Apartments Amfora Plava Laguna in Umag

They are not worth 4 stars. The design and furniture are very outdated. The bed was just a solid wooden board with a mattress. Only 1 bedroom has airconditioning so the second bedroom gets really uncomfortable. The water heater in the bathroom only has water for 2 people to shower briefly and lukewarm, the other people just had cold water. The taps were loose and not working properly. The airconditioning was completely clogged with dust. The stairs were loose which was very dangerous. In the kitchen is no oven but only a microwave and a toaster. The toaster was broken and after reporting this the broken one was picked up but we never got a new one. The barbecue on the balcony is not usable as it has no grates. We reported this by email and asked for a paid upgrade so we could enjoy our vacation but this turned out to be impossible as we booked through a travel agency? Sounds strange to me as they could have substracted the amount for the appartment. We were offerded a bungalow but this is just the same accomodation only on the ground floor so not an upgrade. The resort itself is tidy and there are lots of activities for children. All-in all we paid too much money for a disappointing vacation.

Went to my local Tui store and the man, was very helpful, friendly and kept in touch. Well done Abingdon customer services. He gave me confidence in booking a holiday online. We was looking forward to our holiday. We had a long traveling day ahead. At the airport the Tui app didn’t work at all and during our holiday. I couldn’t get up the boarding passes, it said it’s an easy way to use and use tui. Luckily I screen shot the QL code the day before. We finally get to our resort, to be told to check in an hour. Was fine as there was restaurants on the resort. Was a lovely location. All we wanted to do was relax at our apartment. We had trouble unlocking the front door, using a key. Then we noticed the smell and the disgusting mess on the floors, dirty and clearly nothing was cleaned. The kitchen items was dirty, so we didn’t use the items, till we cleaned them throughly. Hairs in sink, in shower tray and outside of the shower. Toothpaste spray on the mirror and big old water tank in the bathroom. Broken toilet lid, the bathroom door, not shutting properly. Hanging electrical wires under the tv. You don’t expect it not to be cleaned at all. For 4 * it was disgusting and very disappointing to start our holiday in this way. We booked breakfast, as we thought it would be nice, we was glad as it got us out of our dirty apartment. Unfortunately the service, quality of the food and choice was very poor. Only one coffee machine, which didn’t even fill your cup to the top. We ended up getting breakfast food from the shop. The flight going and returning was delayed and my new suitcase was scratched and in bad condition. I won’t be using Tui again.