5 star hotels in Hamburg

Very beautiful Hotel! Loved it. I just don’t think the AC was working in room 548.. also the location? I’m not sure if it’s just Hamburg Germany , but there’s not much to eat late at night opened for snacks & couldn’t go in the hotel anywhere to buy snacks neither after a certain time. So that’s a bummer. Breakfast was alright , I was hoping they had syrup but they didn’t :(

A very classic property, well-maintained. Our room overlooked the central courtyard, and it was ideal: very quiet and peaceful. Breakfast had a good variety; even though it was always busy, the staff managed the crowds well. What could be improved? The room temperature in our room could have been colder; the temperature control was quite old, which made it hard to adjust accurately. Overall, a perfect...

Absolutely stunning hotel. Everything was perfect. The staff so helpful and friendly. Great English speaking. Hotel was beautiful. And the room was traditionally spectacular

The rooms are slightly outdated and a little bit musty. But the air conditioning works. The beds are a little bit hard. But the service is absolutely fantastic. The breakfast is fantastic. The spa and pool fantastic. I think it’s worth it overall. Hamburger is quite a surprisingly beautiful city and this is in a lovely university area close to the museums. I would definitely return with my family

A big 5 stars hotel, its location is just perfect! Near by a train station, the big lake, the best green and flower parks in the city, great options for restaurants and it’s located about 15-20 minutes walking distance from the city center. They have a nice rooftop with a beautiful panoramic views, just a pity the rooftop closes early around 10pm. Breakfast was nice and convenient with a good variety...

Nice clean hotel with a traditional (old) feel about it. Great pool open 7 to 10 and reasonable gym open 24/7. No iron available in room, need to go to central roning room. A little pricey for what you get. Good location near station and short walk to lake, restaurants and other attractions. Under ground parking.

Location is really perfect! Staffs are very friendly. We loved to stay there!

Nice hotel. Great staff at the hotel. Very convenient location.

Excellent stay. Immaculate service. Location right smack in the middle of luxury.

No toothbrush, no toothpaste, and when I ask the staff to bring me water to my room they said I have to come down to get it. A bit surprising considering that it is a 5 stars hotel, so I had expectations for a better service. Aside firm that, everything else is ok. Hotel is clean, good location and facilities.

The hotel got the best location. Overall a great experience

Provided with incorrect room type without informing me during check in. Drinking water was not available in the room and have to be requested

Clean and comfy rooms alongside great roof top bar which allows you to have nice cocktails without moving away from the hotel. Staff is also very helpful.

Nice hotel not far away from the Harbour attractions of Hamburg. The hotel staff was very kind and upon my request changed our room because of a bad odor from the restroom. The breakfast is pretty good with lots of choices. The hotel has an underground parking lot which is 30 euros for visitors and 20 euros for guests, still pretty expensive considering the hotel costs of about a hundred euros per...

Good, bur not top hotel. Not very stylish lobby and breakfast area. Ok rooms

Very noisy rooms. Had to call reception on 2 occasions at 1.30 and 3.30am due to guests in next room blaring tv and partying until 5.30am. Reception attempted to contact them but the music was so loud they couldn't even hear them knocking at the door and had to gain entry via key card. Room was a connecting room, we were a family of 6 but were not given rooms next to each other. Upon checkout at ...

Location is a bit far from the center . But it takes around 10 walking minutes

Free minibar really surprised us. They were also restocked every day. Amenities were excellent. Location was good tho not excellent. The worst part was the receptionist who checked us in looked like she really hated her job. Super rude.

interesting hotel in the iconic Elbphilarmonie building. Westin always offer a great experience for its design. I was assigned to a room, which faces the other building directly. I can see the other rooms from 10m distance, not really ideal. Daylights are very limited due to the dense structure of the building. It was a good experience, but not my best one.

Great room, excellent service, highly recommended.

Tolles Hotel toller Service 1a

A truly beautiful hotel, with a great location and stunning views from the window!

Fantastically located and the staff are excellent 

Good, but not exceptional. Satisfactory value for money.

Extended weekend to visit Hamburg Christmas market, food and coktails are great, room spacious and well equiped, excellent bed and location is good to access the various Christmas Markets. Breakfast buffet is on upper average for hotel of this class. Will recommand / go back.

I’ve been knowing the Steigenberger for many years now. It is a decent hotel nicely located. Unfortunately, I had a very unpleasant experience in November when I attended an award show in Hamburg. Wanting to check out the next morning I was in a hurry and just wanted to hand my room card to the staffer as I always do. She was still busy with another guest which took very long. Since my taxi had also...

