Best Hotels in Puerto Plata

They are friendly and will back off, but there are many. They all have shirts with numbers. The city tour was a lot of fun 😁 All in all, a great holiday and will likely return

The resort is a pretty quick ride from the airport which was nice. The staff and service we received was excellent and very friendly. The nightly shows are well produced and were a lot of fun to go watch

Really enjoyed our stay with the Marien. The staff is very helpful and friendly. The buffet had many great choices which changed daily. The room was kept clean daily

5 stars just because the food offerts are not that abbondante and the rooms, even very clean, needs some renovations. And the internet, even covering including the beach, is not the best

The food is nothing fancy, but as long as you go early, there are lots of options. We booked spa couple massages twice (at the start and the end of our trip), and the entire spa staff was incredible

We stayed here for 7 days for our honeymoon. The location is amazing - being only 20 minutes from the airport. We received amazing service, especially from Roberto, the drinks were nice and strong

Excellent family vacation, eco-friendly location, super fantastic entertainment and attention to the team at the hotel.

Great Cafe serves excellent coffee and Ice coffee. Room service Great A le carter Great book between 9am -1pm. I will be back to this hotel/resort

The room was great; the staff were wonderful and helpful. We appreciated the all inclusive package very much and found joy in walking on the beach

Air conditioning was superb. We had to turn it off on actions. Staff was excellent and the bar was great.

Stayed as a family of 8 with 2 people per room one room seemed very clean but one had a very strong uncomfortable molding piping smell 2 rooms only had a lamp as lighting not sure if it was set that way but pretty dim when getting ready loved the double shower heads very convenient when rushing to get ready only problem water went out to closet and wet luggage even having the small tower on floor was...

The staff is extremely friendly, the food is good however the restaurant “Lolita” was extremely unorganized

CEEOO-Part (Adults only): Great. Good Cocktails, good Service, seperate Eatingplace, nice quiet Beach. Normal location: Classical AI-Hotel.

Amazing Hotel, very clean, good drinks and chilled atmosphere

This place is just superb!! New, stylish, friendly. One of the best villas I've ever been to!

The shows on the stage are super fun and the pool staff and games are awesome :) lisselotte was my favourite staff member! She is super fun and brings up the energy for everyone! The beach bar is fun at night and they have snack bar open if you need

Checked in to The Grand Paradise on Saturday and I absolutely love it here. It is beyond beautiful and the service at Cooee is amazing. Everyone here really goes the extra mile to make you happy, I never want leave.

Great part of the hotel. Nice employee and great atmosphere. Calm and relaxing holiday you will have for sure. And if you like business and entertainment you walk 2 min to the other pool and you can enjoy that

Excellent resort- beautiful scenery and flowers. The staff at the Sunclub were excellent especially Julissa and Nichole. Elizabeth at the buffet great service and always knew what you needed

The best little resort we have been too. We have been here 4 times and just love it and very very sad that it has closed. All of the Staff are just wonderful, friendly and nice

This was our second time at this resort and it was just as good as our last visit. We are absolutely devastated for it to be closing at the end of April

We stayed in the Sun Club Adult section which was the best. private bar, private pool, room service. We are going to miss it very mush

So sad this place is being torn down and turned into luxury condos. This was my best stay of any resort and that saying a lot

It’s always been one of our favourites. It’s clean, people are great, food is ok, with decent selections, and 3 good choices for a la carte restaurants. They have an interactive restaurant as well

If you stay for a few days you definitely will love it I'm sure! Just got back. We had good time but there’s a lot of room for improvement. The restaurants service needs to be a little more quick but the food is great

What an amazing resort! The food and the staff are fantastic and I can’t wait to return. The entertainment staff Henry and Carlos keep the resort laughing and make sure you are enjoying yourself

The staff in the club room Olvi , Santa make the best drinks and give top notch hospitality! Can’t forget Alendrea and Benito at the pool Bar and the housekeeping staff

My first experience at this resort exceeded all my expectations It was clean, friendly, loads of entertainment with delicious food and drinks. I really enjoyed the yoga classes with Cathy and the aqua fit with Henri

The staff really go out of their way to make everyone’s vacation great. I highly recommend this resort ! I can’t wait to return

