Where to stay in Novaya Kupavna

A wonderfully organized place to relax. The rooms are spacious, the furniture is good, the service is excellent, and the huge buffet hall is beyond praise. The dishes are for every taste. Pleasant saunas, a swimming pool. Picturesque places around the hotel, pleasing to the eye. Many entertainment programs and activities. Children have their own hobbies. Rest in the hotel is suitable for business meetings...

This is not my first time here, I've been going here for a few years now to relax on the weekend, it's a great place, the staff is great. They are changing for the better, there is a children's pool, there are more animators for children, different funny programs. This time I liked the clowns from the Mir Lits theater, the performance was just awesome. But the room this time is not so good...

Very nice country hotel. Lots of entertainment for the whole family. Excellent bath complex and swimming pool. Beautiful rooms. Breakfasts and lunches were generally excellent. Both tasty and varied. Very attentive staff. The territory, although not very large, has a lot of interesting things.

It's beautiful here! Landscape design, clean air, peace and quiet. Without fuss and noise. We came here for our granddaughter's graduation. Last year in kindergarten! Knowing that the weather would be rainy, we took umbrellas, boots and raincoats.... But the rain passed just right! I soaked everything that did not “fit” under all these means. The kids got wet, and so did the parents. Areal...

We came to Areal before the May holidays. Pros: - convenient location. Not far from Moscow. - excellent food. Breakfast, lunch, dinner buffet style. Wide variety of dishes, all delicious. The waiters are kind. - the room is clean and comfortable. All bath accessories, bathrobes, slippers are provided. We had a standard room on the 7th floor. - the staff is adequate and friendly. We have never encountered...

Wonderful place! Polite and attentive staff. Comfortable, clean and cozy rooms. Very tasty cuisine! A large number of entertainments: bowling, swimming pool, sauna, etc. There is a special smoking area on the second floor. You can rent a gazebo for barbecue. The area is very beautiful and clean. There is its own mini-farm with animals. If you are going on vacation during the holidays, then accommodation...

Huge area for recreation and entertainment. Absolutely welcoming and friendly staff. Clean and comfortable rooms, daily cleaning. Entertainment, bowling, spa treatments, a swimming pool, saunas, heated gazebos, conference rooms allow you to hold corporate events and have a good rest for your soul. Food for a full 5!!! Recommend!!!

We escaped for 3 days from the metropolis and fell into a real winter fairy tale. Beautiful territory, thoughtful landscape design, quiet, stylish, safe. Very attentive and friendly staff, responding instantly to requests. Incredibly delicious dishes in the restaurant, a large selection of vegetables, fruits, ingredients for healthy lifestyle lovers, soups and cereals for children, a children's table...

We had a rest in August with the family. Very beautiful and well-kept territory. (There is a mini-zoo, stables, a pond for fishing, a playground). The rooms are clean, there is everything you need. The food is delicious, the staff is polite. My daughter was delighted with the pool. Everything is very cool! Everything for rest and entertainment is available, we were satisfied with the rest.

Amazing place. I really like country hotels with large territory. Landscape design of the territory is very successful. My husband is fond of fishing. There is a great lake on the territory where he had a good time with a fishing rod. In the evenings you can play bowling. I really liked the spa and the swimming pool with panoramic glazing. Breakfasts are very tasty and varied. Also very nice gazebos...

Probably one of the best places where I have vacationed within the region. I really liked the location of the base. A large selection in all matters: a variety of rooms, events, entertainment. I not only took a break from the bustle of the city, but also received many positive emotions. Polite and friendly staff helped organize a vacation at a high level!

A great place to relax near Moscow. It is convenient to come here even just for the weekend. We celebrated a girl's birthday here. We liked how the territory is arranged, good massage therapists, a fairly large swimming pool with a small sauna. The restaurant has very tasty food, although the prices are quite high. The staff is always polite and attentive. There is a mini zoo on the territory,...

As they say price quality, of course not 5 stars, but the rooms are worth the money. The staff is polite and helpful! Five points!

When you want to take a break from the bustle of the city, this is a quiet and wonderful place. On a summer evening, go out to the front yard, sit at a table under a tent - what could be better? The lake is a three minute walk away. Shops nearby. There is a cozy sauna and the most favorite place is a gazebo, quite spacious, where you can celebrate any celebration and just relax with friends and fry...