You get what you pay for. The perfect place to unwind in the evenings when you're away from home. A great bar/restaurant with a relaxing vibe and the breakfast is good. It's a little disappointing that the room tech (casting on TV, speakers on bathroom) didn't work - something I would expect a hotel of this calibre to do much better.

Well-located hotel in the heart of Hamburg with elegant rooms and a classic atmosphere. The service is professional and courteous, and breakfast is of very high quality. Some areas would benefit from renovation, but overall it still offers the refined standard and comfort expected from Steigenberger. A solid choice for both business and leisure stays.

We booked this hotel for a few days as we vacationed in hamburg and these are my only critiques: First, even though the rooms were beautiful and the location of the hotel is 5 mins away from hamburg center, which is perfect, I'm sorry to say that the staff weren't the most helpful when it came to bestowing our luggages into and out of our car. As someone with plenty of luggage since i was traveling...

Great location for a city trip - main sights can be reached easily. Access to metro, shared bike directly in front of hotel. Rooms okay but do not expect the same service level/ quality compared to other steigenberger hotels.

Lovely family-friendly hotel with very friendly staff and beautiful views over Alster lake. Fantastic breakfast too! Thanks very much; enjoyed our stay thoroughly

Really nice hotel with big rooms and good beds. Wifi is so so. At breakfast the only disappointment for me was the pasteurized orange juice instead of fresh or at least cold pressed. It didn't fit the otherwise luxurious standard. Of a different order are the 2 charging points in the car garage. Though they are free the speed is quite slow (4kw/h) so despite the good policy to give your car keys to...

Great service, delicious breakfast and lovely room We had a really wonderful stay. The room was clean and comfortable, the breakfast was truly good and varied, and we were warmly welcomed by the friendly and accommodating reception. All in all, a smooth and pleasant stay – highly recommended. We will definitely be back.

It is my 1st time to visit Hamburg on 22nd to 24th,2025. The first 2 nights I stay here ! The hygiene of the room is excellent! The room setting is acceptable! The bed is comfortable. I appreciate the restaurant of the hotel. Yummy and delicious. The breakfast is excellent too! Thanks ! Nice staff !

Beautiful location, very walkable, right on the water with stunning views at the hotel breakfast. Staff are courteous and helpful. Gym is above average (includes squat rack, jump boxes, and cable machines) but can feel crowded with anything more than 1-2 in weight section. I'd stay here again.

Very nice service of them. The rooms are good and the view is nice! The infrastructure is well-constructed. The breakfast and restaurant are very, very good. I enjoy the food with a nice view. I appreciate their cooking and waiters' services! I recommended all if you like the Harbor view,you can choose this hotel to stay! There are many taxi so you no need to call Uber ! If you want to walk to...

A very elegant hotel situated at a convenient and picturesque area.. Service was excellent and there was a wide varieties of breakfast choices.

A hotel of great charm and elegance, located in a refined neighborhood. The room was spacious and equipped with every comfort, making the stay particularly enjoyable. The inner garden and the bar are truly spectacular, perfect places to relax in a refined atmosphere. Breakfast was exceptional, with a wide and high-quality selection, and the service was impeccable, always attentive and guest-oriented...

Nice hotel in city center. Good breakfast. High floor. Parking is good

The location is super convenient, 5-10 minutes walk to shopping street, Rathaus, Museum, etc., next to the hotel is alster, you can enjoy the view. Not bad, good!

Hamburg was the perfect starting point for our trip, and Hotel Atlantic made our stay truly memorable. The location is excellent—just a short walk from the train station—which made getting in and out of the city incredibly convenient. It was a great base for exploring Hamburg for the first time. After full days of walking and sightseeing, the hotel’s courtyard became our go-to spot to unwind. It...

Incredible hotel with helpful and friendly staff. The breakfast offers a buffet with a great variety as well as a included a la carte menu with a variety of hot dishes.

The room facilities were all pretty good, and while breakfast was simple, it was sufficient. There's no executive lounge. Since I booked through Ctrip, I didn't earn any Marriott elite nights, and hardly any points either.

Stunning hotel, food and cocktails were delicious. Rooms spacious and comfortable, shower in bathroom slightly wonky but good water pressure and temp available. Staff extremely helpful and friendly

have a Level 3 Genius status on Booking and travel quite a lot. We’ve stayed at this hotel several times before, and while the location is truly excellent — right on the main street with all the fashionable shops around — this stay was quite disappointing. First of all, the lady at the reception wasn’t particularly friendly or welcoming. We were given a room on the ground floor with a view of a parking...

Brilliant location. I was on the 7th floor which means you get the lift from the lobby to the 6th then up some stairs or use a utility lift which wasn't so great. I was there for an event which was well.cayered for overall and the conference rooms were appropriately set up and supported. The hotel has a clean and fresh feel to it, the staff are multilingual so many nations are supported and it serves...

