Courtyard by Marriott Columbia Northeast/Fort Jackson Area in Columbia

Hotel lobby smelled musty- THEN, we reserved 3 rooms and ALL smelled like mold. Noticed a dehumidifier hidden behind a lamp, water stains along the ceiling beams, chipped paint above the shower. We had to keep a window open in order to avoid throat irritation. Had to then turn off air conditioner to stop the rancid odor

No information packet was given or in the room. The walls are so thin we heard every drawer that was slid above us and every footstep. It was a repeated thing all night. The shower was small and water pressure was very low. We had a suite and stayed for 4 nights. I picked this hotel specifically for a balcony and the pool. The pool was nasty and we were not able to enjoy it. It stayed closed. When we asked when it would be opened we were told that they didn't know and nothing else. I requested a balcony and got a patio with no privacy. I was told nothing else was avaliable and if I chose not to stay i would loose the money I paid. So we stayed. The fridge was dirty upon arrival and the cabinet under the sink and microwave was dirty and mildewed. They clean every other day. On the day it was to be cleaned we left at 11. Only to return to a dirty room with trash still over flowing and no clean towels or washcloths.The 3rd night the fire alarm started to beep shortly after 2. We couldn't reach it. We called the front desk only to be informed that we needed to take the batteries out. We told her we couldn't reach it. After another 20 minutes we walked to the front desk and she told us she called maintenance they couldnt come. We took it down after moving a night stand and my husband standing on it. The 4th night there was not one single parking space available when we got back. We literally had to park at the front of the door. Nothing was offered for our inconveniences.