7.4
Good
74 USD
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Matum Hotel & Casino in Santiago

🌍
Dominican, Santiago, Av. Las Carreras 1
● Center: 810 m
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Executive Double room
Executive Double room
Private bathroom
Beds:
74 USD
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Run of House
Run of House
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Superior room
Superior room
Air conditioning, minibar and shower
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Deluxe room
Deluxe room
Wireless internet, air conditioning and minibar
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Deluxe room with balcony
Deluxe room with balcony
Wireless internet, air conditioning and minibar
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Deluxe Quadruple room with balcony
4 x
Deluxe Quadruple room with balcony
Private bathroom
Beds:
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Deluxe Double room with balcony
Deluxe Double room with balcony
Wireless internet, air conditioning and minibar
Beds:
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Executive room
Executive room
Wireless internet, air conditioning and minibar
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Junior Suite
Junior Suite
Wireless internet, air conditioning and minibar
Beds:
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Quadruple Junior Suite
4 x
Quadruple Junior Suite
Private bathroom
Beds:
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Deluxe Junior Suite
Deluxe Junior Suite
Air conditioning and private bathroom
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Presidential Triple Suite
3 x
Presidential Triple Suite
Private bathroom
Beds:
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Description

In this hotel 46 rooms, 2 floors.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Terrace
  • No elevators
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Wardrobe/Closet
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Safe-deposit box
  • Dry-cleaning
  • Telephone
  • Iron
Meals
  • Bar
  • Restaurant
  • Snack bar
  • Coffeemaker
Internet
  • Free Wi-Fi
Languages Spoken
  • Spanish
  • English
  • French
Tourist services
  • Tour assistance
Recreation
  • Casino
  • Nightclub
  • Sun Deck
Parking
  • Parking
  • Free Parking on Premises
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Beach facilities
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Beauty services
Kids
  • Children swimming pool
Pets
  • Pets Not Allowed

Hotel view

Video: Matum Hotel & Casino in Santiago

Map

Reviews

Cleanliness
Amenities
Location
Service
25.05.2026 Mercedes
Nice experience. Close to different touristic places. Clean rooms, and a variety of food in the breakfast buffet. The service was also kind and friendly.
The casino is under reconstruction, but I'm not into it.
23.01.2026 Cesar
I love this place nothing bad to say.....
17.01.2026 Daniel
The best stay in the entire country la mejor estadía y desayuno muy rico además la gran extensa historia que guarda este hotel, muy bueno excelente
12.01.2026 Adalgisa
The staff was great, super friendly! But the Hotel its super old, not well taken care of, towels were dirty
24.11.2025 Guest
I need to warn future guests of this hotel that I arrived on the afternoon of October 5th, 2025, and left on October 8th, 2025, for a total of three nights. I discovered that they had already charged me for four nights at check-in. When I confronted them on check-out, they said it was because it was four days, hence the four-night charge. I then spoke with the manager, who promised a refund for one night after 21 days, but I haven't received it yet. I urge future guests to be wary of this hotel's charging practices.
24.11.2025 Felix
This Hotel needs room upgrading. Hopefully they do get an update plenty of Dominican History occurred there
07.11.2025 Robert
The check-in was very simple, the staff was great and the traditional Dominican breakfast is a very good perk.
17.10.2025 Gustavo
The Hotel is in a great location and your staff is amazing, but the Hotel is pretty old and can use a face lift
05.10.2025 Michael
The hotel is old and need of massive renovation. Changed room three time due TV not working or safe would not work
The location is excellent and close to everything. There are a lot of working girls outside of the hotel at night
05.08.2025 Guest
A Solid 3-Star Hotel with Excellent Staff, But Some Major Drawbacks

We recently stayed at this hotel and would rate it as a good three-star property. The highlight of our experience was definitely the staff — incredibly caring, attentive, and always eager to assist. Their warmth and professionalism made a real difference during our stay.

That said, there were a few significant downsides:

Lighting: The rooms are extremely dark, with minimal natural or artificial light, which made the space feel gloomy and impractical.

Breakfast: Unfortunately, the breakfast was completely inedible. After the first day, we gave up and ended up ordering McDonald's every morning instead.

Noise: The hotel has a nightclub on site, which makes it very noisy at night. The music from the club and the sound of guests walking and talking in the hallways continued well into the early hours.

In summary, the hotel could be a decent choice if you're not sensitive to noise and don’t mind sourcing your own breakfast — but it’s really the staff who elevate the experience.
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Cafe and Restaurants near hotel

restaurant
Jade Restaurant (1 min)
Av. Las carreras, Santiago De Los Caballeros 51000

Frequently asked questions about Matum Hotel & Casino

How much does it cost to stay at Matum Hotel & Casino?

The cost of staying in Matum Hotel & Casino depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 74 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the Matum Hotel & Casino?

You can book Run of House, Superior room, Deluxe room, Deluxe room with balcony, Deluxe Quadruple room with balcony, Deluxe Double room with balcony, Executive room, Executive Double room, Junior Suite, Quadruple Junior Suite, Deluxe Junior Suite, Presidential Triple Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Matum Hotel & Casino?

Check-in at Matum Hotel & Casino is possible from 15:00, check-out is until 12:00.

Does Matum Hotel & Casino have a pool?

Yes, Matum Hotel & Casino has a swimming pool for guests.

Are pets allowed at Matum Hotel & Casino?

No, pets are not allowed at Matum Hotel & Casino.

Does Matum Hotel & Casino serve breakfast?

No, Matum Hotel & Casino does not provide breakfast.

How to get to Matum Hotel & Casino from the nearest airport?

The nearest airport is Cibao International Airport, located about 20 mins from hotel by car (15.1 km) away.

What’s the cancellation policy at Matum Hotel & Casino?

The cancellation policy at Matum Hotel & Casino depends on your room type and booking terms.

Does Matum Hotel & Casino offer airport transfers?

Yes, Matum Hotel & Casino provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

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