For the second year we have been holding summer events in the gazebo on the territory of the boarding house. Thank you for your work. We liked everything. Back to you next year

In terms of price-quality ratio, it’s not even bad, cozy rooms, new beds, clean linen once a week, decent cuisine!

Lived for a month. Breakfast and dinner included, the room is cleaned every day, sauna, near the lake, nice staff, price-quality.

A very cozy place, despite the small area, a lot of things fit here. And a hotel with 19 rooms, a restaurant with a large banquet hall, and a summer cafe. Very polite staff. It is a pleasant place to relax in body and soul.

A very pleasant, cozy place! Polite waiters, soft music, quiet, calm, good cuisine. A wonderful place to stay.

Would give 5 stars, but not as clean as could be

Nice hotel in the suburbs of Moscow. Good price. Ca. One hour drive to center of the city.

Very comfort and clean The reception are friendly Nothing is missing except for strong wifi signal and air conditioning (in my room at least) Also it is far from downtown moscow

A cozy hotel. But located in an industrial area, to eat only in their restaurant. The rooms are clean, good. Repairs made recently, cozy. But the soundproofing is almost zero.

It was at the end of April, just fell under the snow Staff Nadezhda and Natalia, kind girls gave an umbrella so that the smarties would not get wet. I really liked the hotel: clean, comfortable, quiet, slept like a baby. They cook delicious breakfast - real fried eggs with a liquid yolk - like my mother's childhood. Breakfast portions are huge, I ate my fill and took yogurt with me to the room. Thank...

Stayed at the hotel on 11.01.21. Nice clean rooms, friendly staff, delicious breakfast, free parking and wi-fi. Yes, the soundproofing is not like in a bunker, but not worse than in a similar plan of hotels. The value for money is excellent. I recommend this hotel!

Budget hotel with minimal amenities. The rooms are decent, a bit embarrassing tattered false ceiling in the room. The air conditioning system is awful. On the second floor, blocks for the third floor hang on the wall (there are no air conditioners on the second floor), and these blocks resonate with the wall and cause an eerie infrasonic hum. The problem cannot be solved through the reception. Breakfast...

I've been to this hotel several times and now I'm ready to write a review. Very good hotel, spacious and clean rooms. There is free parking for the car, smoking is prohibited, which is very important for me, since I do not smoke and the smell of tobacco is very unpleasant for me. The room has a large and comfortable closet, carpet on the floor, you won’t get frostbite on your feet). Although it is...

Not a bad hotel in the near suburbs. But the territory is very small and more suitable for summer: in April, no equipment rental, no water activities, nothing like that works. Of the 4 or 5 restaurants, 1 is open, in the main building. C grade food, I would say, even in a restaurant menu. Prices are slightly above average. The rooms are well equipped and have everything you need for a relaxing stay...

Cozy place. Despite the bad weather, you will not be bored: animation, games, walking and cycling .., all inclusive. The rooms are cozy, clean, heating, which is even hot. There is a bath and a vat on herbs, we will definitely use it. Today we got to the barbecue, hearty and tasty. We liked. We are planning to stay here again.

Close to Moscow time, at first glance, an interesting beautiful place with many locations, it looks better live than in the pictures on the Internet, but the more you are, the less you like it. We celebrated the wedding of friends here: the cuisine was disgusting: the snacks were so-so, the fish was too salty, everything was hot, the rooms were in the main complex of norms, but the houses were dirty...

Good place for any holiday. Breakfast is good + champagne, all meals, dinner, etc. everything is delicious! But the waiter service is PPC. Instead of 2 glasses he brought 1, instead of 4 glasses for wine he brought 3. First he brought red wine, but they asked for Pinot Grigio. Orders confused...ordered pike perch, similar to cod...strange, but tasty. I also got drunk with salads. The music is very...

Very nice. There are bicycles, etc. for rent. There is free (and good) internet. All inclusive. Meals are different every day, which is very pleasing.

An excellent place for both family vacations and for relaxing with friends, the hotel staff is very friendly and attentive, I would like to separately mention the Animators and the waiter Sergey, they make spending time there even more colorful, very tasty and beautiful, and very calm !!! Having visited this place, you will remember it and the memories will be warm and good.

We were in the hookah bar on the 14th floor. We liked it. Friendly staff. Cozy atmosphere. Only the prices are slightly overpriced for food and drinks.

