Leonardo Hotel Antwerp The Plaza in Antwerp
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Description
Hotel opened in 1990, renovated in 2011. In this hotel 89 rooms, 8 floors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western Buffet [Mon - Fri] 07:00-10:00 Open
[Sat - Sun] 07:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required A fixed amount of €50.00 (approx. US$58.90) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €25.00 (approx. US$29.45) per pet per day
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa
- Check in time: 14:00. Check out time: 11:30.
Services and facilities
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Television in lobby
- Terrace
- Express check-out
- Private check-in/check-out
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathrobe
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Coffeemaker
- Bottled water (at extra charge)
- Free Wi-Fi
- German
- English
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Parking
- Parking nearby
- Garage
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Doctor
- First Aid Kit
Street view
Video: Leonardo Hotel Antwerp The Plaza, Antwerp, Belgium
Map
Reviews
When we arrived in room 72, there was indeed no bedding or towels for a third person. We reported this at reception around 5 PM and were assured it would be taken care of. After attending a concert, we returned to the hotel at 11:45 PM, only to find nothing had been arranged. Bedding still had to be brought to the room, which took another 30 minutes.
Because our daughter was exhausted, she had already fallen asleep in the double bed, so one of the adults ended up sleeping on the sofa bed once it was made up. Unfortunately, the sofa bed was extremely hard and uncomfortable. It felt like it needed a mattress topper.
That was disappointing, especially since the issue was known and reported well in advance. That said, the room itself was otherwise very good and comfortable, and the breakfast was excellent. Unfortunately, the missing bedding and uncomfortable sofa bed were a real letdown and affected our overall experience.
The hygiene is good! Very clean!
The breakfast place is acceptable bit the variety of food is not more. The picked food areas are not very big enough to many people to line up to pick good!
I recommend all come to have breakfast as early as you can.
Overall I sleep well in the night! Thank you!
The housekeeper is helpful. The reception desk is helpful too.
The venue is good so I can save money to go shopping center and MA go music institute. Thanks
I am writing to express my profound dissatisfaction with the recent hotel stay I booked through your platform at the Leonardo Hotel Antwerp the Plaza (Booking No. ***********, PIN ****). I checked into the hotel around 10:10 PM on September 15th, 2024, and what I encountered was nothing short of shocking. I feel compelled to share the details of my experience, as I have never seen such poor conditions in any hotel I’ve stayed at, and I believe this establishment should not be listed on Trip.com.
Upon entering the room, I found the following appalling issues:
Cleanliness: The room was filthy, with a disgusting amount of hair scattered everywhere, including on the bed. The toilet was visibly dirty, with urine stains on the seat.
Hygiene Standards: There were no slippers available in the room, a basic amenity even in low-budget hotels.
Overall Condition: The general state of the room was unacceptable. The cleanliness and hygiene levels were far below any reasonable standard.
I have stayed in a wide range of hotels globally, from budget accommodations to luxury brands like the Four Seasons Istanbul and Ritz Carlton. Even in my worst experiences, I have never encountered such a disgraceful level of cleanliness and hygiene. The money spent on this hotel would have been better donated to charity. I was so horrified by the condition of the room that I genuinely considered sleeping in the rental car instead of staying in the hotel.
Furthermore, since we checked in very late, and I am traveling with my team from my company, there was no time left to modify our reservation or find alternative accommodations. We have an early departure scheduled at 6:30 AM, making the situation even more frustrating.
My experience with Trip.com has always been positive until now, but this situation has severely impacted my trust in your service. I strongly urge you to review the quality of the hotels listed on your platform and take immediate action to remove this property from your listings.
I expect a full refund for this booking, and I sincerely hope that Trip.com will investigate and ensure that such situations are avoided for future customers.
Thank you for your attention to this matter. I look forward to a prompt response.
Room was very classy, beautiful and well appointed.
Very happy that i was there.
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Frequently asked questions about Leonardo Hotel Antwerp The Plaza
How much does it cost to stay at Leonardo Hotel Antwerp The Plaza?
The cost of staying in Leonardo Hotel Antwerp The Plaza depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 118 USD. Enter your dates to see the exact offer prices.
Which sights are located near Leonardo Hotel Antwerp The Plaza?
The nearest sights are: Antwerp Zoo (990 m), Antwerpen-Centraal railway station (1 km) and Opera Antwerpen (1.2 km)
Which room categories are available in the Leonardo Hotel Antwerp The Plaza?
You can book Comfort Double room, Deluxe Double room, Rooftop Double room, Double Suite, Apartment, Apartment with balcony in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Leonardo Hotel Antwerp The Plaza?
Check-in at Leonardo Hotel Antwerp The Plaza is possible from 14:00, check-out is until 11:30.
Does Leonardo Hotel Antwerp the Plaza have a pool?
No, Leonardo Hotel Antwerp the Plaza does not have a pool for guests.
Are pets allowed at Leonardo Hotel Antwerp the Plaza?
Yes, pets are welcome at Leonardo Hotel Antwerp the Plaza, but we recommend calling ahead to confirm details (e.g., pet size, fees).
Does Leonardo Hotel Antwerp the Plaza serve breakfast?
Yes, Leonardo Hotel Antwerp the Plaza serves breakfast for guests. Breakfast options include Western style.
How to get to Leonardo Hotel Antwerp the Plaza from the nearest airport?
The nearest airport is Antwerp International Airport, located about 18 mins from hotel by car (5.7 km) away.
What’s the cancellation policy at Leonardo Hotel Antwerp the Plaza?
The cancellation policy at Leonardo Hotel Antwerp the Plaza depends on your room type and booking terms.
Does Leonardo Hotel Antwerp the Plaza offer airport transfers?
No, Leonardo Hotel Antwerp the Plaza does not provide airport transfers for guests.




































































































