Best Western Hotel Vista in Ostrava
✅ Many reviewers praised the breakfast quality, describing it as 'very nice' and 'excellent'. ✅ Guests frequently mentioned friendly and professional staff, with one noting a 'free upgrade' and 'warm' service. ✅ The hotel provides free EV charging with three 11kW chargers. ✅ Rooms are generally clean and quiet according to multiple guests. ✅ Parking is considered easy and safe by several reviewers. ✅ The restaurant and bar receive positive remarks for food quality and atmosphere. ❌ Several guests reported lack of air conditioning in some rooms, with only a fan provided, leading to discomfort in hot weather. ❌ There are multiple complaints about unprofessional or inappropriate behavior from the reception staff, including rude and dismissive attitudes. ❌ Some reviewers find the hotel building and rooms old-fashioned or small, describing a 'prison atmosphere' or 'stuffy' conditions in economy class. ❌ Parking can be difficult close to the reception, and some feel the reserved spots for women and business customers are inconveniently allocated. ❌ The elevator system is described as awkward when carrying luggage or traveling with children.
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Description
Best Western Hotel Vista is a 4-star property in Ostrava, built in 1999 and renovated in 2008. It offers a range of room types including Business Single, Business Double, Executive Single, Executive Double, and Premium Double rooms. Guests can expect amenities such as air conditioning (though not in all rooms), free WiFi, a fitness centre, and meeting facilities. The hotel features a restaurant serving buffet breakfast daily from 6:30 to 9:30, along with a bar and a shared lounge area. Parking is available on-site with free EV charging at three 11kW stations. The hotel is equipped with services like 24-hour front desk, concierge, laundry, and facilities for disabled guests. Despite some negative reviews concerning air conditioning and staff behavior, many guests highlight the friendly staff, good breakfast quality, and clean rooms. Pets are not allowed, and payment options include major credit cards such as Visa and MasterCard.
Location
Located at Kpt. Vajdy 3046/2 in Ostrava, Best Western Hotel Vista is approximately a few hundred meters from the nearest bus station, making local travel convenient. Several restaurants and cafes are within 350 meters, including Cafe Rose Restaurant (314 m), Restaurant Astra (344 m), and Restaurant Minigolf (365 m). The nearest airport, Pardubice Airport (PED), is 181 km away. The hotel’s position offers easy access to city amenities, though the location rating is slightly lower at 8/10, reflecting a more practical urban setting rather than a central tourist hub.
Tips
- If you require air conditioning, confirm availability when booking as not all rooms have it.
- Use the free EV charging if you have an electric vehicle.
- For parking, expect a fee and limited spots near reception; plan accordingly.
- Breakfast is highly rated, so consider adding it to your stay for convenience.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 06:30-09:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Paying at the hotel: AmericanExpress, Visa, DinersClub, MasterCard
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Television in lobby
- Terrace
- Fire Extinguisher
- Electric car charging
- Non-smoking rooms
- Room service
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Alarm clock
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Packed Lunches
- Kettle
- Free Wi-Fi
- Airport transportation
- Taxi booking
- Spanish
- German
- English
- Multi-language staff
- Tour assistance
- Bike rental
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Playroom
- Kids club
- Pets Not Allowed
Video: Best Western Hotel Vista - Ostrava Hotels, Czech Republic
Map
Reviews
The receptionist was rude and not helpful: I missplaced the hotel parking ticket (I have already paid for the parking) and she made me turn my luggage up-side down and when I told her the I couldn't find it she just picked another ticket and scanned it and gave it to me to get out of car park!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Best Western Hotel Vista
Does every room at Best Western Hotel Vista have air conditioning?
Not all rooms have air conditioning; some only provide a fan as cooling.
Is parking available at the hotel and is it free?
Parking is available but not free; however, electric vehicle charging is free at three 11kW chargers.
Are pets allowed at Best Western Hotel Vista?
Pets are not allowed at this hotel.
What types of rooms does Best Western Hotel Vista offer?
The hotel offers Business Single room, Business Double room, Executive Single room, Executive Double room, and Premium Double room.
Is breakfast included in the room price?
Breakfast is served as a buffet daily from 6:30 to 9:30 but is not included in the room price and must be paid separately at the property.
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Hotel prices for: September - October 2026 calendar
The average hotel price this month is 131 USD The best time to book is September 31, with rates starting from 107 USD