We are currently on holiday in this hotel, the room is clean and warm, the staff is responsive, the cuisine is fantastic)))) Thank you very much

Very good hotel. I won’t even describe it for a long time. And the number of rooms is excellent. And wonderful breakfasts, the kind that 5 stars in Europe enjoy. I like it.

Great place. Just as perfect as Putin's. I recommend it to everyone

I really liked the hotel. The hotel staff is polite.

An excellent hotel near the park and restaurants. I used to perceive Balashikha only as a transit point on the highway. Suddenly the hotel turned out to be decent: a good standard hotel for business trips, reminiscent of world chain hotels. The area around the hotel is pleasant and conducive to relaxation. Fast and clear settlement. The lift upstairs only works with a room card. Bedding, furniture...

Cozy, nice pool, few people! The dining room is very tasty, homemade

Nice rest, clean air. Liked the sauna and baths. Swim well in the pool.

A great place for a family vacation. Cozy and comfortable living conditions, the silence of the forest was not overshadowed by the extraneous sounds of loud companies, I was pleased with the cleanliness of the territory and the pool. We will definitely come again. My foreign guest was delighted with the nature, the comfort in the houses and the hospitality of the staff.

Not a bad option to go for a weekend barbecue or a day or two to take a break from the bustle of the city. There is a lot of greenery on the territory. The pool is ok, but the "waterfall" and jacuzzi didn't work. Apparently, they are saving ... Houses, territory, infrastructure - everything looks tired, worn out. The beds are squeaky. There is not a single shelf in the shower cabin to at least put...

A huge, well-groomed area, picturesque views, with elements of fairy tale and magic. The place is located by the water, which gives it even more charm, and bewitches with the local beauty. An ideal place to relax and hang out with friends or loved ones. Swimming pool, sauna, bath - everything is there, no questions asked. The pool is standard, 25 meters long, with sun loungers. There is also a children...

A pleasant place for a relaxing holiday for companies and families. Not a luxury and no claim. But cozy rooms, a homely atmosphere, a reasonable price, a good pool, a visit to which is included in the cost of living, courteous staff. There is where to walk and what to do for children. Have visited several times and are satisfied.

Average hotel for quality and service. There is nothing to say about the safety of things, the number was freely available from the street 24/7. It’s good at least they didn’t break Kanadka’s door and didn’t carry it out. And yet there are no windows and it is not clear day or night))

Good day. Today my husband and I are staying in Costa Rico. I liked everything, clean and comfortable. There is everything you need and a kitchen and a shower. Many thanks to the manager Lyubov. If there is a need to return to Shchelkovo, then we will go to this hotel. Thank you.

It's really okay if there no other hotels.

A small hotel with a reasonable price tag. Cozy rooms, mostly with shared bathroom. Nice interior. There is a common kitchen, with equipment and utensils. It is located relatively close to the center, transport stops, however, nevertheless, it will take about 10-15 minutes. Login through the store. A little unexpected, but you can buy food without going outside.

Good budget hotel with great location-just a 10 walk from the stop "Almaz holding". In the same building is a grocery store, gym, Solarium and even an Atelier.

Clean, neat. Six people were accommodated in comfort. The shower room has a window - a very necessary thing when staying a large number of people. Microwave, kettle in the room. Administrators have different prices. Booked on the booking for one price, phoned - called another, if paid on the day of settlement tried to impose a third amount. In the end, the Manager confirmed the correctness of the prices...

We rented a family house for 9,000 rubles per night. The house has everything you need for a comfortable stay. We cooked our own meals. There were plenty of activities for the children, including various workshops, a rope course, horseback riding, and more. The whole family really enjoyed the vacation. I definitely recommend this estate to anyone who hasn't been before, as those who have will definitely...

Very beautiful place to stay to enjoy the life there Can cooking/fishing/BBQ by self. It’s really experience that you could speak Russia language. See you there next time.

For those who are not toptani trails, for those who are not willing to pay a lot of money for historical replica, for those who are tired bustle of the metropolis, dedicated. Cat Piglet will guide you through the main HOMESTEAD

Just remnants of old buildings. Although beautiful and atmospheric. The Central building recently someone was fenced with a new fence.