Very good breakfast, great location, and superb mattresses. Unfortunately, the bathroom is much too small for a 5-star hotel. There's little counter space on the small sink, the bathroom door rattled, and the water flow from the shower and sink jets isn't strong enough to get the shampoo out of your hair. A shame.

Located in the city center, 10 minutes away from shopping streets, Lake Astor, and subway stations. The hotel breakfast is very rich, but there are too many people on Sunday morning. The restaurant and bar downstairs are good, and the service staff are extremely enthusiastic and professional.

We celebrated birthday with my husband here. It was really good decision to celebrate it in SIDE hotel. Service is 10/10, so comfy bed, quiet, clean. Spa is quite small but nice 😊

Lovely hotel. Centrally located. Great spa facilities. Comfortable bedroom.

One of my favorite hotels that makes business travel much more enjoyable! Starts with a fantastic breakfast with high quality and tasty dishes from omelette and eggs Benedict to their buffet with ample choice of bread, cheese, very fresh peeled fruits, fish etc etc and your usual bacon eggs pancakes etc. staff are all very friendly and helpful. Rooms are well designed, love that there is lots of...

We came to Hamburg for the lion king musical and chose to stay at the side hotel for 2 nights over the weekend. The room was good but not overwhelming in size. The bed was comfy but it was not a kind size bed, other 5 star establishments had bigger beds before. All in all the room was clean and functional. I liked the multiple storage options. The room looks a little boutique but old though not worn...

Our recent stay at SIDE Hotel Hamburg was a memorable experience that balanced thoughtful luxury with warm professionalism. While the hotel may show some signs of age in certain areas, what truly sets it apart—and earns it a full 5-star rating—is its exceptional staff, unbeatable location, and excellent value for money. Let me start with what makes SIDE special: The staff is the heart of this hotel...

Sleek modern architecture with a warm, stylish atmosphere. The lobby’s glass atrium and moody lighting set the tone. Rooms are clean, well-appointed, and surprisingly quiet. Service is professional, the rooftop and spa are standout perks. A great choice for design lovers seeking comfort in the heart of the city.

This was a nice hotel. Location is just perfect! Right in the center of Hamburg, close to the main shopping street, lots of places around in walking distance. You can get there easily by car, public transport and of course taxi. From here you'll be able to do almost anything by foot in the center. Especially if you don't shy away from walking a bit. Would stay again!

Great hotel, professional and kind service by the hotel staff. We came with a baby of 2 months old and they brought suitable accessories for him as well as baby shampoo. The location is perfect! Right in the middle of the luxurious shopping area.

Good hotel in it's class;. Some quirky design decisions in the room (window between bedroom and bathroom, shower head pointed at hole in shower door) but all the services worked well. The staff were particularly amiable. Few food choices nearby; it seems a bit isolated among business blocks, but the U and S bahns are convenient.

Great hotel. Great rooms! The beds are always so comfortable at Sofitel. Nothing wrong with this hotel & spa, but one point they're not doing well is the reception. The waiting times are just too long. So make sure you're ahead of your schedule and calculate the time lost when waiting to be served. It seems they need to shortened the check-in/out procedures and have more people at the reception. Other...

On of my favorites in Hamburg. Modern and very spacious rooms and architecture overall. The beds are very comfortable and the rooms quiet. The only thing to mention is that air-conditioning can be loud. The gym is small but very functional. Food/ Bar and Restaurant are great.

Stayed in this hotel on a business trip. Great hotel! Rooms are spacious and allow you to have a working space in the room. Spa is great. And the best - is the restaurant! Great drinks and food!

Very nice hotel in a beautiful surrounding on the Elbe. Great staff, spacious rooms, and fantastic breakfast

Parkering let Morgenmaden var super

Along the river, with an amazing view and close to all transportation. Cherry on the cake, the restaurant is amazing !

Gorgeous retreat overlooking the Elbe Delightful views, art, ambience, and service.

This is a lovely place to stay if you have more time in Hamburg and want to experience a more historic, relaxing area.

An excellent hotel on the banks of the Elbe. Luxurious rooms and comfortable, inviting communal areas. Friendly, efficient service throughout. There’s a car park, multiple buses stop outside or it’s a short walk to the ferry stop for Airbus or the centre of Hamburg.

A luxury hotel with excellent service in a prime location. The rooftop pool and the bar with a view over the Alster are particularly worth a visit.

Very good, friendly service staff, clean rooms, excellent location, rich breakfast, beautiful environment, complete facilities, the needs put forward can be realized quickly, I will stay here next time

We had an amazing stay. The Spa was great for the rainy Chrsitmas Time!

