Summer is 21 years old. At night, the family decided to stop overnight passing in Volgograd. There were no places in any hotel except the Plaza. They said the room was a suite. Well, I think, okay, I'm ready to pay that amount for one night for a suite. They settled on the first floor. We went into the room, the smell was very incomprehensible, either musty, or damp, or smoky, but all this was mixed with a freshener, the smell of which was nauseous. The electrician in the room is not thought out at all, in the hallway it is dark as at night, you cannot find your shoes, and there are no free sockets, there is no place to charge the phone.In the bathroom on the shower stall there is lime with a fungus, there is ardor on the shelves, the carpet was once seen light, but now it’s just horrible, it’s disgusting to get up barefoot, everything is covered with spots of different sizes and different colors, from which these spots can only be guessed, I ran to put on slippers, thank God they were provided to us. Can't a hotel of this level afford an expensive washing and cleaning vacuum cleaner? The bed is of course washed, but not very fresh, also stained by the way. Pillows, mattresses stained, even through the pillowcases could be seen. I'm not squeamish, but it was somehow unpleasant .. At night we were not notified that the eviction was at 12 noon. We found out about this only through an unhappy call at 12:00, in a rude form we were told that we did not have an hourly rate here. I had to run not collected to push things into bags and leave the hotel.
I forgot to tell you one more trick - all night a metal cart was moving along the common corridor, which rattled like a Canterville ghost, and after all, the time was 3 o'clock in the morning. Horror ..
The conclusion is that we don't want to get here anymore and we do not recommend it to others. Book hotels in advance and you will be happy 😉❤️

Lousy service, slow staff, air conditioning in the room did not work, the error were given a room with one bed two adult men, in addition, the room was not cleaned, the bed linen was scattered around the room, empty wine bottles, dirty glasses, the impression is that the room all night Smoking hookah, the room we of course replaced, but that the party continued in the restaurant at the hotel which celebrated Banquet, hotel was shaking, on request at the reception we were told that can not help, the request to call management said, that guide will be the working day! I do not recommend this hotel! Disgusting!