Shangri-La Lhasa in Lhasa

Looking at the decor, you can tell it must have been beautiful when it was first built, with distinct ******* characteristics. It basically has all the facilities and services a five-star hotel should offer. However, the problem is that after so many years, the facilities are just too old. The cabinet doors don't close properly, the seating cushions are heavily worn, the old-fashioned toilet is very difficult to use, and the glass is foggy – I'm not sure if it's dirty or just aged. I chose a room with a Potala Palace view, but the cloudy glass really spoiled the experience. There were even leftover toenails from previous guests on the carpet, which was quite disgusting. I also have to mention the mini-bar. There were only 6 cans of Coke and Sprite, with no price tags. I assumed they were complimentary, but when I asked, they were 18 yuan each. Seriously, I've stayed in many five-star hotels. If a mini-bar is going to charge, please at least stock it with sparkling water, orange juice, and beer (if not wine or sparkling wine) to look more professional. If you only have these few bottles, either be generous and offer them for free, or just remove them. The current approach feels a bit cheap. Overall, this hotel definitely needs a renovation.