Lyn Aire Motel in Lake George

On aug 15, 2025, We booked a king and queen suite to sleep 5 people and (thought) had sofa. When arrived, it did not so I asked how does it fit 5 people? They told me 3 people in a king bed. Really, 3 grown siblings in one bed? That's not happeneng!! So we asked about a cot and was told they dont have those. I asked if we could have a pillow and extra blanket so my son could sleep on floor. I was told no because he would get in trouble. What? He said he already called his manager for a question and didn't want to get in trouble but said I could call her!! So i guess Guests couldnt have an extra blanket or pillow OR we have to call the manager at home ourselves?!! He said we could just get a second room and he had one left for 108. I said I'd let him know shortly. My husband called back within half hour and said fine we will take it.
After checking out and I received the printout. We were charged 208. When I complained to the desk, she said they should have given me the extra bedding but the boy was new. I said it's no excuse and if I wanted to spend almost 450 for 1 night I would have went to a nicer place or to the great escape water park hotel. I only asked to be reimbursed the $100 that I was over charged and She said she understood and would take my information and have the manager call me as she would have to do that.
No call. I called her back later that day, the next day, 2 weeks and then 6 weeks later.... it is now october... I have not had one return call.
The rooms were ok but definitely need some work. The AC in one room shot a spark and smoked when it was turned on. Its too bad as I had higher expectations as it looked like it would be a cute place for my grandchild with the pool and playground.