Crowne Plaza -, an IHG Hotel in Minsk
✅ Guests frequently mention the friendly and helpful staff, with several praising excellent customer service and specifically naming employees like Alena. ✅ The indoor pool and fitness facilities receive positive comments for being warm, relaxing, and well-equipped. ✅ Multiple reviews highlight the hotel's central location as very convenient for city access and sightseeing. ✅ The restaurant is praised for excellent and tasty food. ✅ Rooms feature comfortable mattresses and pillows. ❌ Some guests find the breakfast options limited in variety. ❌ Several reviews note that some rooms and interiors feel outdated and in need of renovation, especially mentioning dark lighting and worn décor. ❌ The air conditioning reportedly does not function well during summer, leading to cold rooms even when temperatures outside are mild. ❌ Price-to-quality ratio is considered poor by some visitors, indicating the hotel is expensive relative to the level of service and food quality. ❌ The presence of many nightclub and casino visitors was noted as a downside by a few guests.
Rooms and prices
Description
Crowne Plaza -, an IHG Hotel, is the first internationally branded hotel in Belarus, established in 1938 and renovated in 2012. It offers 115 rooms ranging from Standard Single rooms to a Presidential Suite with a balcony and city view. The hotel emphasizes high service standards aligned with global expectations. Facilities include a covered indoor pool, fitness center with a pool, sauna, multiple restaurants and bars, six climate-controlled conference halls, and business services like a business center and office equipment. Additional amenities include luggage storage, currency exchange, car rental, laundry, and free Wi-Fi throughout the property. Pets are not allowed except service animals on request. The hotel provides express check-in and check-out, daily housekeeping, and free parking. This blend of historic significance and modern services aims to ensure a comfortable stay in Minsk for both business and leisure travelers.
Location
Located at Ulitsa Kirova 13 in central Minsk, Crowne Plaza is 300 meters from the main railway station, facilitating easy access for travelers arriving by train. The airport is 32 kilometers away, reachable by car or shuttle. Nearby attractions include a spa center, the Next nightclub, and the Diamond Casino. Dining options within walking distance include the Dolce Vita restaurant just 35 meters away and Pizza Tempo at 163 meters. The hotel's central position places it near major business and shopping centers, making it convenient for both work and sightseeing.
Tips
- Expect high customer service but be prepared for some rooms to feel dated and lighting to be dark.
- If you plan to use air conditioning in summer, check room temperature on arrival as some guests reported cold rooms.
- Breakfast is served buffet style from 07:00 to 11:00 but variety may be limited.
- Take advantage of the indoor pool and fitness center for relaxation after a day in the city.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:00-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are not allowed
- Service animals: Service animals are allowed on request
- Age Requirements: There is no age limit for checked in guests.
- Paying at the hotel: MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Computer
- 24-hour reception
- Elevator/lift
- Currency exchange
- Security guard
- Television in lobby
- Bank
- Private check-in/check-out
- Fire Extinguisher
- Bridal suite
- Non-smoking rooms
- Smoking allowed in bedrooms
- Cable TV
- TV
- Safe (in room)
- Toiletries
- Accessibility features
- Wheelchair access to restaurant
- Wheelchair access to bar
- Iron and board
- Ironing
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Iron
- Bar
- Diet menu (on request)
- Breakfast
- Cafe
- Restaurant
- Free Wi-Fi
- Free internet
- Russian
- English
- Library
- Casino
- Suitable for Events
- No parking
- Spa tub
- Indoor Pool
- Heated swimming pool
- Business center
- Photocopy machines
- Event facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Beauty services
- Sauna
- Spa
- Hammam
- First Aid Kit
- Pets Not Allowed
The nearest beach is located on the distance of 4000 m. It takes 60 minutes To the beach!
Street view
Map
Reviews
- Very old hotel. Reception staff was not friendly, not welcomed. First impression wasn’t good. Furniture is old, need renovation. Shower need renovation. No soundproof.
- I encountered several issues that detracted from my experience. The swimming pool was located far from the lobby, and the confusing entrance made it difficult to navigate. Additionally, accessing the pool required an extra fee, which was not included in the accommodation. I was also disappointed that the Turkish bath was always closed, limiting my options for relaxation. Overall, these inconveniences impacted my overall enjoyment of the hotel.
- The hotel is shabby; the rooms are small and very dark (not enough electrical light). My room faced the street and was fine, my mom's room was facing a high wall that was in a couple of meters from the room window. I'd not say that it's a 5-star hotel at all - too small and old for that.
- No adult entertainment in the lobby during night time. No night club. Formerly night club Next Club is closed since 5 years. Reopen it!
- it is a low hotel.I arrived about 10pm,they let me wait about one hour.they put a lot of concentrated hydrochloric acid in my room and bathroom.they still used a lot of concentrated hydrochloric acid from upstairs and downstairs. one night I paid them about 80USD. It is really a low hotel.
- If you are allergic person this place is not for you. The room was not aired well and it contained allergic dust. I was ill all two days and had to change to another place.
- That I didn't spend more time there.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Crowne Plaza -, an IHG Hotel
What types of rooms are available at Crowne Plaza -, an IHG Hotel?
The hotel offers Standard Single room, Standard Double room, Standard Double Club room, Superior Double room, Double Junior Suite, Double Suite with city view, 2 Bedrooms Double Suite, and a Presidential Suite with balcony and city view.
Does the hotel have facilities for business travelers?
Yes, it features six conference halls with climate control, a business center with office equipment, and meeting/banquet facilities.
Is parking available at the hotel?
Yes, free parking is provided on site.
Are pets allowed at this hotel?
Pets are not allowed, but service animals are permitted on request.
How far is Crowne Plaza from Minsk airport and the main train station?
The hotel is located 32 km from Minsk airport (MSQ) and just 300 meters from the main railway station.
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Hotel prices for: September - October 2026 calendar
The average hotel price this month is 81 USD The best time to book is September 7, with rates starting from 78 USD