That they is a heater in the room and towels

Everything is clean, very polite staff, I especially liked the service in the cafe at the administrator's breakfast.

Clean, decent, there are breakfasts and dinners. The only negative is that there is no sound insulation at all)

The rooms are well served on the first request. The staff are friendly. You can eat decent food. I recommend trying the strudel pancakes. I give 5 stars as a hotel in its category is worth it!

great hotel in moscow for budget traveller

Nuce resort, clean, near a very good shopping center with reasonable prices but the hotel has not an elevator and the location is a bit far from metro station

Well it's 2 stars category. So you'll get what it takes. However, the pricing is a little up for the standards.

Awesome, everything is just wonderful and very clean,

Amazing experience and good staff spicely alexi and lady very friendly

Very good hotel, everything is neatly clean!

The only but is the distance from Moscow downtown, but is such a great hotel with all the service, great people always willing to help yo and offer you the experience you want to have there.

There were no light bulbs in the lamp, but you can take an iron. Friendly manager Elena. At the bottom of Burger King, it is convenient to go down to eat. Shchelkovskaya metro station is about seven minutes by bus.

The atmosphere in the hotel is pleasant. Super fast check in. In general, the employee at the reception is just great! It seems that you can ask any question, everything will be solved. Convenient transit, close to the Moscow Ring Road. For one night is ok. For a longer stay, if you are used to cooking your own food, then you need to look for other options, because. You will not be able to eat in your...

The room was clean, there was a kettle, cups, sugar, tea, from the minuses it was stuffy, there was no air conditioning, and there was no screen on the window. Burger King on the ground floor.

On November 20, 2021, we celebrated the wedding of our children here, in a large hall. Everything went just fine! Wonderful restaurant, very tasty and varied cuisine, pleasant waiters. The service is top notch. Everyone is very pleased. Thanks to all the staff! Would highly recommend Marian Hole for any celebration.

The hotel is nice, the room is clean, everything is fine, spoil one incident. A wedding was being played over us, we tried to fall asleep until 11 pm, tk. we have to leave Moscow early the next day. I had to go down to the administrator, the director came, apologized and put us in another building, a suite. The room is gorgeous

Good afternoon everyone! We celebrated my daughter's graduation. There were three classes of graduates plus parents (about 140 people). Everyone was accommodated comfortably. The interior is beautiful, and there's ample parking on the grounds. There are gazebos and tables outside. The food is very good. I highly recommend visiting.

Good afternoon everyone! We spent the graduation ceremony with our daughter. There were 3 classes of graduates + parents (about 140 people). All were comfortably accommodated. Nice interior, inside there is a large parking lot. There are gazebos and tables on the street. The kitchen is very good. Feel free to recommend to visit.

On Saturday, June 19, 2021, I celebrated my anniversary at Marian Hall Restaurant. I want to express my gratitude to all the staff at this establishment: the chefs for the delicious food, Victoria the manager, the waiters, and Ruben the wonderful musician. It was a pleasure to celebrate my events there. I recommend this restaurant to everyone. Thank you.

Saturday 19.06.21. , I celebrated my anniversary at the Marian Hall restaurant. I would like to express my gratitude to all the staff of this establishment. To the chefs for delicious food, Victoria's administrator to the waiters, wonderful musician Ruben. It is a pleasure to celebrate your events with you. I recommend this restaurant to everyone. Thank you.

Clean apartments, the room has everything you need to stay, were a family with 2 children. The bed is large, enough for everyone.

express check-in / check-out, room price 1700–1900 ₽ / night, payment by card, parking, hairdryer, playground, kitchen / kitchenette in the room, TV in the room, room rate 350–450 ₽ / hour, bathrobe, slippers, Internet , washing machine, refrigerator, iron, non-smoking rooms, cleaning, mini-bar, room service, Wi-Fi, 16 rooms, heating. Hotel type: apartment hotel, hotel for an hour, mini-hotel, design...

A large area, a lot of greenery, beautiful, special respect to the chefs, everything is very tasty prepared!)

We go to the pool. Really like

Great place, nature, weather. the pool is cool, the staff are all sincere. The food is very tasty, they will always help you with all your questions, they will prompt and tell you everything.

