Sary Arka in Pavlodar

Big hotel but ok

Let me start by saying that I was in Pavlodar on business and stayed for exactly a month. The Sary-Arka Hotel was provided to me by the hosting company. A little history. The building itself is majestic and even a little pompous. It was built in the best traditions of the USSR in the 1990s. Since then, this hotel has been highly regarded and popular, known as the Sary-Arka, but was better known as PavlodarTourist due to the company's name. Then, in light of the recent coronavirus crisis, in order to preserve the hotel, more than half of the rooms began to be rented out long-term to families, visitors, and others. Because of this, the hotel can get very noisy at night. Fortunately, there is security, who quickly restore order. The hotel itself can accommodate up to 300 people at a time. There is also a café, "London." The hotel complex is located on the banks of the Irtysh River. The view from the window is absolutely stunning, especially at night. The hotel complex itself is beautifully illuminated at night.
So, as usual, we'll give it a maximum of 10 points:
1. Location: 8 (a bit far from the city center, but the Irtysh River bank makes up for it).
2. Room cleanliness - 7 (cleaning is not done every day)
3. Interior and comfort - 7 (in the building itself, the interior decoration is a mix of simple modern renovations with many elements of the Soviet past; the marble walls and floors alone are worth it. The rooms themselves have the interior and renovation of a typical apartment. There is a TV, table, chair, wardrobe, and refrigerator. Basically, everything you need. At night, the hotel facade is illuminated with gorgeous lighting.
4. Bathroom cleanliness - 6. In general, the bathroom is periodically cleaned during your stay, but in many rooms the plumbing is tired and needs replacing. However, if there are critical issues, the hotel has a housekeeping service whose technicians are generally ready to resolve any problems that arise.
5. Service - 4. I liked the fact that the staff is generally always ready to help you and resolve all your problems and wishes regarding your stay. We would also like to especially mention the managing director of the complex (a businesslike woman from the capital), who will resolve any issues that arise as quickly and politely as possible. During your stay. But in other respects, especially in replacing gels, shampoos, and toothpastes, they need to step up their game (they're given one time upon check-in). The staff, especially the receptionists, need training on how to treat hotel guests ethically (we sometimes felt like guilty students in front of the dorm superintendent).
6. Price-quality ratio: 6 (for $20, you can find more comfortable options in the city).
There are no entertainment options for children. The hotel has a massage parlor and a cosmetologist, whose services are available for an additional fee. BY THE WAY, the internet connection here is not very good. The Wi-Fi is very weak.
Overall, this hotel still has room for improvement. The quality of the rooms themselves needs to be improved. Although, given the price, it's tolerable.
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