ELC Beach Hotel in Da Nang

Terrible service. Staff promised the room and then just cancelled without reason. Had to book new hotel.

Not clean and unprofessional they use different hotel name than what I booked I forced to check out early without refund

3 star hotel🤔
I wonder based on what standards.
Maybe in their dreams.

Unfortunately I've booked for 7 nights. Which was 7 nights too long .

On my day of arrival I got handed a key card. Went up to the 5th floor only to be denied entry because the lock wouldn't respond.
It was dead.
Guess changing batteries is hard work.
Went back down and got handed a new key card with a key for a different room.
And surprise, surprise also that lock wouldn't make a beep and so I had to use the key.

The mattress is worn out and belongs in the garbage. It's one of those spring mattresses where the most frequent parts start to sink. So the whole thing is uneven and I could even feel the springs through the fabric pushing against my ribcage. Needless to say that I did not sleep well.
On top of that crappy mattress there are no black out curtains. So after 2 nights with lack of sleep accumulating, it was impossible to get some shut eye during the day because it was just too bright.
And then when night falls, the yellow bright light of the opposite building lit up the room.

On the 3rd day, I've requested for my room to be cleaned, but nothing happened. Had to ask again the following day and finally someone showed up.
The next day while resting during the day, someone came to my door, pushing the doorbell continuously while simultaneously knocking on the door as if the whole building was on fire.
Got up, got dressed and opened the door only to find the cleaning lady in front of the door asking if I would like to have my room cleaned, which I politely refused.

The receptionists don't speak English, the cleaning staff doesn't either and all in all I can not recommend staying at this place.

There's plenty of hotels in this area and you should do yourself a favor and book only for 1 night to check out the place first.

The windows don't close so it's very noisy!