Miraggio Thermal Spa Resort in Paliouri
✅ Room service is frequently described as exceptional and efficient, with rooms being comfortable and clean. ✅ The spa facilities, including thermal pools and massages, receive high praise for professionalism and relaxation. ✅ The kids’ club and children’s playground are highlighted as well-organized and entertaining for families. ✅ Several reviews commend the variety and quality of food, especially dinner options and seafood nights. ✅ Staff friendliness and helpfulness are consistently mentioned, with specific praise for reception and beach personnel. ✅ The hotel grounds are large, well-maintained, and include diverse recreational options such as volleyball, basketball, and tennis. ❌ Some guests report limited and overcrowded beach space for non-club members, with complaints about belongings being removed from sunbeds. ❌ Extra charges for spa access, tennis courts, and some children’s amenities have caused dissatisfaction. ❌ A few reviews mention inconsistent cleaning standards and noise disturbances from hotel operations in early mornings. ❌ Food variety at breakfast is sometimes described as repetitive, and coffee machine shortages cause wait times. ❌ There are reports of poor management communication, including confusion about club benefits and missing bathroom amenities. ❌ One guest experienced theft during a spa massage, raising concerns about security in treatment areas.
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Description
Miraggio Thermal Spa Resort is a five-star hotel built in 2016, located on the southwest peninsula of Kassandra near the village of Paliouri, Greece. The resort features 300 rooms spread over nine levels in one- and two-story buildings. Guests can choose from a variety of spacious room types including suites with private pools and sea views. The hotel offers extensive facilities such as three a la carte restaurants, two main restaurants, three bars, and a fully equipped spa with thermal pools and wellness treatments. Families will find numerous children’s amenities including a kids’ club, playground, and children’s pools with seawater. The resort’s private sandy beach is just 50 meters away and includes paid sun loungers and umbrellas. Leisure options include tennis courts, volleyball and basketball courts, billiards, and table tennis. While highly praised for its clean rooms, excellent room service, and attentive staff, some guests noted issues with beach space limitations and extra charges for spa access and certain amenities.
Location
Miraggio Thermal Spa Resort is situated 4.5 km from the village of Paliouri and 5 km from Nea Skioni, on the southwestern tip of the Kassandra peninsula. The nearest airport is Macedonia International Airport (SKG), located approximately 90 km away. The resort occupies a large area of over 1.2 million square meters and lies just 50 meters from its private sandy beach, which is located on the first coastline. Guests should note that umbrellas and sun loungers on the beach are available for an additional fee. The resort is somewhat remote, so renting a car is advisable for exploring surrounding areas or reaching the airport.
Tips
- Book a room with a sea view or private pool to enhance your stay, as these are highly rated by guests.
- Arrive early on the beach to secure sun loungers, especially if you are not staying in the club section.
- Renting a car is recommended to explore the area and for convenient access to the airport.
- Be prepared for some additional charges for spa access and tennis courts, and clarify any club benefits with the hotel before arrival.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet [Mon - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, DinersClub, MasterCard, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Chapel
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- Indoor Fireplace
- Smoke Detector
- Minibar
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- French
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Billiards
- Hiking
- Sun Deck
- Ping-Pong
- Parking
- Free parking nearby
- Garage
- Swimming pool
- Outdoor pool
- Beach facilities
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Public beach
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Diving
- Darts
- Cycling
- Table Tennis
- Snorkelling
- Tennis court
- Fitness facilities
- Gym
- Yoga
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Kids' TV Networks
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 50 m. It takes 1 minute To the beach!
Video: Miraggio Thermal Spa Resort, the Ultimate Relaxation & Wellness Destination!
Map
Reviews
The positive points: room service was exceptional, the rooms were comfortable and clean, and the kids’ playground was nice. There was also evening animation, but it was very basic and nothing special compared to other lower star hotels.
Unfortunately, most of the experience was disappointing and overpriced. Most of the children in the hotel (including ours) we were 3 families together, got a stomach virus, and even we as adults were affected - something that has never happened to us in other places we’ve traveled. The breakfast was the same every day, and the dinner did not meet the level of a five star hotel (except for one evening when there was a good variety of seafood).
The biggest issue was the beach. For non-club members, it is divided into 3-4 levels, with limited space for guests. I had to wake up early every day to find chairs on the lower level, but twice the hotel staff removed my belongings. This is a serious problem, especially for families with kids who want to play by the sea and it is not practical to go up and down the stairs constantly.
Overall, aside from the room service, we were disappointed and feel the hotel does not live up to its advertised standard.
It was clear that something wasn’t right, and I left feeling very uncomfortable and disappointed. I expected a relaxing and trustworthy environment, but instead, I felt robbed and disrespected. I hope the management takes this seriously so that this doesn’t happen to anyone else.
I don’t remember the name of her but she was kind of overweight and her blackhead was shaved! Also when she gave me the earrings she did it behind reception and nobody heard her… I was doubting in leaving a review because I wanted to give her the benefit of the doubt but thinking in all that happened, is extremely strange that both earrings were broken. This was around the 1/10. Please be careful if you go for a massage take all your gold!!!!!
We had an amazing stay at Miraggio Thermal Spa! The rooms are absolutely huge, the breakfast was excellent with a wide variety of choices, and the pool is massive and so much fun.
What really stood out was the outstanding service throughout the entire hotel – everyone is warm, welcoming, and always willing to help. The spa itself is top-class and offers a truly luxurious experience.
One small highlight: we went on a boat trip and needed 10 towels early in the morning before the pool had even opened. Theodora at reception immediately made a few calls, and within 5 minutes we had all the towels we needed. That level of care and efficiency says it all!
Highly recommended – this place is a true gem. We will definitely be coming back.
Frequently asked questions about Miraggio Thermal Spa Resort
What types of rooms are available at Miraggio Thermal Spa Resort?
Room types include Superior Double room with garden view; Deluxe Double rooms with garden, partial sea, pool, or sea views; Club Double room with sea view; Club with Private Pool Double room with sea view; Family rooms with garden view; 2 Bedrooms with Private Pool Quadruple Duplex Suite; Double Basement Suite with pool view; Double Suite with sea view; 1 Bedroom with Private Pool Double Suite; and 1 Bedroom with Private Pool Double Duplex Suite.
How far is the hotel from the nearest airport and beach?
The hotel is approximately 90 km from Macedonia International Airport (SKG) and has a private sandy beach just 50 meters away.
Are there facilities for children at the hotel?
Yes, the hotel offers a kids' club, a children's playground, a children's seawater pool, animation programs, and baby equipment such as bottle sterilizers and warmers available on request for a fee.
Is spa access included in the room rate?
Spa procedures and services are available for an additional fee; free access is not included in the standard room rates.
Are pets allowed at Miraggio Thermal Spa Resort?
Pets are not allowed at this property.
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