Quiet Columbus Home w/ Private Deck & Grill! in Columbus

Front check in lady was polite, professional. Did not have time to try their breakfast due to my schedule. The room's ceiling was falling in, and water dripping on occasion. Bathroom floor was atrocious - tiles literally raised from floor and dirty. I'm somewhat shocked that Wyndham would allow this place to be in their group. Lots of grunge, everywhere in the room. Medium/rough part of town - didn't know this until booked/paid.

I was told that I wouldn't have hot water. I let her know that they said the same thing the previous month, but they charged a $50 deposit. When I checked out the same girl inspected the room and said that she had to keep my deposit due to damage! I forgot that I fell asleep with a bite of a Reese's cup in my mouth, so it rolled out of my mouth onto the pillow and the sheet. A very small spot of Candy on the bed. This is ridiculous! I know so because I was a manager of multiple properties for IHR in the past. This very unprofessional girl is on a power trip! I'm a terminal cancer patient with a brain aneurysm. I did call the police to the property to document this ridiculous incident. I know how the industrial bleach works. It seems the you're not supposed to even use the bed which means they don't want to change the sheets between guests. This property is the worst low class dump in that nice area!

I booked two rooms. I put in the requests that I would prefer them joint rooms. I get there to check in and find out that not only are the two rooms not in the same building, but the second room is in a building with no hot water. So I asked to cancel the room with the water issues. They canceled it before I paid a deposit. I paid a deposit for the second room and when I walked in, there were covers balled up on the bed, meaning they did not clean the room between us checking in and the last person checking out. Which also means that those same sheets were on the bed. There was urine and cigarette butts in the toilet and there was a very loud “Mary Jane” smell coming from the room. I went back to the lobby to report this. The front desk attendant repeatedly said “I’m sorry, they told me they cleaned the room”. I decided to cancel my room. She cancelled the room, gave me a refund for my deposit and then told me that I would have to reach out to the third party site that I booked through to receive a full refund. I reached out via chat. They said that they had to contact the hotel to see if they approved my refund and then they said she DENIED my refund. I will never step foot in this or any other Wyndham location again. They kept the money I spent to book the room, and the third party site processed a refund on their end.

Nothing like getting into a bed and your pillows are wet because the wall had a big water bubble on it. They opened the next room door and you got hit with a strong smell of mold. Something has been leaking for awhile and they have not been checking there rooms. Ice machine didn’t. Work. Had to change rooms into a double bed . Didn’t like that at allwork

Check out lady was rude I wasn’t able to get my deposit back due to my daughter wetting the bed and jelly on the sheets so they don’t have a washer and dryer. I wasn’t upset a little annoyed then the front desk lady got rude with me for no reason

Staff were good. Location was ok. Room was less than good. Baseboards in bathroom were lose from wall. No bulb in one bedside lamp. Over priced for condition of room.