Pros. Close to Moscow. Pinery. Good food. Cozy rooms in Provence style, very warm. The presence of a sauna, swimming pool. Minuses. There is a sauna, but without caps, there is hot water for tea without tea and cups. 1 hour 1000 rub. The pool is very chlorinated, which is entered with smart feet from the street, dressed, the changing room behind the screen, where the moisture passes. There are very...

We were a family and with a dog for one day on January 9, 2021. We were lucky, real winter began on that day ... frost, snow, beauty! The territory is excellent, everything is in snowdrifts, fir-trees and birches - a magical landscape. The tracks were cleaned regularly. Nice, friendly staff, the room and dining area are clean. Meals 3 times a day, according to the dining room principle - the menu is...

Very well fed. Relatively not expensive. There is an opportunity to play billiards. And chess. And tennis. Cultural events are held.

Great, calm place! Warm and clean pool! In general, it’s good, the repair was in the early 2000s))) there is a barbecue area. But the sanatorium, there is a sanatorium, for recovery

We rested for the new year 2021/2022. The resort still needs to grow. So far, most services are provided "in the old fashioned way", where Baba Klava writes out a piece of paper and then you go with her. General impression: if you want to go with a friendly company and living conditions are not important, then welcome! If you are expecting decent food and service, then it is better to think carefully...

Relax on a regular basis here. The staff is friendly, the rooms clean. The food is good, there is a cafe, Billiards, pool and much more.

Well. But a little expensive for this place

Green territory. A lot of shops. Nice resort

Perfect place! Conscientious staff! We were with children, occupied the VIP zone, lanes 9 and 10. Acceptable price 600 rubles. /hour, tables with soft sofas. Tracks are in good working order. And, in general, there is a wide range of slot machines in the gaming zone. If there were problems, it was because they played too much, they drove a lot of bowling balls, but the staff quickly responds and fixes...

Great place to take a break. Any fantasies: even just a vacation, even a wedding. You can even have a business meeting. There is one but. You must be firmly confident in your financial capabilities. You have to pay for pleasure. And not weak...

The best place for a conference, corporate party or wedding. And just drop in for a couple of days. New hotel, nice staff, bar, restaurant, bowling, slot machines. The territory is small, but all in needles. Across the road is a large pond and beautiful places for walking. Standard rooms are small but professionally appointed. No frills breakfast but plenty to choose from. Grocery and other small shops...

Unobtrusive service. Bowling, billiards (2 pools, 1 Russian table), karaoke bar, cozy apartments. Car spaces are always available

This is a normal, quiet hotel at reasonable prices, clean, comfortable rooms, not bad for an overnight stay!

A great place to relax with children and with a big company! The best cuisine in the city

Clean and tidy rooms. No fancy luxury, but friendly and really helpful staff. I would stay there again.

It's very cheap price in Moscow and very good service

The place is very cosy. Rooms are clean and regularly cleaned. The staff is positive and helpful people. The location of the hotel is good. We had great time staying there and wish we go back sometime in the futire! I totally recommend this place!

The Hotel is quiet far from crowds. Uber taxi recommended at night for access at night. Clean and practical rooms There's a store below for practical needs Which is cheaper

A good budget hotel. Slightly worn rooms, but the rooms are clean. There is a Breakfast. At a surcharge and lunch (a business lunch in July 2016 cost 230 rubles). In the neighborhood there are several grocery stores (Pyaterochka through the intersection, agribusiness, Dixie in meters 500 on may day). Of the minuses I would say distance from the subway and a weak Wi-Fi). The rest can be put up for...

Good hotel for a short stay. The rooms are medium in size with a spacious wardrobe, a large double bed, clean linen, but very small pillows like pancakes, the top cover is all stained. There are three towels for each guest + for the legs, they are changed every day. Soap accessories: gel, shampoo, soap. Clean bathroom. The payment includes breakfasts: mini buffet, monotonous food, in principle, breakfast...

Great hotel. Convenient location, everything you need is within walking distance. The prices are adequate, clean and comfortable. The staff is polite. Good hearty breakfast. In general, I recommend👍.

Let's start with the basics. Clean WC, clean room, comfort bed, nice desk to work, clean closet for your clothes. The breakfast has decent but without a lot of choices. The only terrible thing is the noise from the crossfit studio on the lower level. It seems that the guys want to demolish the building because they use more power to through down their equipment, rather than lifting it.... In general...

Well be prepared to eat the same type of breakfast every day

Good for business trip with reasonable price.

