Basecamp Spitsbergen in Longyearbyen

Absolutely wonderful 4-night stay! Easily the most unique hotel we have ever stayed in - the evocation of a trapper's cabin with all the trappings (pun intended) of luxury. Upon returning from one of our daily adventures, we always felt like we'd come to a welcoming home. Breakfasts were delicious - American hotels could learn a thing or two from the spread set out each morning. And the staff? Just the best - warm, welcoming, super-friendly, amazing. We look forward to a return visit!

I love the interior decorations in the field of the overall experience. Great staff.

Basecamp is a stunning property and gives the authentic feel of a base camp ie no tv, phones, or wardrobes in bedrooms. The breakfast had great variety and eggs Benedict was a popular request. The only downside for me as a sole traveller in a triple room was that I had to pay the full price. There are no facilities such as a sauna or pool - but this is the high Arctic so I'm not sure if any accommodation has these facilities! Staff were wonderful - friendly and super helpful.

Fantastic hotel, unique rooms with such a cozy and great atmosphere. We even got to see the northern lights from the loft!! The staff were all so welcoming, friendly and nice. Excellent breakfast. We’re definitely coming back and we will stay here again! Truely recommend this to everyone! Thank you so much for a great stay!

We loved our stay here. It is a unique place — much more interesting than a crowded hotel. The breakfast was extraordinary, the staff helpful and friendly, and I would stay there again.

What can i say nothing but thank you for such a beautiful, relaxing and wonderful few days. The reception and breakfast staff are probably the best i have encountered in the world. As a solo traveler i have to say you just looked after me. My room, never let anyone else have no 9 it is mine forever. The breakfast was amazing anyone who serves Shakshuka and Eggs Benedict wins in my book and freshly and perfectly cooked. I am sorry i cant remember everyones names but the lovely girl on reception who spent much time speaking with me and telling me everything about Svalbard, the lovely guy who sorted out my expedition issues you all just went that bit extra which made the holiday. The lovely breakfast ladies. Your staff are a credit to you and i look forward to coming back again and also hopefully experiencing ISFjord Radio. Thank you for the most wonderful time love Clare x

My sister and I have just spent eight wonderful days over Christmas at Basecamp and we have a new fondest place! The staff from housekeeping to reception and breakfast team were all so very very lovely, engaging and so helpful. Even providing some home made treats for my sisters birthday. Magical! Breakfast was plentiful and varied. Whilst not providing evening meals might be inconvenient for some, we found it a good opportunity to explore Svalbard Cuisine by touring a different eatery each evening. We stayed in a family room (No.1) and the two bedroom set up was perfect for an older brother sister combo. Very clean bathroom, regularly cleaned. Basic amenities provided and plenty of hot water. If we had one minor moan about the room we might suggest a more comfortable sofa to relax into at the end of the day. The hard pine bench seats were difficult to be comfortable on for any length of time. Centrally located in the city, activities are all at your fingertips. An absolute gem.

Warm and unique hotel. It's situated in the heart of the city. very clean and comfortable. The hotel has excellent breakfast service. The hotel staff is the most crucial factor. They truly make you feel welcome and are incredibly kind and helpful. The personnel who are bringing us breakfast are really helpful and kind.They provide delicious breakfasts that are free of gluten and dairy. I highly recommend this hotel if you want to have a unique experience in Svalbard.

The staff is incredibly friendly and accommodating. The lobby and facilities are beautiful. The reception can help you book trips/expeditions/activities with their own company (Basecamp), or with others. Highly recommend this hotel to anyone looking to visit Svalbard/Longyearbyen.

Excellent location and wonderful.atmosphere. The breakfast was phenomenal.