Royal Penguin Boutique Hotel & Spa in Kathmandu
✅ Central location in Thamel close to shops and restaurants ✅ Spacious rooms with modern design and some offering mountain or city views ✅ Friendly and helpful staff praised in multiple reviews ✅ Amenities include a large bathtub, hair dryer, fitness equipment in rooms, and a spa area ✅ On-site restaurant serving tasty food with a 24-hour menu option ❌ Lift frequently out of service, problematic for guests on upper floors ❌ Maintenance issues such as dirty bathroom water, faulty air conditioning, and electrical problems reported ❌ Some rooms show signs of wear with broken furniture, poor lighting, and lack of toiletries ❌ Inconsistent service with reports of rude behavior from some staff members ❌ WiFi and credit card processing have been unreliable according to guest feedback
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Description
Royal Penguin Boutique Hotel & Spa in Kathmandu offers a wide selection of room types ranging from Standard Single rooms to Presidential Suites with city views, catering to various traveler needs. Built in 2014, this 4-star hotel attempts to combine modern amenities like air conditioning, WiFi, and a fitness center with facilities such as a spa, sauna, and massage services. Guests can also enjoy on-site dining at its restaurant and relax in shared lounges or the garden terrace. Despite a central location in Thamel and spacious rooms, several reviews note maintenance issues including a non-functioning lift, occasional water quality problems, and sporadic electrical faults. The hotel has 24-hour security, concierge, and business facilities, but some travelers mention inconsistent service and room upkeep. Prices start around 46 USD per night, making it a mid-range option with a mix of strengths and weaknesses to consider.
Location
Located on J.P Road in the heart of Thamel, Royal Penguin Boutique Hotel & Spa places you close to popular eateries like Hamro momo halal (205 m) and New Dorje Restaurant (227 m). The hotel is approximately 131 km from Syangboche Airport (SYH). Being in the center of Kathmandu's main market area, it offers easy access on foot to shopping and cultural sites. However, the hotel sits on a busy road, so expect some noise from traffic and crowds. This central position is praised by many guests who appreciate the convenience for exploring Thamel and nearby landmarks such as Dharahara and Hanumandhoka Square.
Tips
- If you have mobility concerns, request a lower-floor room due to the non-functioning lift.
- Bring your own toiletries just in case, as some guests report shortages.
- Confirm payment methods in advance to avoid issues with credit card processing.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, AmericanExpress, Visa, MasterCard
- Check in time: 13:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Chapel
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Outdoor furniture
- Reception desk
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Locker
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Mosquito net
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Kitchen
- Microwave oven
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- English
- Multi-language staff
- Chinese
- Tour assistance
- Bike rental
- Hiking
- Spa tub
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets Not Allowed
Street view
Video: HotelKDM | Review Royal Penguin Boutique Hotel & Spa
Map
Reviews
Location wise, it was great as it was right at the centre.
Room was quite big, but the majority of the things including wardrobe and TV were just for decoration.
For some reason water in the bathroom area was really dirty as if mud was mixed with it. I was planning to take a good shower before starting my day, but everything was ruined due to very dirty water. I had to wash my face with mineral water.
The chair needs repair; the overhead lights and bathtub drainage were not working properly; and amenities such as handwash and shower gel should have been provided.
Location-wise, it is in the center of Thamel and by the road, so vehicle and crowd noise are noticeable.
- Location (neighborhood Thamel is very central)
- Room aesthetics (modern feel with cool lighting).
Cons:
- Wifi didn't work for our stay of 2 days, after multiple conversations with reception.
- When checking out they couldn't process credit cards (even though I had specifically asked during check-in). Had to run to the ATM and pay hefty transaction fees.
- Bathroom door didn't close, safety locker didn't close, and even front door didn't close reliably.
- Foyer light flickered consistently.
Overall, the brief stay was riddled with inconveniences. Previously I have stayed in a cheap hostel in Kathmandu that worked better in these respects.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Royal Penguin Boutique Hotel & Spa
Does Royal Penguin Boutique Hotel & Spa have a functioning elevator?
The lift is often reported as not working, which may be inconvenient if your room is on upper floors.
Are pets allowed at Royal Penguin Boutique Hotel & Spa?
Pets and service animals are not allowed at this hotel.
What are the check-in age requirements?
The main guest checking in must be at least 18 years old.
Is breakfast included at the hotel?
Breakfast is served buffet style daily from 06:30 to 10:00, but additional fees apply and are paid at the property.
What types of rooms are available at Royal Penguin Boutique Hotel & Spa?
Room types include Run of House, Standard, Business, Superior, Deluxe, Executive, Classic, Junior Suite, Penthouse Suite, Presidential Suite, and Apartment among others.























































































































































