Plaai Prime Hotel Rayong in Rayong City

Rooms were decent, and having a balcony was a nice bonus. The pool is a good size, and the price is reasonable, so overall, we can’t complain.

Located next to the Holiday Inn, I couldn't find parking there, so I spotted this small hotel right on the main road. Parking was easy, the place was clean and tidy, and the breakfast buffet was good. It offers great value for money and is highly recommended for a quick stopover.

Near a shopping mall. Very kind parking attendant and receptionists. No deposit needed for room. We loved the room’s design. Has a separate toilet room with a japanese style automated toilet. Very big bathtub and also has a shower. The TV is smart tv so my son was able to watch youtube and netflix. Will come back here soon!

This hotel is probably more for business travellers than tourists. It’s situated on a main road, and our room at the front of the hotel was noisy from the traffic. There isn’t a lot around the hotel to visit, other than a fairly good shopping mall just a short walk away. The beach is 20 minutes away, plus waiting time if you’re using Grab.
The room we had was tired, it was a suite and a good size, but generally it was a little worn.
Staff were friendly and helpful when we interacted with them,

Great service, the room was clean with no strange odors, and breakfast had a wide variety. The front desk staff were very friendly and helpful!

The location of this hotel is quite good. It is located in the main road (Sukhumvit rd.). The nearby mall is Passione Mall which is possible to go by walk.

The fitness is quite small. The pool is good but quite dark in the night time. The breakfast is standard.

I usually stay at this hotel whenever I visit Rayong for business. The price is reasonable, even during peak season, and overall my stays here have been consistent and satisfactory.

However, during this particular stay, I encountered an issue with the toilet in my room. A foul smell spread throughout the room and woke me up in the middle of the night. After checking, I noticed that after the last flush, the toilet bowl did not refill with water. The dry bowl likely allowed sewer gas to escape, causing the unpleasant smell to fill the room.
So, after flushing the toilet again, the odor gradually subsides into early morning.

Aside from this incident, everything else during the stay was as expected. While this experience has made me more cautious about checking for similar issues in the future, it was not serious enough to stop me from staying at this hotel again. But it is something management may want to look into.

I had an deluxe room which was well intentioned, which was good. But the design and need for repair stopped it being excellent. It was good to have a pool view, rather than look to the busy road. The bed and desk area were comfortable, but a little cramped. This is because the bathroom and toilet are separate, which takes up more room. Otherwise all the facilities were there there such as safety box, ironing board, gowns, slippers, hairdryer, kettle etc. The stuff you don't see in modern ergonomically designed rooms. Modern TV and own router in the room provided good entertainment and Wi-Fi. The bathroom had an actual bath and you could slide the divided panel to one side to watch TV from the tub if you wanted. The main 'feature' I liked however, was the American Dream Toilet, with full bidet functionality. I spent an awful lot longer in there than I should have done!

On the down side, the room is showing it's age and doors, sliding panels, countertops etc were getting very worn and creaky.

Location - wise you on a main road, but that's not noticeable from the back. You are also within walking distance from a good shopping mall with food court. There is also a night market - on the other side of the busy road.

The swimming pool is good and clean. The gym is small but adequate.

I didn't try the small restaurant, but it looked Ok. Prices were mid-range. There was no room service on the evening I wanted it.

Overall it was good value for money. I had stayed there before, I enjoyed this stay and, I will stay there again.

The location is perfect. Main road and close to the shopping mall. The staff is very friendly and helpful.

Good location, Breakfast very good