The Crossroads Hotel & Suites in Irving

Unfortunately no WiFi it never worked
TV outdated by 6 years not a smart TV never updated. Mattress 8-10 years old never updated
Electric outlets did work in the bathroom.
No landline phone

Roaches, dirty pillows, no smoke detector, weird stains, room was extremely hot, AC barely works. As soon as we got food delivered for dinner we were swarmed by roaches, left the same day we arrived, absolutely disgusting. 0/10 don't recommend.

This place is disgusting, it doesnt deserve one star. For the fact that children are here they need to do a better job at cleaning everything! If it wasn't for friend that needed help I wouldn't step foot near this hole.

Hated this place. Booked by mistake only. Crosslands was my intended destination. Roaches. Mildew ceilings, walls, refrigerator, bathroom and tables. Bed bugs. Dirty linen. Smelly carpet. Cardboard beds. Tv doesn't work. Phones look contagious to touch. Pissy couch and chairs. Spiders gallore! Dust blankets the entire room and vents. Throw up covered the bathroom door entrance. Construction dirt and cement dust throughout the entire room. Woman's hair in and around tub. I asked for a refund- a was escorted to another room with similar nasty conditions. Then to another room with exact conditions. And later i was told it's my fault for choosing to stay here.....customer service is awful and inconsiderate! Prostitutes outside all night. Drug transactions throughout the parking lot. Barefoot & diaper only children left unattended to play in traffic. I request towels from manager that he never brought. I couldn't shower(preferred not to anyway). Says non smoking room- but there's ashes and cigarette burns all over! Manager says meet him at the location@11am for a talk he never showed up, I'm still here waiting and its after 1pm.........i want my money back!!!!!!!!