Omena Hotel Humalistonkatu

Cannot recommend based on my own experience: sticky stains on the table, cupboard very dusty, previous inhabitant's drink in a glass under my bed, hall floor full of stains, edge strip of the wall panels on the floor in the hall, wrong info about breakfast café's opening times on the wall in our room.

Don't need customer service to respond to this, I already left the same feedback with the omena hotel's own feedback service.

Could've been better. We spent two nights in this hotel and experienced everything: starts from the noise after 2 AM, the cigarette butts in the hallway, the "lovely" view from the window of the neighbour's house, and all the way up to someone's gums and pee on the mattress...
There's no proper ventilation in the building, it was not just hot, but hard to breath due to the lack of oxygen. I don't really want to write here about all-in-1 shampoo/soap/shower gel liquid placed in the bottle that you have to hold with one hand and squeeze badly to get at least something out of it, or about the cheapest Lipton tea bags, paper cups and lack of tools/plates that we experienced (even though the hotel is not the cheapest!!), or 1 towel per person (for the 3-start hotel minimum of 1 bath towel and 1 hand towel to be provided per guest), so I'll not write about this - it's just fluff. The real action starts here: on the first floor there was constantly present strong smell of cigarettes, here and there cigarette butts were easy to spot, our neighbours were youth who didn't bother themself be quite at least after midnight (honestly, not the best experience to be awakened in the middle of Saturday night from yelling in the highway right next to your door), right in front of our window there was apartment window (I was able to spot a topless guy in his 60 and almost established contact with the curious lady from the same apartment), and a cherry on the cake - unfortunately we decided to check our mattresses just before leaving, we found some old gum on one and some relatively fresh pee on another. Honestly, I don't care about the dust on the floor, and I even can forgive the missing towels and all-in-1 washing liquid and creepy old elevator for the amazing vending machine on the first floor, but the main requirement for me is a good bed, which includes clean sheets and mattress and this fail. Because it was late for the "clean" alarm we didn't call the hotel representative (actually, I believe there's only paid number to contact the stuff but whatever), but leaving this comment here and hoping that someone can be luckier and choose another place for staying.