the 2nd floor great food and customer service.

We booked room 603 in the condo. When I checked in the staff was friendly and helpful.The unit was not cleaned very well. The curtains to the balcony was broken and hanging,. The ice makers on floor 10 and 6 was broken however the ice maker in our fridge did work. There was tape over the Icemaker signs in the hallway indicatig it was a long term problem, The laundry people were good and offered fresh towels every day. However, the unit had no extra linen for the sofa bed. The bottom of the microwave was a grease covered mess and had not been cleaned in a coon's age. The carpet was filthy and caused your feet to turn black by walking on it. The bedroom carpet was not so bad. Beds were cheap and uncomfortable. The kitchen was not well supplied and there was one really thin frying pan along with 2 small sauce pans. The bathroom door had a broken hinge and was very hard to shut. The washer and Dryer was good and worked well. The closet door was broke and had a sign on it that it would be fixed. The unit was bug free. the total charge for a 7 day visit was 1706.49.

fire sprinkler system is not working so if there's a fire good luck and the hotel manager lied said it was.. but code information says otherwise and the fire chief told me it's not fixed I have proof ... that's not safe and is not okay to not make guests aware ... And some of the rooms are nasty and kitchen pots and more are discussed and need new.. and they have bed bugs

Okay, this was a rough stay, but let's start with the positive things. The location is great, right on the ocean, amazing views, less than a mile.from lots of boardwalk shopping, arcades, food, and attention.

Our room was ready when we arrived, it was very busy check-in, but all 3 employees working the counter were very pleasant and worked quickly.

Also, between the 2 buildings, there were 2 hot tubs, 2 pools, a small lazy river, and a 1-foot kid pool. The kid pools and all indoors. Great for families.

Now the not so good was a bit much...the buildings are very outdated and definitely showing their age with no proper upkeep. There are broken tiles everywhere, mold in tubs, holes in walls, rust of elevator doors and balcony railings. The place needs love TLC bad!

We had a 2 "room" unit with a kitchen. The bedrooms had accordion doors, so no privacy.

No one came with fresh towels, trash bags, or sweep at the very least in the 4 days we were there. We had to ask for towels. The pools are old, my son cut his foot on a broken tile in the pool area. We only lasted 5 minutes in the hot tube because our eyes were burning from the amount of chlorine they had in it.