Crisol Mesón del Cid in Burgos

No a/c in room we spoke with front desk and they said that they have problems with the AC and give us a portable fan. The night was hot.

Trap. The room was in just plain worn out old condition. Worn out beyond any normal period of renovation. The brass fixings in the bathroom are from the 1980's, the cracked and moving floor tiles as well. The holes and stains in the wall and spots on the bathroom floor when I arrived. This is not a place to stay unless you have no self-respect. This hotel can’t be called 3 stars. There is no functioning restaurant other than breakfast. There are no real services outside of a person in reception. There is a restaurant, but it was probably closed during Covid and was not reopened as it costs money to operate. Why spend money when it is easy to cheat the pilgrims and foreigners that are coming for the El Camino de Santiago. What a shame. The room is booked with a pre-paid condition but said, "refer to hotel policies for their change policy". I booked for 6 nights as I had come to Burgos for a death in my family. I paid more to have the fare that was listed as changeable until 2 nights before the visit. Once I arrived, I was given this sad room with no chance to cancel the room. I had asked about departing early as my father's funeral completed after only 3 days in Burgos. I was told by the lady in reception that I would need to be "admitted to a hospital or have died to get out of here. Can you believe that? How disappointing this hotel is, to cheat people like this. I have many photos to share if you would like to see.