Everything was great, nice hotel. Great breakfast as well as the bar and wellness area.

We stayed for breakfast and it was nice, but I think the price was a little bit too expensive for ‘just’ a breakfast. Other than that really impressive architecture and lobby area. They also have a cool looking bar for the evenings. Very friendly stuff members within the Fontenay.

We stayed for breakfast and it was nice, but I think the price was a little bit too expensive for ‘just’ a breakfast. Other than that really impressive architecture and lobby area. They also have a cool looking bar for the evenings. Very friendly stuff members within the Fontenay.

Outstanding in service. Great breakfast. Well kept rooms but no glamour. Quiet location, remote from downtown Hamburg. Make sure you don't want to have any attractions within walking distance. Public transport available but takes time.

Nice enough hotel - comfortable, friendly staff, really great food and perfectly temperature controlled (not to be taken for granted for anyone, like me, that struggles with hotel thermostats! LOL). But I didn’t love it. It vaguely reminded me of 1970s architecture…but merely painted over with some lovely artwork and modern touches. You can still sort of smell the days of smoking indoors yore. The...

Stuff at the Spa and at the Restaurant were very nice, giving us all the time a little extra for our comfort and enjoyment. Food either for dinner or breakfast was absolutely delightful.

Very classy, beautiful location, best "German Tee Time" (w/ Coffee 😁). Has ample electric car charging and parking spaces.

Beautiful hotel. Quality Service.

Always a lovely place to have a delicious meal, a cup of coffee and amazing cakes and/or a relaxing overnight stay. The staff are always polite and attentive. The hotel is beautifully situated in the forest, we love eating or taking tea or coffee in the garden when the weather allows, surrounded by huge, graceful trees.

That's great, I'll definitely order again next time.

Good location: Supermarket, dining, subway station and so forth nearby Hotel Facilities: High ceiling, clean room, kitchen and so forth providing a comfort stay Front Desk: Very attentive Overall, very satisfied.

Perfect! A true Rolls-Royce of the hotel world! The location, service, and atmosphere all contribute to a quality stay. The staff is beyond praise: tactful and always able to be in the right place at the right time. Everything is imbued with understated luxury and style. In my opinion, among five-star hotels, it offers the perfect price/quality ratio! I highly recommend it!

The room is clean and big, with free drinks in the refrigerator. But it's a bit noisy because of the ambulance passing by on the street

I really like the style and design of the hotel. The service staff is enthusiastic and professional. There is free self-service coffee. The location is good and the transportation is convenient.

One of the best hotels I've stayed in Europe. It's comfortable in all aspects, fully equipped with a cloakroom and kitchenette, a safe and a coffee machine. Every time they clean, they will refill the drinks in the refrigerator and put the bed covers back on. The mattress is very comfortable, the room is large and soundproofed, the supplies are all L'Occitane Sage, and they will actively restock them...

The ambience was amazing. Hospitality was top notch. The champagne green apple stole the show. Those scones were 10/10. Everything was amazing. Just beware parking is not the best.

I love it. Just wonderful will for sure come back. Thanks for the great service. You really spoiled me.

I spent lovely nights at this beautiful hotel, back on April 2019, Dec 2019, January 2020, & now from 26th Dec 2021 to 6th January 2022, my stays in the hotel exceeded my expectations. Totally recommended, Clean, Modern, Friendly staff, Great location. This hotel and team never disappoints. It is a great property where you can see that management and staff care to look after the hotel and make your...

We spent 4 nights in Hyatt Hamburg. Initially booked 3 but extended as the weather wasn’t good and couldn’t see much of the city offerings. We spent a lot of time in the hotel because of the weather, the kids enjoyed swimming in the large cool pool. The staff is great, specially the front desk manager Mr. Miguel, the concierge and dining room guys. In my opinion the hotel needs a massive renovation...

The Park Hyatt Hamburg offers everything you can possibly expect from a 5 star Hotel! I stayed here during my visit in 2021. The rooms are spacious and very clean. The Gym and the Spa is very well equipped. I enjoyed the breakfast buffet every morning. The one aspect that stood out above everything else was the customer service. The staff is well trained, knowledgeable, friendly and was always available...

Well I prefer and love the Hyatt Berlin. That said, Hamburg kind of delivered. Lovely rooms and good reception staff. Oddly no stairs at all except in case of fire. Breakfast a bit too chaotic and spa area claustrophobic and loud when kids screaming and echoing. No quiet room after sauna, and steam room was not operational. Hey at least they had a cold dip pool. Valet made me wait 30 minutes to get...