Quality Inn North in Richmond

It was under renovation. Even the room we were in. Rusted lamps. Shower tub dirty.

This place was trashed. They are remodeling which might help someday. But the room we were given had dead bugs all over the floor by the air conditioner and the sliding door was very precariously closed without a good lock and also had what looked like a bullet hole in the glass. The lights in the room did not work either. They said they refunded us and I hope that’s true. We left and stayed elsewhere.

Hotel was under construction the whole time I stayed there and was extremely loud for hours and hours until about 7pm each night. It was awful. Not relaxing at all I could not think straight or sleep.

If "false advertisement" was a thing here on *******, this place would be the epitome!! NOTHING, and I mean NOTHING on this site relates to this dump. Check-in and front desk staff were friendly, but that's where "nice" ends! By the construction "goods" in the parking lot, they are at least trying to revamp the place, but it's obvious, nothing here has been "touched" in too many years!!
Property is "unkept", room was simply not clean. The only thing remotely clean was the bed, but the linens were at least five years overdue for replacement.
Apparently, I didn't get the memo about the 'hood either! lol. Slept withe my 9, unholstered on the night stand, and checked my vehicle at least five times during the night.
Felt so uneasy here, I forfieted my prepaid second night and drove all night to go home after the event that brought me to town.
I know, it's on me for staying here, but again, this place is way over-rated on *******, and Choice Hotels really needs to be a lil more selective in who they align with, IMO.

We had two rooms. They were so dirty…. We stayed in non smoking & it smelled so bad like smoke so we went & bought some air fresheners. They didn’t help at all. There were holes in the sheets. There was mold in the shower & on the shower curtain. There was hair in the sinks & showers & stains on the towels. The smoke detector had been removed (which is illegal). There were dogs in the rooms next to us & we heard barking late at night in both sides of our rooms. We were not aware that the hotel was under construction & I think that should have been brought to our attention when reserving. We didn’t have anywhere else to stay so we checked out as early as we could the next morning.

The place was under renovation when we visited the hotel. The place was very dusty and there were even construction materials outside the room. I cancelled my booking and asked for a refund but up until this time the refund is not yet sent and the problem is not yet resolved.

If you have respiratory issues, pass as away possi
Musty smell, no air circulation at all, terrible cigarret smell.
No sheets replacement

I was devastated the first room they put us in had cockroaches running around the entire room. They were doing construction on the bottom half of the second part of hotel,and still renting the rooms above . I insisted to look in another area of the hotel they had offered, thst room was cleaner. When we went to get breakfast the next morning the ceiling was leaking around the food area. We left and ate elsewhere. I would not recommend this hotel in Richmond at all!!