Hotel Best in Ostrava
✅ Several guests highlight the friendly and helpful staff. ✅ The food, including house specials and made-to-order breakfast, received multiple positive mentions. ✅ Clean and spacious rooms with family-friendly facilities such as a children's playground. ❌ Some guests report that the rooms lack basic amenities like a kettle, refrigerator, and closet. ❌ Complaints include dusty and outdated room linens and towels, described as 'from the time of Czechoslovakia.' ❌ One review noted the restaurant was closed during their stay, and Wi-Fi and TV services were unreliable. ❌ Rudeness from staff and lack of 24-hour check-in were also mentioned as significant drawbacks.
Rooms and prices
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Description
Hotel Best is a three-star hotel located in Slezska Ostrava, offering a range of room types from Standard to Deluxe Suites. The property provides essential services such as free parking, 24-hour security, and a garden with a terrace. Guests can enjoy onsite dining at the restaurant and bar, although some reviews mention occasional closures of the restaurant. Rooms include family-friendly options and non-smoking areas. Amenities like laundry, dry cleaning, safety deposit boxes, and internet services are also available. The hotel accommodates pets and welcomes children of all ages, with cribs and extra beds available for an additional fee. Despite its 3-star rating and a 7.6 overall score, some guests have criticized the hotel for outdated room furnishings and limited in-room facilities, while others praise the cleanliness, friendly staff, and food quality. The hotel does not provide breakfast but has a tour desk to assist with local activities.
Location
Hotel Best is situated at Keltickova 1297/60 in the Slezska Ostrava area of Ostrava. The hotel is approximately 319 meters from Restaurace Metropol, a local dining option. The Pardubice Airport (PED) is about 185 kilometers away, which is the nearest airport serving the area. The location scores an 8 out of 10 for convenience, and guests will find a garden and terrace on site for relaxation. Public transport details are not specified, so planning your route in advance is advisable.
Tips
- If you rely on in-room amenities like a kettle or refrigerator, plan accordingly as some rooms lack these.
- Confirm restaurant availability during your stay since it may be closed at times.
- Booking in advance and communicating your arrival time is advisable because 24-hour check-in is not available.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Children between 0 and 3 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Breakfast not provided
- Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, JSB, DinersClub, AmericanExpress, MasterCard
- Check in time: 14:00-19:00. Check out time: 07:00-11:00.
Services and facilities
- Smoking areas
- Smoke-free property
- Heating
- Security guard
- Garden
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Outdoor furniture
- Non-smoking rooms
- Fridge
- Family room
- Carbon Monoxide Detector
- Smoke Detector
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
- Iron and board
- Laundry
- Safe-deposit box
- Dry-cleaning
- Bar
- Coffee/tea for guests
- Restaurant
- Internet access
- Transfer services
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Free Parking on Premises
- First Aid Kit
- Children's playground
- Children's menu
- Pets allowed
Hotel view
Hotel Best Ostrava noční video prezentace
Map
Reviews
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Best
Are pets allowed at Hotel Best?
Yes, pets are allowed. Contact the property for specific fee details.
Does Hotel Best provide breakfast?
Breakfast is not provided at the hotel.
What types of rooms are available at Hotel Best?
The hotel offers Standard room, Standard Triple room, Standard Double room, Deluxe room, Deluxe Double room, Deluxe Suite, and Deluxe Double Suite.
Is there parking available at Hotel Best?
Yes, the hotel offers free parking.
Does the hotel have 24-hour check-in service?
No, according to guest reviews, the hotel does not provide 24-hour check-in.