Nice place but expensive. 'Malinki' Bolshevo highway and it is cheaper. *Bezplatna all for today a room in the hotel 'Kik7' near the platform of "Truth": in a pine forest, rooms with private facilities and balconies. Only to the square of the "Truth", 20 min walk, if your cars not. And trains rarely stop there. But there is cheap, quiet and clean air! )))

A beautiful quiet place with a swimming pool, gym, shower, lake, gazebos and pine forest. It's easy enough to get a ticket

If we take the best rooms, then the rules .... The food is good, there are bath procedures, it's worth a trip once I celebrated 2021 there

My husband was lying after in-patient stenting of the heart. The area is very beautiful and well appointed. They were fed decently, in the ward for two people, there is a shower, toilet, TV. There were few procedures, physical therapy, inhalations, holter, ultrasound of the heart, tests. Good rehabilitation, the only negative - they put it in for 10 days, of course very little !! At least for two weeks...

Great comfortable room, fully equipped and clean. Neighborhood calm and safe. 10min walk from nearest metro station. Decent breakfast for 350r. We spent a great time there

Good and big rooms. Breakfast served to the room. 10+ minutes away from Metro is a minus. If not the World Cup time, I'd go closer to the center of Moscow...

Great hotel! On a solid Pyaterochka! Even 5 + Vacationing with his wife 27.08.16. Booked a Suite. 1. Courteous staff - although we only saw the girl at the front Desk, but it doesn't matter :) 2. Clean and well maintained hotel in General, the corridors, the territory. 3. Elegant lighting. 4. Rooms with stunning fresh renovation, great beds! 5. The room was especially pleased with the Jacuzzi!...

Inexpensive hotel at reasonable prices, clean, comfortable, in general, not bad for an overnight stay with a gorgeous TV😉

Great place ... Quiet, comfortable, responsible staff ...

An excellent hotel, I only stay there when I come for work. And breakfast is a bomb.

Nice hotel, not far from Boloshevo (Korolev) station, decorated in a railway theme. Qualified, obligatory and non-intrusive staff. Cozy, calm, clean, parking, conference room, breakfast buffet for an additional fee of one hundred rubles.

The hotel for a stop and rest is quite good, the staff is polite, there would still be a kettle in the room, it would be fine. In general, the impression is very good. The price is reasonable.

The hotel made a very good impression. The rooms are clean and very warm (in winter). Repairs and new plumbing, all very stylish and neat. My room has a kitchen. At my disposal, induction hob, kettle, 2 pots, frying pan, plates, glasses, cups, spoons, forks, knife, cutting Board, refrigerator without freezer, sink, dishwashing utensils, dishes you need to wash yourself. Generally all that is needed...

The hotel repair is a huge plus, because everything was already shabby. And most importantly the staff, attentive, polite. Looks like the leadership has changed.

I really liked this hotel. The room was clean and comfortable, the hotel staff is friendly. There is even a kitchen where we cooked food. The cleaning lady periodically cleaned the room. I also liked that the number corresponded to the pictures on the site.

Stayed here one night. The hotel made a positive impression on me. The room was very comfortable. The staff were attentive and polite. I liked that the room had bottled water and slippers. Most likely I will stay here again. My rating is 4.5 out of 5.

The location of the hotel is amazing. There is literally everthing you need within walking distance like metro, bank, coffees, supermarkets and a big shopping mall.The room was really good. I loved the fact that they have a kitchen in the corridor and a big frigde you can use to do your own meals if you prefer. The staff was very helpful and friendly.

We liked. The staff is polite and friendly. offered rooms to choose from, they told everything.

Decent place, value for money. , I stay here quite often

A wonderful hotel, wonderful service, highly qualified staff, comfort and warmth. I would especially like to mention the staff of the reception and accommodation service. They are the Best in Moscow. I recommend the management to reward these employees financially.

To sleep - come. But for the money you can have a great stay at "Sunrise". In my opinion there are too high prices, given that there is nothing there.

Clean and tidy. The staff is polite, the rooms are large and comfortable. That's just the TV not understood

No any parking in this district. In is new district and no place to parking. Everywere road sighn. 35 minuts to find parking. Finally move to ther district to parking. No any explanation about this fact in room distriction. Next to big road New but very very small. 10m2. No any hotel services