Jacqueline who does the excursion is wonderful. So many options and things to do. The food was good, you just have to make sure you make reservations in advance for the restaurants or you'll be at the buffet

the service and food was spectacular. our server was the absolute best. the staff was friendly and incredibly helpful. there was a few people selling souvenirs. they weren’t too aggressive which was nice

Overall very good, but I'll go back when I'm older

they sold cigars, bags, scarves at a reasonable price. surprisingly they offered cigar samples which was very nice. i would definitely go back again

The food is outstanding, the facilities and the staff are phenomenal and the setting is lovely. Transportation to and from the beach, where you have dedicated bar facilities as well as food

However, it is as advertised: quiet. The entertainment shuts down at 11pm, so if you're inclined to want to want to stay up late, you'll have to find ways to entertain yourself

The lady who is now at the front desk downgraded us “because that’s what you paid for”. The balcony lock is broken in our new room so we can’t go outside but I can see how nice it is from the window

Beautiful location on the beach and golf course. Rooms are old and vastly different from new condos there. But it's still a good hotel for the price. The restaurant and all staff are excellent, great food and service

We give Blue Jack Tar a very good rating. It will be excellent in a year (March 2026) when the construction, which we did hear from our room, is finished. Mostly it's paradise, the beach, the pool, the surrounding area

The room was comfortable and had a good view of the golf course. The service, especially at the restaurants, was fantastic. Easy access to the beach, and the chill music by the cabanas was relaxing.

Great location, very safe, close to the beach - food excellent - staff very friendly

Older facilities, but nice and clean. The facilities (room) was dated, but mostly worked fine. The restaurant was good/friendly/clean. The beach-side restaurant was under construction (being renovated).

The staff are very friendly and helpful! This hotel is older so one should expect to find an older pool, older sliding doors and bath tubs etc

Food from the buffet is 10/10, even better than the restaurants; good quality and variety

Pool had tile falling out, ac didn’t work in our suite, faucet was broken, phone didn’t work, needed help opening our safe… all requested multiple times and never fixed. Food was ok, Italian was really good

There was a lot of thought and effort that was put in for the guest to enjoy themselves. It seems to me that the resort takes good care of its employees and it shows. I would stay here again without hesitation

Let’s start off by saying entertainment team, beach and pool reserved restaurants are good! Now the rooms are humid do not drink the filtered water I got extremely sick as well as many others at the resort they gatekeep the water bottles and won’t provide it to you at all!!! Front desk is very stand off ish and rude the rooms have bugs buffet food nasty just overall wouldn’t go back again would go...

Drinks are ok for the price of the resort, there’s local rum and a wide variety of other alcohol brands you can choose from but if you want the best of the best, gotta pay extra for it (which is expected)

food everywhere and many many activities for adults and kids, staff was very nice had no problems my stay was great, loved that the balcony of the room had a place to hang clothes for after you get out the pool, would definitely visit again it was fun

AC was excellent. We did not have a car.

Location was very good. The staff was nice. Maintenance of the apartment like electric outlets didn’t have cover. The shower water pressure and temperature. Toilet paper rolls should be bigger

The service was good the location is amazing 1 minute walk to the beach my only complaint was the bed was so hard other than that I would have given the place 5 stars

The sheets seemed new, however were very slippery and had come off in the night while I was sleeping. The AC was good if you close the bedroom door

Great location steps from the beach, simple basic clean hotel room with a nice pool, good bang for your buck, friendly helpful staff

Everything good except the bed. It was small for two people and the mattress was worn you can feel the coils.

In the morning she drove us around and gave us a little tour when our schedule changed again. She also took us to a delicious local breakfast. We really want to return now to spend more time with her in her awesome space

Great experience, very nice people, awesome conversations with the owner. Good location, the only small thing is that is a little bit too hot, but it is located in a tropical country so it is part of the experince

The owner is very nice, willing to help, she was a teacher and has a lot of interesting knowledge to share, she knows a lot of places and events for tourists, I loved the place and hope to go back one day 😇🙏

The entire apartment was very spacious and clean, and had a water cooler with delicious, fresh, cold water. The air conditioning kept the bedroom very comfortable, and we slept great on the bed

There was an incredible view from the rooftop, and all the outdoor areas were relaxing. Best of all was our lovely hostess, Daniele, who made us feel right at home

We had a wonderful stay at Casa Azul! We had to book last minute due to a mishap, but this stay turned everything around